TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Adamz69 from
Very easy
Easy step by step process that keeps last year info as well.
Date published: 2023-04-16
Rated 4 out of 5 by
gimpkore from
All good
Thank you for the service everything worked as advertised just like it did last time around.
Date published: 2023-04-16
Rated 5 out of 5 by
brayswag from
TurboTax is awesome
Easy program to use and i finished my taxes in less than 30 minutes
Date published: 2023-04-16
Rated 5 out of 5 by
DeAnna12345 from
Clear Steps
Very clear wording to assist tax payers. Easy and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by
Smlchld21 from
Turbo Tax makes doing taxes EASY!!
Super easy to Download and User Friendly. Love how it guides you through.
Date published: 2023-04-16
Rated 1 out of 5 by
MoralesVetFam45 from
Honestly- This is my LAST year
I have been using Turbotax for a very long time. My Spouse was in the military, and being able to file free was such a wonderful gift. Now that he is a vetran it is not free, but that is not why I am giving 1 star. This year for 2022 filing laws changed around federal tax deductions for children- did you know? Neither did I. I didn't find out until I was going through turbo tax. We are getting pennies back, and having to pay taxes while being dual income barely above 100k total... and WE ARE PAYING. So here I am, putting off filing for weeks because I hoped and prayed the turbo tax accountants would help me understand or find something. no. Everytime I call I am greeted by a non CPA and then when transferred because you have to be transferred to speak to a CPA) the wait is 20+ minutes or it straights hangs-up on you. I am the primary bread-winner in our home and working 8-6 daily with a 1 hr commute there and back so I can make as much money as I can... and here I am chasing a service I am supposedly paying for. As I said- this is the last year. I am not going through this again.... Terrible service, not worth the money.
Date published: 2023-04-16
Rated 5 out of 5 by
Hannah5271 from
Great
Easy. Was able to do myself. Took less time than I thought
Date published: 2023-04-16
Rated 1 out of 5 by
mbdd from
i dont like it
when you go back to edit it still keeps the same value and doesnt deduct
Date published: 2023-04-16
Rated 2 out of 5 by
Kriv11 from
Turbo Tax now sucks!
For the amount of money that it now costs I should not have had to do anything but confirm things that were pulled from my Fidelity account(s). This was not as easy as it should have been. I will be going to a tax accountant next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Sassy 08 from
Very thorough Turbo Tax
Super helpful, getting me to understand what and why everything was needed to file.
All TurboTax® Offerings Reviews - Page 1979
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Adamz69 from
Very easy
Easy step by step process that keeps last year info as well.
Date published: 2023-04-16
Rated 4 out of 5 by
gimpkore from
All good
Thank you for the service everything worked as advertised just like it did last time around.
Date published: 2023-04-16
Rated 5 out of 5 by
brayswag from
TurboTax is awesome
Easy program to use and i finished my taxes in less than 30 minutes
Date published: 2023-04-16
Rated 5 out of 5 by
DeAnna12345 from
Clear Steps
Very clear wording to assist tax payers. Easy and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by
Smlchld21 from
Turbo Tax makes doing taxes EASY!!
Super easy to Download and User Friendly. Love how it guides you through.
Date published: 2023-04-16
Rated 1 out of 5 by
MoralesVetFam45 from
Honestly- This is my LAST year
I have been using Turbotax for a very long time. My Spouse was in the military, and being able to file free was such a wonderful gift. Now that he is a vetran it is not free, but that is not why I am giving 1 star. This year for 2022 filing laws changed around federal tax deductions for children- did you know? Neither did I. I didn't find out until I was going through turbo tax. We are getting pennies back, and having to pay taxes while being dual income barely above 100k total... and WE ARE PAYING. So here I am, putting off filing for weeks because I hoped and prayed the turbo tax accountants would help me understand or find something. no. Everytime I call I am greeted by a non CPA and then when transferred because you have to be transferred to speak to a CPA) the wait is 20+ minutes or it straights hangs-up on you. I am the primary bread-winner in our home and working 8-6 daily with a 1 hr commute there and back so I can make as much money as I can... and here I am chasing a service I am supposedly paying for. As I said- this is the last year. I am not going through this again.... Terrible service, not worth the money.
Date published: 2023-04-16
Rated 5 out of 5 by
Hannah5271 from
Great
Easy. Was able to do myself. Took less time than I thought
Date published: 2023-04-16
Rated 1 out of 5 by
mbdd from
i dont like it
when you go back to edit it still keeps the same value and doesnt deduct
Date published: 2023-04-16
Rated 2 out of 5 by
Kriv11 from
Turbo Tax now sucks!
For the amount of money that it now costs I should not have had to do anything but confirm things that were pulled from my Fidelity account(s). This was not as easy as it should have been. I will be going to a tax accountant next year.
Date published: 2023-04-16
Rated 5 out of 5 by
Sassy 08 from
Very thorough Turbo Tax
Super helpful, getting me to understand what and why everything was needed to file.
All TurboTax® Offerings Reviews - Page 1979
Date published: 2023-04-16