TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Anthony211248 from
Turbo Tax was very helpful
Using Turbo Tax is a great help each year. They are very thorough and help me double check everything.
Date published: 2023-04-16
Rated 5 out of 5 by
Shefarr from
Awesome Experience
Turbo tax is easy and makes me feel confident about completing my returns.
Date published: 2023-04-16
Rated 3 out of 5 by
JP3love from
Good product but might stop using
The program is a good one. I enjoy using it. However, I'm concerned about the continued increase in price. No discounts were provided to me as an incentive to continue using the program. May consider using a different program next year to assist in price.
Date published: 2023-04-16
Rated 5 out of 5 by
AMSCmimi from
Turbo Tax is awesome
Fastest and most accurate tax return I’ve ever done….love using Turbo Tax
Date published: 2023-04-16
Rated 5 out of 5 by
Plant Doc from
Always Excellant
Always a good experience. The pop-ups for learn more, etc. need to be adjustable in accordance with the screen magnification, otherwise they are useless, unreadable!
Date published: 2023-04-16
Rated 1 out of 5 by
seismic101 from
Turbo Tax State leaves a lot to be desired
Turbo Tax did a horrible job on my state (NM) Taxes. I had to manually calculate and fill out one tax form using instructions from the NM web site. Then Turbo Tax would not print that form so I had to hand copy the numbers onto a blank form downloaded from a web site.
Date published: 2023-04-16
Rated 5 out of 5 by
Snazzie1 from
Easy to use!
So easy to use. Anyone should be able to file their own taxes when using Turbo tax.
Date published: 2023-04-16
Rated 4 out of 5 by
Tax Payer 4 2023 from
Easy but way overpriced
TOO expensive, especially for long-term repeat customers. User-friendly but the price goes up more and more every year.
Date published: 2023-04-16
Rated 3 out of 5 by
sickofhavingittellmenick from
Great to Get through the Mathematical Nonsense
It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by
Nonchalant user from
Good for the most part, but better FAQs are needed
There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
All TurboTax® Offerings Reviews - Page 2112
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Anthony211248 from
Turbo Tax was very helpful
Using Turbo Tax is a great help each year. They are very thorough and help me double check everything.
Date published: 2023-04-16
Rated 5 out of 5 by
Shefarr from
Awesome Experience
Turbo tax is easy and makes me feel confident about completing my returns.
Date published: 2023-04-16
Rated 3 out of 5 by
JP3love from
Good product but might stop using
The program is a good one. I enjoy using it. However, I'm concerned about the continued increase in price. No discounts were provided to me as an incentive to continue using the program. May consider using a different program next year to assist in price.
Date published: 2023-04-16
Rated 5 out of 5 by
AMSCmimi from
Turbo Tax is awesome
Fastest and most accurate tax return I’ve ever done….love using Turbo Tax
Date published: 2023-04-16
Rated 5 out of 5 by
Plant Doc from
Always Excellant
Always a good experience. The pop-ups for learn more, etc. need to be adjustable in accordance with the screen magnification, otherwise they are useless, unreadable!
Date published: 2023-04-16
Rated 1 out of 5 by
seismic101 from
Turbo Tax State leaves a lot to be desired
Turbo Tax did a horrible job on my state (NM) Taxes. I had to manually calculate and fill out one tax form using instructions from the NM web site. Then Turbo Tax would not print that form so I had to hand copy the numbers onto a blank form downloaded from a web site.
Date published: 2023-04-16
Rated 5 out of 5 by
Snazzie1 from
Easy to use!
So easy to use. Anyone should be able to file their own taxes when using Turbo tax.
Date published: 2023-04-16
Rated 4 out of 5 by
Tax Payer 4 2023 from
Easy but way overpriced
TOO expensive, especially for long-term repeat customers. User-friendly but the price goes up more and more every year.
Date published: 2023-04-16
Rated 3 out of 5 by
sickofhavingittellmenick from
Great to Get through the Mathematical Nonsense
It is fantastic to get through what has become the 160 pages of Mathematical Nonsense that has become Federal Income Taxes when you work for yourself. I only gave it three stars this year though, because honestly? There were a LOT of tiny little bugs that I had to manually correct this year. Automobile Depreciation, while it was computed for me? There were a ton of TurboTax mistakes and errors from the WORKSHEET ... that led to me having to mechanically change things. And I live in a State (TN), where Turbotax just flat out DID NOT have an option on some boxes, and this led to TT telling me later: There is an error on your state code. Yeah, well .. I was not even able to CHOOSE TN on the dropdown boxes available, thus the error. A lot of tiny little annoying errors like that ... that I had to manually adjust for
Date published: 2023-04-16
Rated 3 out of 5 by
Nonchalant user from
Good for the most part, but better FAQs are needed
There really should be more details regarding certain errors that can assist people without you having to pay 200plus dollars to speak with someone. the chat forums seemed to be way more helpful than the faqs, but that requires going down a rabbit hole just to get the information you need.
All TurboTax® Offerings Reviews - Page 2112
Date published: 2023-04-16