TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I have used Turbo Tax for 7 years now! It is an easy and convenient way to take care of my taxes. Since I itemize and TurboTax provides me the opportunity to include all deductions that apply to my particular situation.
Date published: 2023-04-16
Rated 5 out of 5 by from I have used Turbo Tax for years. I would not attempt my taxes prep without TurboTax.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Taxes completed in less than 2 hours! I have been putting this off because I thought it would be a nightmare.
Date published: 2023-04-16
Rated 5 out of 5 by from Great product with a glitch this year Very good product. Easy to use, almost fun! There was a glitch this year in the Misc. Business expenses, kept getting caught in a loop. Finally figured a work around.
Date published: 2023-04-16
Rated 4 out of 5 by from WORKS GREAT! Was easy to follow and to the point. I would rather not do these reviews. I tried to make this short but it requires a longer response.
Date published: 2023-04-16
Rated 5 out of 5 by from I love turbox tax I loved Turbox Tax since it's easy but it sucks that I couldn't deduct my moving expenses since I'm not military this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Takes the Dread Out of Filing I like the step-by-step prompts, the easy-to-understand explanations, the double and triple checks, and the audit and identity protection options.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax did not generate the forms I needed I am a 1099NEC self-employed worker. Turbo Tax never generated the needed Schedule C to complete my taxes. I had to call customer service twice, once b/c I was disconnected, and spent over an hour on the phone with agents who didn't know how to access it either, or why it wasn't automatically popping up. I had to delete what I'd already entered and start over. I have used Turbo Tax for the past two years so the forms I needed should've popped up based on prior years. VERY disappointed on the time it took me to complete 2022 taxes. AND I just read terms for submitting this review - I have to agree to unsolicited marketing texts and emails to submit this. I'm agreeing in hopes that someone will see this review and be warned. thanks
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax, to be relied upon, no longer TurboTax did not import a brokerage 1099. I ended up entering transactions manually. Even though I have used TurboTax for years and this was only the first time that I had this issue, I am not sure if I'm going to continue using TurboTax. A TurboTax support person could not resolve the issue. TurboTax employees responded to my Community question before and after the telephone call with Support. Responses were out of context and/ or incomplete. Shocking.
Date published: 2023-04-16
Rated 5 out of 5 by from SO Easy to Use! I will never use another product. Turbo Tax has been my go to product for over 20 years.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2069
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have used Turbo Tax for 7 years now! It is an easy and convenient way to take care of my taxes. Since I itemize and TurboTax provides me the opportunity to include all deductions that apply to my particular situation.
Date published: 2023-04-16
Rated 5 out of 5 by from I have used Turbo Tax for years. I would not attempt my taxes prep without TurboTax.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Taxes completed in less than 2 hours! I have been putting this off because I thought it would be a nightmare.
Date published: 2023-04-16
Rated 5 out of 5 by from Great product with a glitch this year Very good product. Easy to use, almost fun! There was a glitch this year in the Misc. Business expenses, kept getting caught in a loop. Finally figured a work around.
Date published: 2023-04-16
Rated 4 out of 5 by from WORKS GREAT! Was easy to follow and to the point. I would rather not do these reviews. I tried to make this short but it requires a longer response.
Date published: 2023-04-16
Rated 5 out of 5 by from I love turbox tax I loved Turbox Tax since it's easy but it sucks that I couldn't deduct my moving expenses since I'm not military this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Takes the Dread Out of Filing I like the step-by-step prompts, the easy-to-understand explanations, the double and triple checks, and the audit and identity protection options.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax did not generate the forms I needed I am a 1099NEC self-employed worker. Turbo Tax never generated the needed Schedule C to complete my taxes. I had to call customer service twice, once b/c I was disconnected, and spent over an hour on the phone with agents who didn't know how to access it either, or why it wasn't automatically popping up. I had to delete what I'd already entered and start over. I have used Turbo Tax for the past two years so the forms I needed should've popped up based on prior years. VERY disappointed on the time it took me to complete 2022 taxes. AND I just read terms for submitting this review - I have to agree to unsolicited marketing texts and emails to submit this. I'm agreeing in hopes that someone will see this review and be warned. thanks
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax, to be relied upon, no longer TurboTax did not import a brokerage 1099. I ended up entering transactions manually. Even though I have used TurboTax for years and this was only the first time that I had this issue, I am not sure if I'm going to continue using TurboTax. A TurboTax support person could not resolve the issue. TurboTax employees responded to my Community question before and after the telephone call with Support. Responses were out of context and/ or incomplete. Shocking.
Date published: 2023-04-16
Rated 5 out of 5 by from SO Easy to Use! I will never use another product. Turbo Tax has been my go to product for over 20 years.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2069