TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Terrible and over priced You guys charge way more than you should for such a simple process
Date published: 2023-04-17
Rated 2 out of 5 by from Overpriced with hidden fees For having to fill out and do everything myself it should be much cheaper. Thinking it is time to get a real accountant as they would cost less money and save me a ton of time. This product used to be much better but has gone downhill the last few years.
Date published: 2023-04-17
Rated 5 out of 5 by from I'm a first timer and this was awesome. Great tool to use, i went through my adp app that took me directly to the tools, the experience was great.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is way too expensive! I basically lost my entire Fed refund! This use to be free and/or inexpensive.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Improved since last time I used many years ago! Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from easy very easy to navigate this site, I would use turbo tax for all of my non complicated tax services
Date published: 2023-04-17
Rated 2 out of 5 by from Very furstrated this year after great years past I have used turbo tax for 20 years. Always a five star- only 2 this time. The explanation on a simple s-corporate K-! entries took me round and round for hours. No matter what I did nothing changed. I tried IRS instructions, online help, but it never let you override or tell you how to fix-- very general terms on the new QBIA and 199 A info section. Turbo tax has not thought this out well after the 2018-2019 tax code redo. I will move nex year
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy Filed on the last day and it only took me 20 minutes
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is user-friendly!!! I will continue to use TurboTax because it is so user-friendly, especially for someone whose financial literacy is a work-in-progress.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to Use and Saves You Money!!! So easy to use and saves you lots of money. The software is intuitive and guides you step by step through the process. Easy to E-File as well.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1834
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible and over priced You guys charge way more than you should for such a simple process
Date published: 2023-04-17
Rated 2 out of 5 by from Overpriced with hidden fees For having to fill out and do everything myself it should be much cheaper. Thinking it is time to get a real accountant as they would cost less money and save me a ton of time. This product used to be much better but has gone downhill the last few years.
Date published: 2023-04-17
Rated 5 out of 5 by from I'm a first timer and this was awesome. Great tool to use, i went through my adp app that took me directly to the tools, the experience was great.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is way too expensive! I basically lost my entire Fed refund! This use to be free and/or inexpensive.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Improved since last time I used many years ago! Thank you
Date published: 2023-04-17
Rated 5 out of 5 by from easy very easy to navigate this site, I would use turbo tax for all of my non complicated tax services
Date published: 2023-04-17
Rated 2 out of 5 by from Very furstrated this year after great years past I have used turbo tax for 20 years. Always a five star- only 2 this time. The explanation on a simple s-corporate K-! entries took me round and round for hours. No matter what I did nothing changed. I tried IRS instructions, online help, but it never let you override or tell you how to fix-- very general terms on the new QBIA and 199 A info section. Turbo tax has not thought this out well after the 2018-2019 tax code redo. I will move nex year
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy Filed on the last day and it only took me 20 minutes
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is user-friendly!!! I will continue to use TurboTax because it is so user-friendly, especially for someone whose financial literacy is a work-in-progress.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to Use and Saves You Money!!! So easy to use and saves you lots of money. The software is intuitive and guides you step by step through the process. Easy to E-File as well.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1834