TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Satisfied customer Great job keep up the good work ! And yes I will be using you again next tax season .
Date published: 2021-05-22
Rated 5 out of 5 by from Very easy filing! Filing with turbotax was easy and simple, I would refer my friends to file with them .
Date published: 2021-05-22
Rated 4 out of 5 by from Nickles and Dimes It seems that over the years the cost of filing through turbotax has increased considerably. When did the filing fee become a percentage of the tax that was due? This seems to fall in the area of hidden fees. The user friendliness of the programming only goes so far. Next year I may check out HR Block's offerings.
Date published: 2021-05-22
Rated 5 out of 5 by from TurboTax Rocks! Very helpful, easy-to-follow, and stress free way to file taxes! Highly recommend!
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax Very easy to use. Answered all questions along the way.
Date published: 2021-05-22
Rated 5 out of 5 by from Great Program The product is well designed and easy to use. The frequent checks built into the program are helpful and will catch unintended errors. Keep up the 5-star work. (Actually, I would give it 10 stars but the rating doesn't go that high.)
Date published: 2021-05-22
Rated 3 out of 5 by from Federal went good; NonResident CA taxes were bad Fed return went good. Did multiple non-resident state tax forms also (3 of them), California NR tax returns have tons of errors from the program entering the wrong numbers. State returns also are lacking as you have to self enter information that should transfer. States were overpriced and probably would have been easier had I just done states via paper forms.
Date published: 2021-05-21
Rated 5 out of 5 by from Is worth it. It is very easy to use if one is computer literate. I like the way it saves the information from one year to another.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax is Awesome! The live expert was extremely knowledgeable. He was friendly and had a great sense of humor. He went page by page to review all of my information. He double checked my numbers and walked me through the e-file process.
Date published: 2021-05-21
Rated 5 out of 5 by from Free Version Worked This Time! I used to always have to pay to file... not sure what changed but pleasantly surprised that it didn't cost me anything this year! I still feel confident that everything was done correctly despite there being no cost.
Date published: 2021-05-21
All TurboTax® Offerings Reviews - Page 183
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Satisfied customer Great job keep up the good work ! And yes I will be using you again next tax season .
Date published: 2021-05-22
Rated 5 out of 5 by from Very easy filing! Filing with turbotax was easy and simple, I would refer my friends to file with them .
Date published: 2021-05-22
Rated 4 out of 5 by from Nickles and Dimes It seems that over the years the cost of filing through turbotax has increased considerably. When did the filing fee become a percentage of the tax that was due? This seems to fall in the area of hidden fees. The user friendliness of the programming only goes so far. Next year I may check out HR Block's offerings.
Date published: 2021-05-22
Rated 5 out of 5 by from TurboTax Rocks! Very helpful, easy-to-follow, and stress free way to file taxes! Highly recommend!
Date published: 2021-05-22
Rated 5 out of 5 by from Turbo Tax Very easy to use. Answered all questions along the way.
Date published: 2021-05-22
Rated 5 out of 5 by from Great Program The product is well designed and easy to use. The frequent checks built into the program are helpful and will catch unintended errors. Keep up the 5-star work. (Actually, I would give it 10 stars but the rating doesn't go that high.)
Date published: 2021-05-22
Rated 3 out of 5 by from Federal went good; NonResident CA taxes were bad Fed return went good. Did multiple non-resident state tax forms also (3 of them), California NR tax returns have tons of errors from the program entering the wrong numbers. State returns also are lacking as you have to self enter information that should transfer. States were overpriced and probably would have been easier had I just done states via paper forms.
Date published: 2021-05-21
Rated 5 out of 5 by from Is worth it. It is very easy to use if one is computer literate. I like the way it saves the information from one year to another.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax is Awesome! The live expert was extremely knowledgeable. He was friendly and had a great sense of humor. He went page by page to review all of my information. He double checked my numbers and walked me through the e-file process.
Date published: 2021-05-21
Rated 5 out of 5 by from Free Version Worked This Time! I used to always have to pay to file... not sure what changed but pleasantly surprised that it didn't cost me anything this year! I still feel confident that everything was done correctly despite there being no cost.
Date published: 2021-05-21
All TurboTax® Offerings Reviews - Page 183