TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was very helpful Using Turbo Tax is a great help each year. They are very thorough and help me double check everything.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Experience Turbo tax is easy and makes me feel confident about completing my returns.
Date published: 2023-04-16
Rated 3 out of 5 by from Good product but might stop using The program is a good one. I enjoy using it. However, I'm concerned about the continued increase in price. No discounts were provided to me as an incentive to continue using the program. May consider using a different program next year to assist in price.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome Fastest and most accurate tax return I’ve ever done….love using Turbo Tax
Date published: 2023-04-16
Rated 5 out of 5 by from Always Excellant Always a good experience. The pop-ups for learn more, etc. need to be adjustable in accordance with the screen magnification, otherwise they are useless, unreadable!
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax State leaves a lot to be desired Turbo Tax did a horrible job on my state (NM) Taxes. I had to manually calculate and fill out one tax form using instructions from the NM web site. Then Turbo Tax would not print that form so I had to hand copy the numbers onto a blank form downloaded from a web site.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use! So easy to use. Anyone should be able to file their own taxes when using Turbo tax.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy but way overpriced TOO expensive, especially for long-term repeat customers. User-friendly but the price goes up more and more every year.
Date published: 2023-04-16
Rated 3 out of 5 by from Great to Get through the Mathematical Nonsense It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by from Good for the most part, but better FAQs are needed There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was very helpful Using Turbo Tax is a great help each year. They are very thorough and help me double check everything.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Experience Turbo tax is easy and makes me feel confident about completing my returns.
Date published: 2023-04-16
Rated 3 out of 5 by from Good product but might stop using The program is a good one. I enjoy using it. However, I'm concerned about the continued increase in price. No discounts were provided to me as an incentive to continue using the program. May consider using a different program next year to assist in price.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome Fastest and most accurate tax return I’ve ever done….love using Turbo Tax
Date published: 2023-04-16
Rated 5 out of 5 by from Always Excellant Always a good experience. The pop-ups for learn more, etc. need to be adjustable in accordance with the screen magnification, otherwise they are useless, unreadable!
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax State leaves a lot to be desired Turbo Tax did a horrible job on my state (NM) Taxes. I had to manually calculate and fill out one tax form using instructions from the NM web site. Then Turbo Tax would not print that form so I had to hand copy the numbers onto a blank form downloaded from a web site.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use! So easy to use. Anyone should be able to file their own taxes when using Turbo tax.
Date published: 2023-04-16
Rated 4 out of 5 by from Easy but way overpriced TOO expensive, especially for long-term repeat customers. User-friendly but the price goes up more and more every year.
Date published: 2023-04-16
Rated 3 out of 5 by from Great to Get through the Mathematical Nonsense It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by from Good for the most part, but better FAQs are needed There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2112