TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 1 out of 5 by
Sydney393939 from
Basically took my whole return
Yeah, I knew I was gonna have a smaller return this year, but this service basically took all of it for how much the service costs. I thought it was free, but whatever. I was already so far in the process before they told me and I just wanted my taxes done so I just let it happen. But yeah, I'm still pretty disappointed.
Date published: 2023-04-16
Rated 4 out of 5 by
null from
turbotax works well
it is easy to use.it is easy to use,it is easy to use
Date published: 2023-04-16
Rated 5 out of 5 by
Niantic from
Turbo Tax Review. It's Great.
I love the automation and how it finds deductions, like the qualified buisiness deduction and the CT property tax deduction. I didnt even know about the CT deduction, which took $300 off my state amout due. Also, the investment downloads from my brokerage accounts are so easy.
Date published: 2023-04-16
Rated 1 out of 5 by
null from
Turbo Tax made me pay $130 despite bundle
I have the Quickbooks Self Employed w/ Turbo Tax bundle. I've filed taxes several years and haven't had to pay the Turbo Tax fee when I file because I pay for it through the year with the bundle. This year, despite having the bundle, I had to pay $130 to file my taxes
Date published: 2023-04-16
Rated 5 out of 5 by
oyann from
great platform
sleek process; would recommend this to anyone filing tax
Date published: 2023-04-16
Rated 5 out of 5 by
blstryker from
Turbo Tax is Great
It's great that you guide me through everything and ask all of the questions so I don't miss anything.
Date published: 2023-04-16
Rated 2 out of 5 by
hambandit from
Not user friendly - need better quality assurance
1. Cannot run these two TurboTax products on same computer: TurboTax Business for LLC and TurboTax Home and Business for personal and freelance consulting (1099 not through LLC) 2. Poorly worded questions (e.g., beginning capital balance versus capital balance at beginning of year; the way phrased is ambiguous - what was the member's investment when the company was started? or what was their portion of capital at beginning of the year?) 3. Cyclic review at the end. The software continually requests a second review, even after clicking "Review Again" multiple times. 4. Saving PDF requires you to use the folder where the .tax2022 file is, so why not just force the user to use that folder instead of requesting the user select a folder, only for any folder selected, except the one where the .tax2022 file is, leads to "cannot save file" error. 5. Fails to copy same information. The personal TurboTax copies numbers from one form to the next ... in most cases. With Business, I found I had to write numbers down, because often the software didn't copy the number (e.g., profit from normal operations) or entered the wrong number as I transitioned forms.
Date published: 2023-04-16
Rated 1 out of 5 by
openEtuning from
What a pain
This is my 8th year with Turbotax. They have never been successful at e-filing for me. This year, because I uploaded photos of my W-2s they claimed they would be able to. I gave exactly the info they asked for, and repeatedly. My state and Feds rejected the filing. I have wasted at least an additional hour over mailing my returns with checks. The people you speak with seems helpful , but in the end there was little real help I received to aid me with my returns, meaning I pain a lot more money that was necessary. They don't maintain your old returns so if you have to reference them they can't see them and can't help. You have to look it up and give the information. I'm looking for another service next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Liljep from
Turbo Tax Makes Filing Bearable
I'm glad I had Turbo Tax! We were running late this year and we made the deadline for filing with a day or two to spare.
Date published: 2023-04-16
Rated 5 out of 5 by
Billy3030 from
TurboTax is helpful.
It was very easy to file with TurboTax. I will use it again.
All TurboTax® Offerings Reviews - Page 2139
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Sydney393939 from
Basically took my whole return
Yeah, I knew I was gonna have a smaller return this year, but this service basically took all of it for how much the service costs. I thought it was free, but whatever. I was already so far in the process before they told me and I just wanted my taxes done so I just let it happen. But yeah, I'm still pretty disappointed.
Date published: 2023-04-16
Rated 4 out of 5 by
null from
turbotax works well
it is easy to use.it is easy to use,it is easy to use
Date published: 2023-04-16
Rated 5 out of 5 by
Niantic from
Turbo Tax Review. It's Great.
I love the automation and how it finds deductions, like the qualified buisiness deduction and the CT property tax deduction. I didnt even know about the CT deduction, which took $300 off my state amout due. Also, the investment downloads from my brokerage accounts are so easy.
Date published: 2023-04-16
Rated 1 out of 5 by
null from
Turbo Tax made me pay $130 despite bundle
I have the Quickbooks Self Employed w/ Turbo Tax bundle. I've filed taxes several years and haven't had to pay the Turbo Tax fee when I file because I pay for it through the year with the bundle. This year, despite having the bundle, I had to pay $130 to file my taxes
Date published: 2023-04-16
Rated 5 out of 5 by
oyann from
great platform
sleek process; would recommend this to anyone filing tax
Date published: 2023-04-16
Rated 5 out of 5 by
blstryker from
Turbo Tax is Great
It's great that you guide me through everything and ask all of the questions so I don't miss anything.
Date published: 2023-04-16
Rated 2 out of 5 by
hambandit from
Not user friendly - need better quality assurance
1. Cannot run these two TurboTax products on same computer: TurboTax Business for LLC and TurboTax Home and Business for personal and freelance consulting (1099 not through LLC) 2. Poorly worded questions (e.g., beginning capital balance versus capital balance at beginning of year; the way phrased is ambiguous - what was the member's investment when the company was started? or what was their portion of capital at beginning of the year?) 3. Cyclic review at the end. The software continually requests a second review, even after clicking "Review Again" multiple times. 4. Saving PDF requires you to use the folder where the .tax2022 file is, so why not just force the user to use that folder instead of requesting the user select a folder, only for any folder selected, except the one where the .tax2022 file is, leads to "cannot save file" error. 5. Fails to copy same information. The personal TurboTax copies numbers from one form to the next ... in most cases. With Business, I found I had to write numbers down, because often the software didn't copy the number (e.g., profit from normal operations) or entered the wrong number as I transitioned forms.
Date published: 2023-04-16
Rated 1 out of 5 by
openEtuning from
What a pain
This is my 8th year with Turbotax. They have never been successful at e-filing for me. This year, because I uploaded photos of my W-2s they claimed they would be able to. I gave exactly the info they asked for, and repeatedly. My state and Feds rejected the filing. I have wasted at least an additional hour over mailing my returns with checks. The people you speak with seems helpful , but in the end there was little real help I received to aid me with my returns, meaning I pain a lot more money that was necessary. They don't maintain your old returns so if you have to reference them they can't see them and can't help. You have to look it up and give the information. I'm looking for another service next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Liljep from
Turbo Tax Makes Filing Bearable
I'm glad I had Turbo Tax! We were running late this year and we made the deadline for filing with a day or two to spare.
Date published: 2023-04-16
Rated 5 out of 5 by
Billy3030 from
TurboTax is helpful.
It was very easy to file with TurboTax. I will use it again.
All TurboTax® Offerings Reviews - Page 2139
Date published: 2023-04-16