TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurboTax is very good, BUT I wanted to review some of the individual FORMS, like 1040-SR but there was no "JUMP TO" button on such an important form. I had to call in and wait about 30 minutes on the phone (it was TAX day so the wait was not too bad). I had to go to TOOL BOX, TOOLS then click on view, then to 1040.....what a pain. NEEDS A FIX
Date published: 2023-04-17
Rated 3 out of 5 by from Not the same I use to be able to see my last years Turbo Tax forms. Now they are not showing up
Date published: 2023-04-17
Rated 5 out of 5 by from great fast and painless would recommend it to anyone doing taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is an awesome software Filing my taxes was fun and easy with Turbo Tax. I recommend it to my friends
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Really easy to use. I had a great experience. I feel confident about my taxes.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax 2022 has bugs that they don't fix There are bugs that don't get fixed even though the are discussed in chat rooms. There is no easy way to contact Intuit for assistance for the bugs in the program.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy Student filing taxes for the second time. Makes it really easy
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax gets worse every year Frustrating to use and gets a little worse every year as they dumb it down more and more. This will be my last year after over a decade of being a customer. User Interface has issues; forces you to follow along through entire sections that aren't relevant. Maybe ok for the first pass if you have everything, but when I need to add/update something its a huge pain and annoying. The payment screen has major issues, don't try to update you address (even if its missing the second line like mine was), the screen gets stuck in a cycle rejecting your credit card number. I had to exit page, restart the entire section and retype all my contact and payment information.
Date published: 2023-04-17
Rated 5 out of 5 by from Great for 1099 This was my first year filing a 1099 instead of a W-2. I was worried that I wouldn't be able to do my 1099 return very easily on TurboTax, but I was wrong! It's still a simple process. There are a few more steps obviously, with adding expenses and such, but it was still quite seamless! I'll be using TurboTax again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Turbotax Easy to use and explanations were to easy to understand.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1899
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is very good, BUT I wanted to review some of the individual FORMS, like 1040-SR but there was no "JUMP TO" button on such an important form. I had to call in and wait about 30 minutes on the phone (it was TAX day so the wait was not too bad). I had to go to TOOL BOX, TOOLS then click on view, then to 1040.....what a pain. NEEDS A FIX
Date published: 2023-04-17
Rated 3 out of 5 by from Not the same I use to be able to see my last years Turbo Tax forms. Now they are not showing up
Date published: 2023-04-17
Rated 5 out of 5 by from great fast and painless would recommend it to anyone doing taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is an awesome software Filing my taxes was fun and easy with Turbo Tax. I recommend it to my friends
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Really easy to use. I had a great experience. I feel confident about my taxes.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax 2022 has bugs that they don't fix There are bugs that don't get fixed even though the are discussed in chat rooms. There is no easy way to contact Intuit for assistance for the bugs in the program.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy Student filing taxes for the second time. Makes it really easy
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax gets worse every year Frustrating to use and gets a little worse every year as they dumb it down more and more. This will be my last year after over a decade of being a customer. User Interface has issues; forces you to follow along through entire sections that aren't relevant. Maybe ok for the first pass if you have everything, but when I need to add/update something its a huge pain and annoying. The payment screen has major issues, don't try to update you address (even if its missing the second line like mine was), the screen gets stuck in a cycle rejecting your credit card number. I had to exit page, restart the entire section and retype all my contact and payment information.
Date published: 2023-04-17
Rated 5 out of 5 by from Great for 1099 This was my first year filing a 1099 instead of a W-2. I was worried that I wouldn't be able to do my 1099 return very easily on TurboTax, but I was wrong! It's still a simple process. There are a few more steps obviously, with adding expenses and such, but it was still quite seamless! I'll be using TurboTax again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Turbotax Easy to use and explanations were to easy to understand.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1899