TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax makes it easy It is like a GPS, it guides you through the process.
Date published: 2023-04-16
Rated 1 out of 5 by from Price for what i needed was bad Because I was a tutor, I made less than 2000 dollars, but still had to pay 178 for the software. I also used my dad's referral, and didn't get to save 20%
Date published: 2023-04-16
Rated 1 out of 5 by from IP PIN I shouldn't have to remember to manually pull up the IP pin entry every year, If it's a requirement for E-filing, it should be part of the step-by-step instructions. It must have cost too much to program that into the E-filing section. Perhaps H&R Block's software doesn't have this issue and I'll find out for 2023.
Date published: 2023-04-16
Rated 4 out of 5 by from Review all went well, no issues. I would recommend Turbo Tax.
Date published: 2023-04-16
Rated 4 out of 5 by from Payment Payment always a pain to have to move to another screen, then return the Turbo Tax to complete Taxes
Date published: 2023-04-16
Rated 3 out of 5 by from Too Expensive Works great, costs too much. My gross income is $37K and I paid $222 for turbo tax. I hate that.
Date published: 2023-04-16
Rated 2 out of 5 by from New version not user friendly Last years vision of Turbo Tax was more user friendly. I had a harder time gathering information and getting my questions answered. maybe i don't like change, but l liked the older version better.
Date published: 2023-04-16
Rated 3 out of 5 by from Several bugs My wife and I filing joint but she works from different state. There is no option for entering two different residential addresses to file for different states. There is a bug with CAVPDI field.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was so easy this year! Everything was easy, fast, and smooth! I done it all in half the time and with less stress this year!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Tax Just put the numbers in the boxes. Out comes a tax return. Don't know what goes where....Trusting their experts. Has worked for the last 10 years.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2134
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes it easy It is like a GPS, it guides you through the process.
Date published: 2023-04-16
Rated 1 out of 5 by from Price for what i needed was bad Because I was a tutor, I made less than 2000 dollars, but still had to pay 178 for the software. I also used my dad's referral, and didn't get to save 20%
Date published: 2023-04-16
Rated 1 out of 5 by from IP PIN I shouldn't have to remember to manually pull up the IP pin entry every year, If it's a requirement for E-filing, it should be part of the step-by-step instructions. It must have cost too much to program that into the E-filing section. Perhaps H&R Block's software doesn't have this issue and I'll find out for 2023.
Date published: 2023-04-16
Rated 4 out of 5 by from Review all went well, no issues. I would recommend Turbo Tax.
Date published: 2023-04-16
Rated 4 out of 5 by from Payment Payment always a pain to have to move to another screen, then return the Turbo Tax to complete Taxes
Date published: 2023-04-16
Rated 3 out of 5 by from Too Expensive Works great, costs too much. My gross income is $37K and I paid $222 for turbo tax. I hate that.
Date published: 2023-04-16
Rated 2 out of 5 by from New version not user friendly Last years vision of Turbo Tax was more user friendly. I had a harder time gathering information and getting my questions answered. maybe i don't like change, but l liked the older version better.
Date published: 2023-04-16
Rated 3 out of 5 by from Several bugs My wife and I filing joint but she works from different state. There is no option for entering two different residential addresses to file for different states. There is a bug with CAVPDI field.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was so easy this year! Everything was easy, fast, and smooth! I done it all in half the time and with less stress this year!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Tax Just put the numbers in the boxes. Out comes a tax return. Don't know what goes where....Trusting their experts. Has worked for the last 10 years.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2134