TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is the way to go!! I have been using Turbo tax for years, it is very easy to use and follow. I would highly recommend Turbo tax to everyone I know.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax Cost Why do TurboTax charge in my case an additional 45% to file State tax forms? There is little to no cost to TurboTax to transmit the data to the state. Although I have used TT for years now I will look at other options next year and advise others to do the same.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy but Fee is Inconsistent The experience is always simple enough, however, we used this service for my partner who was charged $59 and I was charge $119 for the same filing. Still can't figure that out.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy and right to it been using turbo tax for years and has been saving me time and hassles
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Business Works Great I use the program to calculate taxes for a real estate rental business. Works extremely well. Start to finish in several hours.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent top notch.. great servicer.. will use again.. aces
Date published: 2023-04-17
Rated 1 out of 5 by from Your animations are brain dead Your animations were obnoxious and I'm using free form filler next year even if it takes a day just so I don't have to see them. Also tabbing between form fields didn't work. I don't know what you did, input html fields work by default. You had to put in effort to screw that up.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Filing taxes is intimidating, so I put it off till the last week of filing. I was stressing for nothing.
Date published: 2023-04-17
Rated 5 out of 5 by from Live Assist for the WIN Tax Expert Jillian was absolutely wonderful. Walked me through something that I had been struggling with for a long time in a matter of minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and user friendly so highly recommend it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is the way to go!! I have been using Turbo tax for years, it is very easy to use and follow. I would highly recommend Turbo tax to everyone I know.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax Cost Why do TurboTax charge in my case an additional 45% to file State tax forms? There is little to no cost to TurboTax to transmit the data to the state. Although I have used TT for years now I will look at other options next year and advise others to do the same.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy but Fee is Inconsistent The experience is always simple enough, however, we used this service for my partner who was charged $59 and I was charge $119 for the same filing. Still can't figure that out.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy and right to it been using turbo tax for years and has been saving me time and hassles
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Business Works Great I use the program to calculate taxes for a real estate rental business. Works extremely well. Start to finish in several hours.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent top notch.. great servicer.. will use again.. aces
Date published: 2023-04-17
Rated 1 out of 5 by from Your animations are brain dead Your animations were obnoxious and I'm using free form filler next year even if it takes a day just so I don't have to see them. Also tabbing between form fields didn't work. I don't know what you did, input html fields work by default. You had to put in effort to screw that up.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is User Friendly Filing taxes is intimidating, so I put it off till the last week of filing. I was stressing for nothing.
Date published: 2023-04-17
Rated 5 out of 5 by from Live Assist for the WIN Tax Expert Jillian was absolutely wonderful. Walked me through something that I had been struggling with for a long time in a matter of minutes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and user friendly so highly recommend it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1840