TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Camren122095 from
Fast Convenient Service
The service has step by step instructions, that are ease to follow, fast and convenient
Date published: 2023-04-17
Rated 3 out of 5 by
emilee1234 from
Pricing is too much, great customer service
Turbotax has gotten expensive. I remember when it was free to use and file. I do enjoy how it offers a way to input my account information for it to automatically input all the details of my account. I really struggle with doing my taxes, because I get afraid of messing something up. This time I had the pleasure of speaking with Dawn W. for help and let me just say you guys are BEYOND LUCKY to have someone like her! She is more than patient, sweet, kind, and a great person. She really turned my attitude around and has given me the most confidence in filing my taxes this year. If I could get her every year I will be back!
Date published: 2023-04-17
Rated 2 out of 5 by
Nosmile from
Go to an accountant.
Turbo Tax used to be free but no more. I had no option for not to pay. My refund said 1000.00 but I paid 1000.00. Search questions didn't answer fully. I'm not a fan of turbo tax this year. Not at all.
Date published: 2023-04-17
Rated 5 out of 5 by
AlbertoF from
turboTax the easiest way to fill the Taxes
Easy to fill up the taxes, especially if done every year, and your info need to be updated.
Date published: 2023-04-17
Rated 4 out of 5 by
Goey B from
Easy to follow directions!
It was a little difficult to go back to pages that i already filled out.
Date published: 2023-04-17
Rated 5 out of 5 by
JETRTP from
Turbo Tax Great Service
Turbo Tax Great Service and have been using for several years!
Date published: 2023-04-17
Rated 5 out of 5 by
Rebecca357 from
TurboTax is Great!!
TurboTax is user friendly and easy to maneuver! I appreciate the services and the work they do to get me my maximum benefits!
Date published: 2023-04-17
Rated 1 out of 5 by
null from
Got double charged
Got double charged, I had already paid but got charged twice. Tried calling customer service and could not get to an actual person to work this out. Garbage software.
Date published: 2023-04-17
Rated 3 out of 5 by
axyd from
Turbotax is efficient but expensive.
Turbotax is largely easy to use and offers a streamlined platform but then they make you feel terrible when you put in all the work and then they ask you pay.
Date published: 2023-04-17
Rated 5 out of 5 by
Slydog92 from
Fast and pretty easy!
Love the simplicity and convenience of the application
All TurboTax® Offerings Reviews - Page 1807
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Camren122095 from
Fast Convenient Service
The service has step by step instructions, that are ease to follow, fast and convenient
Date published: 2023-04-17
Rated 3 out of 5 by
emilee1234 from
Pricing is too much, great customer service
Turbotax has gotten expensive. I remember when it was free to use and file. I do enjoy how it offers a way to input my account information for it to automatically input all the details of my account. I really struggle with doing my taxes, because I get afraid of messing something up. This time I had the pleasure of speaking with Dawn W. for help and let me just say you guys are BEYOND LUCKY to have someone like her! She is more than patient, sweet, kind, and a great person. She really turned my attitude around and has given me the most confidence in filing my taxes this year. If I could get her every year I will be back!
Date published: 2023-04-17
Rated 2 out of 5 by
Nosmile from
Go to an accountant.
Turbo Tax used to be free but no more. I had no option for not to pay. My refund said 1000.00 but I paid 1000.00. Search questions didn't answer fully. I'm not a fan of turbo tax this year. Not at all.
Date published: 2023-04-17
Rated 5 out of 5 by
AlbertoF from
turboTax the easiest way to fill the Taxes
Easy to fill up the taxes, especially if done every year, and your info need to be updated.
Date published: 2023-04-17
Rated 4 out of 5 by
Goey B from
Easy to follow directions!
It was a little difficult to go back to pages that i already filled out.
Date published: 2023-04-17
Rated 5 out of 5 by
JETRTP from
Turbo Tax Great Service
Turbo Tax Great Service and have been using for several years!
Date published: 2023-04-17
Rated 5 out of 5 by
Rebecca357 from
TurboTax is Great!!
TurboTax is user friendly and easy to maneuver! I appreciate the services and the work they do to get me my maximum benefits!
Date published: 2023-04-17
Rated 1 out of 5 by
null from
Got double charged
Got double charged, I had already paid but got charged twice. Tried calling customer service and could not get to an actual person to work this out. Garbage software.
Date published: 2023-04-17
Rated 3 out of 5 by
axyd from
Turbotax is efficient but expensive.
Turbotax is largely easy to use and offers a streamlined platform but then they make you feel terrible when you put in all the work and then they ask you pay.
Date published: 2023-04-17
Rated 5 out of 5 by
Slydog92 from
Fast and pretty easy!
Love the simplicity and convenience of the application
All TurboTax® Offerings Reviews - Page 1807
Date published: 2023-04-17