TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Turbo tax says they have a free version... I searched everywhere to get the free version to file my taxes this year. It didn't seem to exist. I also ran into a snag while trying to file. Last year I had no issue getting ahold of a rep to help me out. Again, couldn't seem to get help. Navigating sucks this year and getting help is impossible. Ended up google searching for an hour to find a solution. Probably going a different route next year to file my taxes. It felt like a nightmare this year.
Date published: 2023-04-16
Rated 5 out of 5 by from it was good I dont like to taxes... :(............................................................
Date published: 2023-04-16
Rated 4 out of 5 by from PAYMENT I really wish I could only pay the $60 to file instead of having to pay $120 because I make little with a side job for supplemental income. Seems like I'm being penalized without getting anything extra in return.
Date published: 2023-04-16
Rated 5 out of 5 by from TUrbo Tax is Awesome Really simple and easy to use! I use Turbo Tax every year for accurate and safe filing
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax It was easy and user friendly. It was very thorough
Date published: 2023-04-16
Rated 5 out of 5 by from So much Easier than a Tax Professional... Ive gone to a tax professional all my life. I've been so scared of the IRS, of owing taxes, of messing something up, that I never tried myself to file my own taxes. $500 each year, year after year, for only 2 hours of a tax professional's time... and then I get audited and the tax professional was nowhere to be found. After that experience I realized that the taxes are only as good as who is willing to back it up. So the next year after being audited, and getting no help from my tax professional, I could not justify another $500 for two hours of time. I had to try it myself. Just once. Enter TurboTax... and when they say 'turbo', they do mean 'fast'. The SW walked me through everything and asked MORE questions than my previous tax rep did. I felt MORE confident that my taxes were done right, as a result. Great work , TurboTax. Great work indeed!
Date published: 2023-04-16
Rated 4 out of 5 by from Pricing keeps increasing every year It's an easy system but the price keeps increasing.
Date published: 2023-04-16
Rated 5 out of 5 by from My Turbo Tax 2023 Turbo Tax is overall excellent eventhough there is some difficulty in assembling some of the data for entering odd types of income and expenses. (PS - When you ask the family question you should ask if the filer has CHILDREN, not kids unless you know they have a goat farm.)
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is great It was quick and pretty painless. I used it for years except last year..Its a little more expensive than some.
Date published: 2023-04-16
Rated 4 out of 5 by from Quick and fairly easy! Needs some improvement concerning agricultural ventures and entities.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1933
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax says they have a free version... I searched everywhere to get the free version to file my taxes this year. It didn't seem to exist. I also ran into a snag while trying to file. Last year I had no issue getting ahold of a rep to help me out. Again, couldn't seem to get help. Navigating sucks this year and getting help is impossible. Ended up google searching for an hour to find a solution. Probably going a different route next year to file my taxes. It felt like a nightmare this year.
Date published: 2023-04-16
Rated 5 out of 5 by from it was good I dont like to taxes... :(............................................................
Date published: 2023-04-16
Rated 4 out of 5 by from PAYMENT I really wish I could only pay the $60 to file instead of having to pay $120 because I make little with a side job for supplemental income. Seems like I'm being penalized without getting anything extra in return.
Date published: 2023-04-16
Rated 5 out of 5 by from TUrbo Tax is Awesome Really simple and easy to use! I use Turbo Tax every year for accurate and safe filing
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax It was easy and user friendly. It was very thorough
Date published: 2023-04-16
Rated 5 out of 5 by from So much Easier than a Tax Professional... Ive gone to a tax professional all my life. I've been so scared of the IRS, of owing taxes, of messing something up, that I never tried myself to file my own taxes. $500 each year, year after year, for only 2 hours of a tax professional's time... and then I get audited and the tax professional was nowhere to be found. After that experience I realized that the taxes are only as good as who is willing to back it up. So the next year after being audited, and getting no help from my tax professional, I could not justify another $500 for two hours of time. I had to try it myself. Just once. Enter TurboTax... and when they say 'turbo', they do mean 'fast'. The SW walked me through everything and asked MORE questions than my previous tax rep did. I felt MORE confident that my taxes were done right, as a result. Great work , TurboTax. Great work indeed!
Date published: 2023-04-16
Rated 4 out of 5 by from Pricing keeps increasing every year It's an easy system but the price keeps increasing.
Date published: 2023-04-16
Rated 5 out of 5 by from My Turbo Tax 2023 Turbo Tax is overall excellent eventhough there is some difficulty in assembling some of the data for entering odd types of income and expenses. (PS - When you ask the family question you should ask if the filer has CHILDREN, not kids unless you know they have a goat farm.)
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is great It was quick and pretty painless. I used it for years except last year..Its a little more expensive than some.
Date published: 2023-04-16
Rated 4 out of 5 by from Quick and fairly easy! Needs some improvement concerning agricultural ventures and entities.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1933