TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Every year I am charged to file my State I purchase the download every year. My download should include one free state filing. I select that I want to use my free state and I am charged for it anyway when I efile.
Date published: 2021-05-02
Rated 4 out of 5 by from It's Pretty Good Thankful for the "expert" who we had to call because we couldn't figure out how to delete a form filed by accident. Would have been nice to have had that option in the actual body of the work and not to have to figure out what link to access in the side bar.
Date published: 2021-05-02
Rated 3 out of 5 by from Business should be in the cloud Every time we changed screens TurboTax was minimized and we had to click on it in the taskbar to display again. We had to download both business and Home and Business and every time we contacted TurboTax for support the Shift+Enter would not allow screen sharing and the agents would have to research how to connect and find "Glance...." to share screens. This is our first business/LLC and it has been quite a chore.
Date published: 2021-05-02
Rated 4 out of 5 by from Very nice Application. It's a nice Application. Navigation has been great and was able to file the taxes accurately.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is the best! What can I say? Turbo Tax always makes doing personal income tax easy and pain free while being time efficient.
Date published: 2021-05-02
Rated 3 out of 5 by from TurboTax NOT awesome TurboTax not awesome because it complicated the filling process. Suggestion: Add photos or images of the IRS forms that customers shall need to look at for the completion of the form.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy and Helpful. Great way to file. Easy to use; makes filing taxes a breeze! Thank you!
Date published: 2021-05-02
Rated 4 out of 5 by from Happy w/ TurboTax TurboTax is outstanding but I think the Premium product is a bit pricey ($90) for simple tax forms with just investment capital gains and losses.... but hey, that's just me.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax takes the dread out of taxes I really like the step-by-step guidance Turbo Tax provides. It made me feel confident that I was doing a good job!
Date published: 2021-05-02
Rated 5 out of 5 by from Pat was awesome! Pat was very efficient and responsive! Would recommend anytime.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Every year I am charged to file my State I purchase the download every year. My download should include one free state filing. I select that I want to use my free state and I am charged for it anyway when I efile.
Date published: 2021-05-02
Rated 4 out of 5 by from It's Pretty Good Thankful for the "expert" who we had to call because we couldn't figure out how to delete a form filed by accident. Would have been nice to have had that option in the actual body of the work and not to have to figure out what link to access in the side bar.
Date published: 2021-05-02
Rated 3 out of 5 by from Business should be in the cloud Every time we changed screens TurboTax was minimized and we had to click on it in the taskbar to display again. We had to download both business and Home and Business and every time we contacted TurboTax for support the Shift+Enter would not allow screen sharing and the agents would have to research how to connect and find "Glance...." to share screens. This is our first business/LLC and it has been quite a chore.
Date published: 2021-05-02
Rated 4 out of 5 by from Very nice Application. It's a nice Application. Navigation has been great and was able to file the taxes accurately.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax is the best! What can I say? Turbo Tax always makes doing personal income tax easy and pain free while being time efficient.
Date published: 2021-05-02
Rated 3 out of 5 by from TurboTax NOT awesome TurboTax not awesome because it complicated the filling process. Suggestion: Add photos or images of the IRS forms that customers shall need to look at for the completion of the form.
Date published: 2021-05-02
Rated 5 out of 5 by from Easy and Helpful. Great way to file. Easy to use; makes filing taxes a breeze! Thank you!
Date published: 2021-05-02
Rated 4 out of 5 by from Happy w/ TurboTax TurboTax is outstanding but I think the Premium product is a bit pricey ($90) for simple tax forms with just investment capital gains and losses.... but hey, that's just me.
Date published: 2021-05-02
Rated 5 out of 5 by from Turbo Tax takes the dread out of taxes I really like the step-by-step guidance Turbo Tax provides. It made me feel confident that I was doing a good job!
Date published: 2021-05-02
Rated 5 out of 5 by from Pat was awesome! Pat was very efficient and responsive! Would recommend anytime.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2011