TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thank you, Turbo Tax! Great Time Saver! Turbo Tax is simple, secure and accurate!
Date published: 2023-04-16
Rated 5 out of 5 by from Quick & Easy Easy Process, quick and painless. Saved quite a bit of money over using a service.
Date published: 2023-04-16
Rated 5 out of 5 by from so easy to use so easy to use and comforting to be so thorough and easy
Date published: 2023-04-16
Rated 1 out of 5 by from Multiple IT issues waste 5 hours and I won’t be ba I’ve used TurboTax as long as I can remember. I can’t do it again after this year. I was forced into getting live help because I ran into 2 software issues. One rested to how you calculated refinancing a mortgage and the other on my state taxes related to a college savings account. So, I paid more than ever this year only to wind up helping you troubleshoot your system. Cumulative about 5 hours. No offers to refund the amount I spent. Just a really frustrating experience
Date published: 2023-04-16
Rated 5 out of 5 by from Very Easy to Use I appreciate that the status of your refund/amount owed figure isn't as prominent a feature as it has been with previous years of TT. It reduces the overall stress.
Date published: 2023-04-16
Rated 5 out of 5 by from Love using TurboTax We have been using TurboTax for years and they have never failed us
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and Thourough Turbo Tax is so easy to use and has resources for every tax situation.
Date published: 2023-04-16
Rated 1 out of 5 by from Go out of business already I had to perform the same action 18 times for the same purpose, so your software engineers clearly don't care about accessibility even if it has an easy solution. Your business is a plague and I desperately await the day your corporate value plummets to the floor.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax Very easy to use, step by step instructions. Free for military.
Date published: 2023-04-16
Rated 4 out of 5 by from TT Review The program worked well for the most part. It froze up a couple times. The directions were clear and easy to follow.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you, Turbo Tax! Great Time Saver! Turbo Tax is simple, secure and accurate!
Date published: 2023-04-16
Rated 5 out of 5 by from Quick & Easy Easy Process, quick and painless. Saved quite a bit of money over using a service.
Date published: 2023-04-16
Rated 5 out of 5 by from so easy to use so easy to use and comforting to be so thorough and easy
Date published: 2023-04-16
Rated 1 out of 5 by from Multiple IT issues waste 5 hours and I won’t be ba I’ve used TurboTax as long as I can remember. I can’t do it again after this year. I was forced into getting live help because I ran into 2 software issues. One rested to how you calculated refinancing a mortgage and the other on my state taxes related to a college savings account. So, I paid more than ever this year only to wind up helping you troubleshoot your system. Cumulative about 5 hours. No offers to refund the amount I spent. Just a really frustrating experience
Date published: 2023-04-16
Rated 5 out of 5 by from Very Easy to Use I appreciate that the status of your refund/amount owed figure isn't as prominent a feature as it has been with previous years of TT. It reduces the overall stress.
Date published: 2023-04-16
Rated 5 out of 5 by from Love using TurboTax We have been using TurboTax for years and they have never failed us
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and Thourough Turbo Tax is so easy to use and has resources for every tax situation.
Date published: 2023-04-16
Rated 1 out of 5 by from Go out of business already I had to perform the same action 18 times for the same purpose, so your software engineers clearly don't care about accessibility even if it has an easy solution. Your business is a plague and I desperately await the day your corporate value plummets to the floor.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax Very easy to use, step by step instructions. Free for military.
Date published: 2023-04-16
Rated 4 out of 5 by from TT Review The program worked well for the most part. It froze up a couple times. The directions were clear and easy to follow.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1976