TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome..... Very easy and saves you time and money. Awesome software
Date published: 2023-04-16
Rated 5 out of 5 by from Great! Been using TurboTax for 5 years now, always makes the process easy!
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax helps make filling taxes smooth, mostly Overall fairly smooth tax filling experience. Only trouble I got was with the New Employment Credit Recapture. I did not need to fill out this form so it kept forcing me to fill out the form. I did not want to delete my state tax form so tried filling in this form as a no with its questions for entries. Aside from this smooth process.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbotax helps speed things up Turbo tax is great at helping enter W2's , 1098's and other tax forms quickly .It also helps to have more documents available online to help reduce manually entering information. Also if things do not change too much from previous return, it helps to set to previous years as a default to at least start with what you had for sources of income, payments etc set from prvius year. easier to chnage rathr then re netering each year.
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy to use and understand. Easy to use but you need your documents lined up. We sold some real estate and if was a little tricky to figure out where to enter the relevant information.
Date published: 2023-04-16
Rated 5 out of 5 by from I Love Turbo TAX! Thank you thank you So Easy and so Great! Thank you for everything! I am going to use Turbotax for the rest of my LIFE!
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax after 10 years After using TurboTax for 10 years this year the software was awful. I'd put a phrase into the search like 'Schedule D' and it would come back and see to go to Schedule D type in the search for Schedule D and just 'Jump To', well it NEVER showed the Jump To and there was not other way to get there, ugh, was awful!
Date published: 2023-04-16
Rated 1 out of 5 by from Never Use It TurboTax has to many branches that change and don't allow you to review things, and then it drops choices that you made when you want to review them and click through screens to get to the one you need do change. Also I needed to amend a return and futzed with it for an hour, finally completely exiting TT and restarting my computer and then was able to to it. It claimed I had not filed a federal 1040 so it was going to make me mail it. Yet, you could clearly check efile status and it said the federal 1040 was accepted.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax 2022 Turbo Tax 2022 made it easy to file our taxes. Will use it again.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax was very helpful and easy to use great resources and experts with an easy-to-use interface
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2011
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome..... Very easy and saves you time and money. Awesome software
Date published: 2023-04-16
Rated 5 out of 5 by from Great! Been using TurboTax for 5 years now, always makes the process easy!
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax helps make filling taxes smooth, mostly Overall fairly smooth tax filling experience. Only trouble I got was with the New Employment Credit Recapture. I did not need to fill out this form so it kept forcing me to fill out the form. I did not want to delete my state tax form so tried filling in this form as a no with its questions for entries. Aside from this smooth process.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbotax helps speed things up Turbo tax is great at helping enter W2's , 1098's and other tax forms quickly .It also helps to have more documents available online to help reduce manually entering information. Also if things do not change too much from previous return, it helps to set to previous years as a default to at least start with what you had for sources of income, payments etc set from prvius year. easier to chnage rathr then re netering each year.
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy to use and understand. Easy to use but you need your documents lined up. We sold some real estate and if was a little tricky to figure out where to enter the relevant information.
Date published: 2023-04-16
Rated 5 out of 5 by from I Love Turbo TAX! Thank you thank you So Easy and so Great! Thank you for everything! I am going to use Turbotax for the rest of my LIFE!
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax after 10 years After using TurboTax for 10 years this year the software was awful. I'd put a phrase into the search like 'Schedule D' and it would come back and see to go to Schedule D type in the search for Schedule D and just 'Jump To', well it NEVER showed the Jump To and there was not other way to get there, ugh, was awful!
Date published: 2023-04-16
Rated 1 out of 5 by from Never Use It TurboTax has to many branches that change and don't allow you to review things, and then it drops choices that you made when you want to review them and click through screens to get to the one you need do change. Also I needed to amend a return and futzed with it for an hour, finally completely exiting TT and restarting my computer and then was able to to it. It claimed I had not filed a federal 1040 so it was going to make me mail it. Yet, you could clearly check efile status and it said the federal 1040 was accepted.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax 2022 Turbo Tax 2022 made it easy to file our taxes. Will use it again.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax was very helpful and easy to use great resources and experts with an easy-to-use interface
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2011