TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 2 out of 5 by from Turbotax is fair A software problem in the Wisconsin on-line program was known to turbotax at least as of February, bur not corrected by April. The WI program mishandled data in Schedule CS. I had to pay to get to the live agent. He had to consult several colleagues before e it was figured out. I had to download the computer based program (at least for free) and start all over again without being able to transfer my entries from the on-line program. An annoying aspect is how Turbotax forces you to upgrade in order tiffs a problem in their own software. The charges for e-filing a state return (45 $) are outrageous!
Date published: 2021-05-02
Rated 5 out of 5 by from turbotax makes filing taxes affordable and easy Turbotax puts me in the drivers seat with regards to doing my own taxes and doing them correctly. No more hassle of going out to a tax professional paying an arm and a leg (which I cannot spare) I prefer this method of preparing my taxes each year and look forward to using this service again next year. Thank you!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax is easy. My tax expert Amber is the best. Thank you so much Amber.
Date published: 2021-05-02
Rated 5 out of 5 by from Good experience with Turbo Tax very good setup, very user-friendly will use in the future
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax had been making filing my taxes so much easier the past few years. I love doing my taxes on Turbo Tax. To me it just makes sense to use Turbo Tax.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo is very good I am a mathematician, but taxes are too confusing for me. They make it easu
Date published: 2021-05-02
Rated 5 out of 5 by from Great Job SUPER easy and quick. Didn't get caught up on anything, will be using next year!
Date published: 2021-05-02
Rated 1 out of 5 by from TurboTax is getting worse. I've been using TurboTax for years and this time I made a mistake by entering the State tax incorrectly. I spent hours trying to correct it but nothing worked. Finally I updated it the "Estimate Tax" field but after I could not submit State. I gave up and will mail State form.
Date published: 2021-05-02
Rated 4 out of 5 by from TURBO TAX WAS FINE 0000000000000000000000000000000000000000000
Date published: 2021-05-02
Rated 5 out of 5 by from Long time customer still loving the service Long time customer still loving the service! There were a few changes this year, especially dealing with Covid this year. Needless to say there were a lot of life changes. I wasn’t sure how I would properly file this year’s tax preparations. Elizabeth, my tax expert, came through in a pinch! All of my questions were answered and explained and I have felt more comfortable putting the preparation in her hands. Process was simple and easy. I used to do my taxes with the basic plan on my own. Now I don’t mind paying the extra fee for peace of mind and security.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2019
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax is fair A software problem in the Wisconsin on-line program was known to turbotax at least as of February, bur not corrected by April. The WI program mishandled data in Schedule CS. I had to pay to get to the live agent. He had to consult several colleagues before e it was figured out. I had to download the computer based program (at least for free) and start all over again without being able to transfer my entries from the on-line program. An annoying aspect is how Turbotax forces you to upgrade in order tiffs a problem in their own software. The charges for e-filing a state return (45 $) are outrageous!
Date published: 2021-05-02
Rated 5 out of 5 by from turbotax makes filing taxes affordable and easy Turbotax puts me in the drivers seat with regards to doing my own taxes and doing them correctly. No more hassle of going out to a tax professional paying an arm and a leg (which I cannot spare) I prefer this method of preparing my taxes each year and look forward to using this service again next year. Thank you!
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo tax is easy. My tax expert Amber is the best. Thank you so much Amber.
Date published: 2021-05-02
Rated 5 out of 5 by from Good experience with Turbo Tax very good setup, very user-friendly will use in the future
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax had been making filing my taxes so much easier the past few years. I love doing my taxes on Turbo Tax. To me it just makes sense to use Turbo Tax.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo is very good I am a mathematician, but taxes are too confusing for me. They make it easu
Date published: 2021-05-02
Rated 5 out of 5 by from Great Job SUPER easy and quick. Didn't get caught up on anything, will be using next year!
Date published: 2021-05-02
Rated 1 out of 5 by from TurboTax is getting worse. I've been using TurboTax for years and this time I made a mistake by entering the State tax incorrectly. I spent hours trying to correct it but nothing worked. Finally I updated it the "Estimate Tax" field but after I could not submit State. I gave up and will mail State form.
Date published: 2021-05-02
Rated 4 out of 5 by from TURBO TAX WAS FINE 0000000000000000000000000000000000000000000
Date published: 2021-05-02
Rated 5 out of 5 by from Long time customer still loving the service Long time customer still loving the service! There were a few changes this year, especially dealing with Covid this year. Needless to say there were a lot of life changes. I wasn’t sure how I would properly file this year’s tax preparations. Elizabeth, my tax expert, came through in a pinch! All of my questions were answered and explained and I have felt more comfortable putting the preparation in her hands. Process was simple and easy. I used to do my taxes with the basic plan on my own. Now I don’t mind paying the extra fee for peace of mind and security.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2019