TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Their Desktop App is a Nightmare If you're just doing a very simple tax return then TurboTax is great. But through the process of trying to amend my taxes I realized how poorly setup everything really is. They forced my to download the 2019 version of their horrible application to do the amendment, and it was all such a pain. On top of that it always gave me options to print out a copy of my amended return, but apparently its too difficult to just have a "save as PDF" button so I can have it virtually. Really just such unneeded pain, if you're going to make us use your app then make the app intuitive in at least the slightest way. Poor job.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Services was great! It was a good experience using Turbo Tax Expert who was knowledge about allowable deductions and tax preparation procedures.
Date published: 2021-05-04
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Turbo Tax is a very powerful tool for me. Being able to import data directly from FIDELITY simplified everything. Well done!
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is easy to use. Everything is in detail, they walk you thru step by step. And if you're unsure, there is always someone to help you.
Date published: 2021-05-04
Rated 5 out of 5 by from Stacey Stacey will be the reason I use turbotax expert from now on. I have always used turbo tax but never used a expert before. This year I did and because of Stacey I will do it again!
Date published: 2021-05-04
Rated 1 out of 5 by from Horrible Experience The e-file did not transmit which caused my return to be late. Now I owe a fine. I file 2 months before due.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Premier Excellent -- used for decades -- Excellent and reasonably short time to complete
Date published: 2021-05-04
Rated 5 out of 5 by from easy to use easy to use and reviews information as you go. Retains information for next year's returns.
Date published: 2021-05-04
Rated 4 out of 5 by from Turbo tax was vey helpful with needed information I git the help i needed when i needed it. Turbo tax was always available to help in person through video or sharing screen. Great job.
Date published: 2021-05-04
Rated 5 out of 5 by from Good job It did what I needed. Had explanations if needed. No filler just down to business like me. So good job.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1904
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Their Desktop App is a Nightmare If you're just doing a very simple tax return then TurboTax is great. But through the process of trying to amend my taxes I realized how poorly setup everything really is. They forced my to download the 2019 version of their horrible application to do the amendment, and it was all such a pain. On top of that it always gave me options to print out a copy of my amended return, but apparently its too difficult to just have a "save as PDF" button so I can have it virtually. Really just such unneeded pain, if you're going to make us use your app then make the app intuitive in at least the slightest way. Poor job.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Services was great! It was a good experience using Turbo Tax Expert who was knowledge about allowable deductions and tax preparation procedures.
Date published: 2021-05-04
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Turbo Tax is a very powerful tool for me. Being able to import data directly from FIDELITY simplified everything. Well done!
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is easy to use. Everything is in detail, they walk you thru step by step. And if you're unsure, there is always someone to help you.
Date published: 2021-05-04
Rated 5 out of 5 by from Stacey Stacey will be the reason I use turbotax expert from now on. I have always used turbo tax but never used a expert before. This year I did and because of Stacey I will do it again!
Date published: 2021-05-04
Rated 1 out of 5 by from Horrible Experience The e-file did not transmit which caused my return to be late. Now I owe a fine. I file 2 months before due.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax Premier Excellent -- used for decades -- Excellent and reasonably short time to complete
Date published: 2021-05-04
Rated 5 out of 5 by from easy to use easy to use and reviews information as you go. Retains information for next year's returns.
Date published: 2021-05-04
Rated 4 out of 5 by from Turbo tax was vey helpful with needed information I git the help i needed when i needed it. Turbo tax was always available to help in person through video or sharing screen. Great job.
Date published: 2021-05-04
Rated 5 out of 5 by from Good job It did what I needed. Had explanations if needed. No filler just down to business like me. So good job.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1904