TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Turbo Tax is much easier to do than H & R Block, whose customer service was horrible.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and Fast This was easy and fast. You all help make it easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use. My wife and I are completely satisfied with how easy it is to use TT year after year.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax is more difficult to deal with in 2023. Previous years let me see the IRS form directly and gave direct information on IRS rules. More than once we had to consult outside sources to complete a form entirely. I’ve been using Turbo Tax for 25+ years, and doit’s not getting better. I had to sign my name so many times I thought I was buying to a house.
Date published: 2023-04-16
Rated 1 out of 5 by from TERRIBLE! Over priced and wont let you change things they ask you to. Used to be a great product. Will not use again.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Easy to Use I've used TurboTax for years. It is so easy to use. Even got my parents to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Every Year Without question, I will use TurboTax every year!!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is so easy!! As long as you have all of your paperwork ready to go, it takes no time at all!!
Date published: 2023-04-16
Rated 1 out of 5 by from Better Hope You Dont Have a Problem! Number One. I purchased a product twice, then I couldn't e-file my returns because I held out extra taxes. I wasn't told about the "issue" with the W2 (more state taxes withheld than federal) until after I had paid to e-file. Now, there is no way to contact anyone to get a refund. I'm saying be sure before you hit pay because you will never see that money again!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is fast and easy to use with prompts that Always an easy tool to use, prompting for items, and especially helpful to see prior year values. Easier to avoid missing items.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2003
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Turbo Tax is much easier to do than H & R Block, whose customer service was horrible.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and Fast This was easy and fast. You all help make it easy to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use. My wife and I are completely satisfied with how easy it is to use TT year after year.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax is more difficult to deal with in 2023. Previous years let me see the IRS form directly and gave direct information on IRS rules. More than once we had to consult outside sources to complete a form entirely. I’ve been using Turbo Tax for 25+ years, and doit’s not getting better. I had to sign my name so many times I thought I was buying to a house.
Date published: 2023-04-16
Rated 1 out of 5 by from TERRIBLE! Over priced and wont let you change things they ask you to. Used to be a great product. Will not use again.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Easy to Use I've used TurboTax for years. It is so easy to use. Even got my parents to use.
Date published: 2023-04-16
Rated 5 out of 5 by from Every Year Without question, I will use TurboTax every year!!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is so easy!! As long as you have all of your paperwork ready to go, it takes no time at all!!
Date published: 2023-04-16
Rated 1 out of 5 by from Better Hope You Dont Have a Problem! Number One. I purchased a product twice, then I couldn't e-file my returns because I held out extra taxes. I wasn't told about the "issue" with the W2 (more state taxes withheld than federal) until after I had paid to e-file. Now, there is no way to contact anyone to get a refund. I'm saying be sure before you hit pay because you will never see that money again!
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is fast and easy to use with prompts that Always an easy tool to use, prompting for items, and especially helpful to see prior year values. Easier to avoid missing items.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2003