TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from TURBOTAX Easy to Use but Expensive Overall my experience was average due to it being easy to use but the $129 charge to file my taxes was expensive.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Makes it Easy We've been using TurboTax for years. It is always a tremendous help and provides confidence that we're filing our taxes correctly.
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees every year Its never how much they advertise, always more so dont be fooled thinking its gonna be cheap
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax It was great! I had all the help I needed! I will use it again next year for sure!
Date published: 2023-04-16
Rated 2 out of 5 by from too expensive and kept on recircling the same part Customer Support was absolutely fantastic and helped me save a little on the software since we couldnt buy one for the family computer so we ended up having to buy multiple and wasting more money but they were friendly and extremely kind to help in a crap situation. Other than that, the software is too expensive for me to use next year so i will be moving on from Turbo Tax.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is just OK I can't import stock related data from TD Ameritrade, making the process unnecessarily laborious. Also, the state listed in the address of the 1099-INT form was wrong and was not editable. So, I had to delete this form to process my e-file. Before doing this, I attempted to change to "print and file". But this option sent me back through the e-file process. After trying, in vein, to print and file several times, I had to delete the form with the error, e-file and hope that I don't ger audited for not submitting a 1099-INT.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great! It is easy and very comprehensive. Literally walks you through every step.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax was easy to use. Once you have all your data ready the step by step process is a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from I like how clear and easy TurboTax is to file! When I had confusion about how to file my taxes, TurboTax was able to answer quickly and lead me to fix it efficiently
Date published: 2023-04-16
Rated 5 out of 5 by from Two thumbs up Very helpful and painless. I did federal and state in a single afternoon.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1970
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBOTAX Easy to Use but Expensive Overall my experience was average due to it being easy to use but the $129 charge to file my taxes was expensive.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Makes it Easy We've been using TurboTax for years. It is always a tremendous help and provides confidence that we're filing our taxes correctly.
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees every year Its never how much they advertise, always more so dont be fooled thinking its gonna be cheap
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax It was great! I had all the help I needed! I will use it again next year for sure!
Date published: 2023-04-16
Rated 2 out of 5 by from too expensive and kept on recircling the same part Customer Support was absolutely fantastic and helped me save a little on the software since we couldnt buy one for the family computer so we ended up having to buy multiple and wasting more money but they were friendly and extremely kind to help in a crap situation. Other than that, the software is too expensive for me to use next year so i will be moving on from Turbo Tax.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax is just OK I can't import stock related data from TD Ameritrade, making the process unnecessarily laborious. Also, the state listed in the address of the 1099-INT form was wrong and was not editable. So, I had to delete this form to process my e-file. Before doing this, I attempted to change to "print and file". But this option sent me back through the e-file process. After trying, in vein, to print and file several times, I had to delete the form with the error, e-file and hope that I don't ger audited for not submitting a 1099-INT.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great! It is easy and very comprehensive. Literally walks you through every step.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax was easy to use. Once you have all your data ready the step by step process is a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from I like how clear and easy TurboTax is to file! When I had confusion about how to file my taxes, TurboTax was able to answer quickly and lead me to fix it efficiently
Date published: 2023-04-16
Rated 5 out of 5 by from Two thumbs up Very helpful and painless. I did federal and state in a single afternoon.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1970