TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
shecar777 from
Easy to use!
I have been using Turbotax for a few years and always found this software easy to use. This year I was very unhappy with the fact that I needed to pay an additional $45+ tax to calculate my state tax which was always provided.
Date published: 2023-04-17
Rated 3 out of 5 by
Shouldaskippedthesurvey from
Need a way to stay logged in
I have to log in every time I have to check something. It resets when I click out. Just put a time threshold so we aren't constantly having to log back in. Even one minute would be great. Most banking apps use a timeout feature.
Date published: 2023-04-17
Rated 5 out of 5 by
SeanS1234 from
TurboTax saved me a ton of time!
TurboTax's guided approach to filling common items is great. It also does a great job scanning PDFs to fill out my data.
Date published: 2023-04-17
Rated 5 out of 5 by
Docs lawn from
Turbo Tax is the best!!!
The process of filing was very quick and simple to use.
Date published: 2023-04-17
Rated 5 out of 5 by
TMDockery from
Easy
Turbo Tax was easy and affordable. Would recommend!
Date published: 2023-04-17
Rated 3 out of 5 by
Meh1313 from
I wish it would be friendlier
I've used TurboTax for years, and overall I'll use it again. However, please fix: (1) when you say return to where I left off, please return to where I left off and not back to the beginning, (2) When determining whether I take the standard deduction, ask a few preliminary questions first. It is very frustrating to input significant information only to be told what I assumed at the beginning that the standard deduction was better, (3) upon review the check took me to what I think was a W2 without explaining where it was in my tax return; I had to piece it together, (4) why does TT ask me every year how much I contributed and withdrew from 529 accounts? Please remember this information!
Date published: 2023-04-17
Rated 2 out of 5 by
KyleSarn from
TurboTax isnt clear on much
TurboTax was not clear on how much I would end up paying for their services seeing how it starts with "file for free" and I ended up paying $217 in fees at the end. Just don't expect to actually paying nothing or little to nothing.
Date published: 2023-04-17
Rated 1 out of 5 by
R0b0t from
Total garbage
TurboTax keeps adding fees and other nonsense. Why do we need to use a third party to process our return?
Date published: 2023-04-17
Rated 1 out of 5 by
SGM99 from
This year's TurboTax stinks!
I was not led to the forms I needed. In fact TurboTax did not even identify the requirement to include income from Social Security! I have always used TurboTax in prior years and been happy with it. this years experience makes me consider if I should consider a different method for next year. Additionally when I logged on I was never given the opportunity to put in the license I bought so I have now paid for this version twice! Not a good experience in any way.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Intuit nails it
Just perfect; if Intuit could bottle their product and teach others they would eliminate all competition
All TurboTax® Offerings Reviews - Page 1931
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
shecar777 from
Easy to use!
I have been using Turbotax for a few years and always found this software easy to use. This year I was very unhappy with the fact that I needed to pay an additional $45+ tax to calculate my state tax which was always provided.
Date published: 2023-04-17
Rated 3 out of 5 by
Shouldaskippedthesurvey from
Need a way to stay logged in
I have to log in every time I have to check something. It resets when I click out. Just put a time threshold so we aren't constantly having to log back in. Even one minute would be great. Most banking apps use a timeout feature.
Date published: 2023-04-17
Rated 5 out of 5 by
SeanS1234 from
TurboTax saved me a ton of time!
TurboTax's guided approach to filling common items is great. It also does a great job scanning PDFs to fill out my data.
Date published: 2023-04-17
Rated 5 out of 5 by
Docs lawn from
Turbo Tax is the best!!!
The process of filing was very quick and simple to use.
Date published: 2023-04-17
Rated 5 out of 5 by
TMDockery from
Easy
Turbo Tax was easy and affordable. Would recommend!
Date published: 2023-04-17
Rated 3 out of 5 by
Meh1313 from
I wish it would be friendlier
I've used TurboTax for years, and overall I'll use it again. However, please fix: (1) when you say return to where I left off, please return to where I left off and not back to the beginning, (2) When determining whether I take the standard deduction, ask a few preliminary questions first. It is very frustrating to input significant information only to be told what I assumed at the beginning that the standard deduction was better, (3) upon review the check took me to what I think was a W2 without explaining where it was in my tax return; I had to piece it together, (4) why does TT ask me every year how much I contributed and withdrew from 529 accounts? Please remember this information!
Date published: 2023-04-17
Rated 2 out of 5 by
KyleSarn from
TurboTax isnt clear on much
TurboTax was not clear on how much I would end up paying for their services seeing how it starts with "file for free" and I ended up paying $217 in fees at the end. Just don't expect to actually paying nothing or little to nothing.
Date published: 2023-04-17
Rated 1 out of 5 by
R0b0t from
Total garbage
TurboTax keeps adding fees and other nonsense. Why do we need to use a third party to process our return?
Date published: 2023-04-17
Rated 1 out of 5 by
SGM99 from
This year's TurboTax stinks!
I was not led to the forms I needed. In fact TurboTax did not even identify the requirement to include income from Social Security! I have always used TurboTax in prior years and been happy with it. this years experience makes me consider if I should consider a different method for next year. Additionally when I logged on I was never given the opportunity to put in the license I bought so I have now paid for this version twice! Not a good experience in any way.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Intuit nails it
Just perfect; if Intuit could bottle their product and teach others they would eliminate all competition
All TurboTax® Offerings Reviews - Page 1931
Date published: 2023-04-17