TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from It was good. Experience was great. I'd recommend u It was good. I'd recommend it. Awesome how the system guides you on what to do.
Date published: 2023-04-16
Rated 5 out of 5 by from Better Every Year Very intuitive and fast. Only trouble was getting my financial docs in order.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is Easy to Use My taxes for the time being are pretty straightforward. The last time I paid somebody to do my very easy taxes, the small refund I got was devoured by paying an accountant. I prefer to break even and don't get mad about paying a tiny bit, but I don't want to pay somebody $600 to do something that I know is so easy. TurboTax provides ease and confidence.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent and easy to use. This is my fourth year to use TurboTax. I do have one very different tax situation and they have finally made it easy to enter the information.
Date published: 2023-04-16
Rated 3 out of 5 by from More and More Expensive, No Incremental Value TurboTax gets more and more expensive every year, for the same product. I'm not seeing incremental value, and I'm annoyed at constantly being asked to buy the more robust product throughout the filing process. I'll be looking into other providers next year to see where I can decrease my costs.
Date published: 2023-04-16
Rated 5 out of 5 by from fast It was so quick and easy! I will keep using it every year.
Date published: 2023-04-16
Rated 5 out of 5 by from I enjoy using Turbo Tax Turbo Tax is incredibly user friendly. It provides extremely helpful info and valuable Q and A sections.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Hidden Fees I wanted to use the turbo tax free but somehow it changed it to premium without asking me. It also originally had me at turbo tax live which charges even more. This organization is just constantly trying to get me to upgrade making the tax process harder than it already is. I wish that the button to get out of the turbo tax live was easier to find. It was literally taxing to work through it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax the best I'm a student who worked part time TurboTax made it so easy to file my tax return, I will always use TurboTax.
Date published: 2023-04-16
Rated 4 out of 5 by from Used for yrs-Had first glitch For the first time in years, I had to get help on the phone from TurboTaxd due to a glitch. After helping me re-enter some data, it was worked out. Support team was great!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was good. Experience was great. I'd recommend u It was good. I'd recommend it. Awesome how the system guides you on what to do.
Date published: 2023-04-16
Rated 5 out of 5 by from Better Every Year Very intuitive and fast. Only trouble was getting my financial docs in order.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is Easy to Use My taxes for the time being are pretty straightforward. The last time I paid somebody to do my very easy taxes, the small refund I got was devoured by paying an accountant. I prefer to break even and don't get mad about paying a tiny bit, but I don't want to pay somebody $600 to do something that I know is so easy. TurboTax provides ease and confidence.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent and easy to use. This is my fourth year to use TurboTax. I do have one very different tax situation and they have finally made it easy to enter the information.
Date published: 2023-04-16
Rated 3 out of 5 by from More and More Expensive, No Incremental Value TurboTax gets more and more expensive every year, for the same product. I'm not seeing incremental value, and I'm annoyed at constantly being asked to buy the more robust product throughout the filing process. I'll be looking into other providers next year to see where I can decrease my costs.
Date published: 2023-04-16
Rated 5 out of 5 by from fast It was so quick and easy! I will keep using it every year.
Date published: 2023-04-16
Rated 5 out of 5 by from I enjoy using Turbo Tax Turbo Tax is incredibly user friendly. It provides extremely helpful info and valuable Q and A sections.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Hidden Fees I wanted to use the turbo tax free but somehow it changed it to premium without asking me. It also originally had me at turbo tax live which charges even more. This organization is just constantly trying to get me to upgrade making the tax process harder than it already is. I wish that the button to get out of the turbo tax live was easier to find. It was literally taxing to work through it.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax the best I'm a student who worked part time TurboTax made it so easy to file my tax return, I will always use TurboTax.
Date published: 2023-04-16
Rated 4 out of 5 by from Used for yrs-Had first glitch For the first time in years, I had to get help on the phone from TurboTaxd due to a glitch. After helping me re-enter some data, it was worked out. Support team was great!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2040