TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Deb5Bi from
Turbo Tax makes it easy
It is like a GPS, it guides you through the process.
Date published: 2023-04-16
Rated 1 out of 5 by
BJackson27 from
Price for what i needed was bad
Because I was a tutor, I made less than 2000 dollars, but still had to pay 178 for the software. I also used my dad's referral, and didn't get to save 20%
Date published: 2023-04-16
Rated 1 out of 5 by
222555111 from
IP PIN
I shouldn't have to remember to manually pull up the IP pin entry every year, If it's a requirement for E-filing, it should be part of the step-by-step instructions. It must have cost too much to program that into the E-filing section. Perhaps H&R Block's software doesn't have this issue and I'll find out for 2023.
Date published: 2023-04-16
Rated 4 out of 5 by
SamanthaTD from
Review
all went well, no issues. I would recommend Turbo Tax.
Date published: 2023-04-16
Rated 4 out of 5 by
DonJamTal from
Payment
Payment always a pain to have to move to another screen, then return the Turbo Tax to complete Taxes
Date published: 2023-04-16
Rated 3 out of 5 by
KDonkey from
Too Expensive
Works great, costs too much. My gross income is $37K and I paid $222 for turbo tax. I hate that.
Date published: 2023-04-16
Rated 2 out of 5 by
Maggie1970 from
New version not user friendly
Last years vision of Turbo Tax was more user friendly. I had a harder time gathering information and getting my questions answered. maybe i don't like change, but l liked the older version better.
Date published: 2023-04-16
Rated 3 out of 5 by
Manoj005 from
Several bugs
My wife and I filing joint but she works from different state. There is no option for entering two different residential addresses to file for different states. There is a bug with CAVPDI field.
Date published: 2023-04-16
Rated 5 out of 5 by
MommaOfThree3 from
Turbo Tax was so easy this year!
Everything was easy, fast, and smooth! I done it all in half the time and with less stress this year!
Date published: 2023-04-16
Rated 5 out of 5 by
Helpless1968 from
Easy Tax
Just put the numbers in the boxes. Out comes a tax return. Don't know what goes where....Trusting their experts. Has worked for the last 10 years.
All TurboTax® Offerings Reviews - Page 2134
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Deb5Bi from
Turbo Tax makes it easy
It is like a GPS, it guides you through the process.
Date published: 2023-04-16
Rated 1 out of 5 by
BJackson27 from
Price for what i needed was bad
Because I was a tutor, I made less than 2000 dollars, but still had to pay 178 for the software. I also used my dad's referral, and didn't get to save 20%
Date published: 2023-04-16
Rated 1 out of 5 by
222555111 from
IP PIN
I shouldn't have to remember to manually pull up the IP pin entry every year, If it's a requirement for E-filing, it should be part of the step-by-step instructions. It must have cost too much to program that into the E-filing section. Perhaps H&R Block's software doesn't have this issue and I'll find out for 2023.
Date published: 2023-04-16
Rated 4 out of 5 by
SamanthaTD from
Review
all went well, no issues. I would recommend Turbo Tax.
Date published: 2023-04-16
Rated 4 out of 5 by
DonJamTal from
Payment
Payment always a pain to have to move to another screen, then return the Turbo Tax to complete Taxes
Date published: 2023-04-16
Rated 3 out of 5 by
KDonkey from
Too Expensive
Works great, costs too much. My gross income is $37K and I paid $222 for turbo tax. I hate that.
Date published: 2023-04-16
Rated 2 out of 5 by
Maggie1970 from
New version not user friendly
Last years vision of Turbo Tax was more user friendly. I had a harder time gathering information and getting my questions answered. maybe i don't like change, but l liked the older version better.
Date published: 2023-04-16
Rated 3 out of 5 by
Manoj005 from
Several bugs
My wife and I filing joint but she works from different state. There is no option for entering two different residential addresses to file for different states. There is a bug with CAVPDI field.
Date published: 2023-04-16
Rated 5 out of 5 by
MommaOfThree3 from
Turbo Tax was so easy this year!
Everything was easy, fast, and smooth! I done it all in half the time and with less stress this year!
Date published: 2023-04-16
Rated 5 out of 5 by
Helpless1968 from
Easy Tax
Just put the numbers in the boxes. Out comes a tax return. Don't know what goes where....Trusting their experts. Has worked for the last 10 years.
All TurboTax® Offerings Reviews - Page 2134
Date published: 2023-04-16