TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Easy but too Expensive. Turbo tax is easy to use but the price is way too high
Date published: 2023-04-16
Rated 5 out of 5 by from Love me some TurboTax! TurboTax is incredibly intuitive and easy to use. The progress status and updates along the way give me confidence and peace of mind. I especially like the verbiage used along the way. It is very "natural language"; It's like how a real person would communicate.
Date published: 2023-04-16
Rated 5 out of 5 by from Gets easier year over year! If you are a long-term Turbo Tax user, information easily flows over to next year. It is intuitive of past activity to make sure you don't miss anything. Tried competitor's software one year to try and save a few bucks, but not the same smooth experience! Turbo Tax is the best.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast & Easy Took less than an hour!!! So Easy and made sure I didn’t forget anything!
Date published: 2023-04-16
Rated 5 out of 5 by from We use it every year and it just gets better! We have used Turbo Tax for many years to file for our home, rental income, business income, etc. It has been invaluable in guiding us through different tax scenarios. We love how it is always up-to-date with the latest tax laws.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS EASIER THAN YOU THINK We have used Turbo Tax the last couple of years. They walk you through exactly on what to do! And gives you the best tax breaks. I was apprehensive at first but we will never go back to letting someone else doing it for us. THANKS TURBO TAX
Date published: 2023-04-16
Rated 4 out of 5 by from Great experience Great experience! TurboTax walked me through each step of the progress giving me transparency to what I owe.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax helps... until it doesn't! For the most part Turbo Tax is great at making things simple and clear. This year we had the same issue come up at the very end when filing. We enter our AGI and it's not accepted by the IRS or State. Last year we had a mad dash trying to get Turbo Tax to accept the AGI and we tried all the options the agents suggested to get around it. It didn't work. This year - same thing. The only suggestion Turbo Tax give is to print and mail the taxes. That IS NOT what this supposedly easy (and costly) service is supposed to provide! I think next year we'll try another service.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a Great Package I have used TurboTax for the past 10 years or so and I have tried others and were not happy. TurboTax is easy to use and walks you through the process quite well.
Date published: 2023-04-16
Rated 5 out of 5 by from We have challenging taxes! I love all the times you can click for more information and how the software questions when something does not look right.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy but too Expensive. Turbo tax is easy to use but the price is way too high
Date published: 2023-04-16
Rated 5 out of 5 by from Love me some TurboTax! TurboTax is incredibly intuitive and easy to use. The progress status and updates along the way give me confidence and peace of mind. I especially like the verbiage used along the way. It is very "natural language"; It's like how a real person would communicate.
Date published: 2023-04-16
Rated 5 out of 5 by from Gets easier year over year! If you are a long-term Turbo Tax user, information easily flows over to next year. It is intuitive of past activity to make sure you don't miss anything. Tried competitor's software one year to try and save a few bucks, but not the same smooth experience! Turbo Tax is the best.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast & Easy Took less than an hour!!! So Easy and made sure I didn’t forget anything!
Date published: 2023-04-16
Rated 5 out of 5 by from We use it every year and it just gets better! We have used Turbo Tax for many years to file for our home, rental income, business income, etc. It has been invaluable in guiding us through different tax scenarios. We love how it is always up-to-date with the latest tax laws.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS EASIER THAN YOU THINK We have used Turbo Tax the last couple of years. They walk you through exactly on what to do! And gives you the best tax breaks. I was apprehensive at first but we will never go back to letting someone else doing it for us. THANKS TURBO TAX
Date published: 2023-04-16
Rated 4 out of 5 by from Great experience Great experience! TurboTax walked me through each step of the progress giving me transparency to what I owe.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax helps... until it doesn't! For the most part Turbo Tax is great at making things simple and clear. This year we had the same issue come up at the very end when filing. We enter our AGI and it's not accepted by the IRS or State. Last year we had a mad dash trying to get Turbo Tax to accept the AGI and we tried all the options the agents suggested to get around it. It didn't work. This year - same thing. The only suggestion Turbo Tax give is to print and mail the taxes. That IS NOT what this supposedly easy (and costly) service is supposed to provide! I think next year we'll try another service.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a Great Package I have used TurboTax for the past 10 years or so and I have tried others and were not happy. TurboTax is easy to use and walks you through the process quite well.
Date published: 2023-04-16
Rated 5 out of 5 by from We have challenging taxes! I love all the times you can click for more information and how the software questions when something does not look right.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2145