TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Last Minute as Usual from
Thank you, Turbo Tax!
Great Time Saver! Turbo Tax is simple, secure and accurate!
Date published: 2023-04-16
Rated 5 out of 5 by
Bill9889 from
Quick & Easy
Easy Process, quick and painless. Saved quite a bit of money over using a service.
Date published: 2023-04-16
Rated 5 out of 5 by
missdee741 from
so easy to use
so easy to use and comforting to be so thorough and easy
Date published: 2023-04-16
Rated 1 out of 5 by
Alex Flanagan from
Multiple IT issues waste 5 hours and I won’t be ba
I’ve used TurboTax as long as I can remember. I can’t do it again after this year. I was forced into getting live help because I ran into 2 software issues. One rested to how you calculated refinancing a mortgage and the other on my state taxes related to a college savings account. So, I paid more than ever this year only to wind up helping you troubleshoot your system. Cumulative about 5 hours. No offers to refund the amount I spent. Just a really frustrating experience
Date published: 2023-04-16
Rated 5 out of 5 by
maker man from
Very Easy to Use
I appreciate that the status of your refund/amount owed figure isn't as prominent a feature as it has been with previous years of TT. It reduces the overall stress.
Date published: 2023-04-16
Rated 5 out of 5 by
JasonK2008 from
Love using TurboTax
We have been using TurboTax for years and they have never failed us
Date published: 2023-04-16
Rated 5 out of 5 by
hometaxpreparer from
Easy and Thourough
Turbo Tax is so easy to use and has resources for every tax situation.
Date published: 2023-04-16
Rated 1 out of 5 by
gissan from
Go out of business already
I had to perform the same action 18 times for the same purpose, so your software engineers clearly don't care about accessibility even if it has an easy solution. Your business is a plague and I desperately await the day your corporate value plummets to the floor.
Date published: 2023-04-16
Rated 4 out of 5 by
Randy8675309 from
Turbo Tax
Very easy to use, step by step instructions. Free for military.
Date published: 2023-04-16
Rated 4 out of 5 by
South Dakota Slim from
TT Review
The program worked well for the most part. It froze up a couple times. The directions were clear and easy to follow.
All TurboTax® Offerings Reviews - Page 1976
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Last Minute as Usual from
Thank you, Turbo Tax!
Great Time Saver! Turbo Tax is simple, secure and accurate!
Date published: 2023-04-16
Rated 5 out of 5 by
Bill9889 from
Quick & Easy
Easy Process, quick and painless. Saved quite a bit of money over using a service.
Date published: 2023-04-16
Rated 5 out of 5 by
missdee741 from
so easy to use
so easy to use and comforting to be so thorough and easy
Date published: 2023-04-16
Rated 1 out of 5 by
Alex Flanagan from
Multiple IT issues waste 5 hours and I won’t be ba
I’ve used TurboTax as long as I can remember. I can’t do it again after this year. I was forced into getting live help because I ran into 2 software issues. One rested to how you calculated refinancing a mortgage and the other on my state taxes related to a college savings account. So, I paid more than ever this year only to wind up helping you troubleshoot your system. Cumulative about 5 hours. No offers to refund the amount I spent. Just a really frustrating experience
Date published: 2023-04-16
Rated 5 out of 5 by
maker man from
Very Easy to Use
I appreciate that the status of your refund/amount owed figure isn't as prominent a feature as it has been with previous years of TT. It reduces the overall stress.
Date published: 2023-04-16
Rated 5 out of 5 by
JasonK2008 from
Love using TurboTax
We have been using TurboTax for years and they have never failed us
Date published: 2023-04-16
Rated 5 out of 5 by
hometaxpreparer from
Easy and Thourough
Turbo Tax is so easy to use and has resources for every tax situation.
Date published: 2023-04-16
Rated 1 out of 5 by
gissan from
Go out of business already
I had to perform the same action 18 times for the same purpose, so your software engineers clearly don't care about accessibility even if it has an easy solution. Your business is a plague and I desperately await the day your corporate value plummets to the floor.
Date published: 2023-04-16
Rated 4 out of 5 by
Randy8675309 from
Turbo Tax
Very easy to use, step by step instructions. Free for military.
Date published: 2023-04-16
Rated 4 out of 5 by
South Dakota Slim from
TT Review
The program worked well for the most part. It froze up a couple times. The directions were clear and easy to follow.
All TurboTax® Offerings Reviews - Page 1976
Date published: 2023-04-16