TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy taxes so easy to do the taxes every year its all in there
Date published: 2023-04-17
Rated 5 out of 5 by from quick & easy Supper easy. Just enter the information requested and then click "Next." It is that simple.
Date published: 2023-04-17
Rated 1 out of 5 by from Bait and Switch! Completed my taxes using TT Deluxe, but was forced to upgrade to Premium just before filing and after the reviews without any clear explanation. This will be the last year I use this service.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Customer Service!! I've been filing with TurboTax for the past few years. Everything is pretty straightforward and filing is very easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast Convenient Service The service has step by step instructions, that are ease to follow, fast and convenient
Date published: 2023-04-17
Rated 3 out of 5 by from Pricing is too much, great customer service Turbotax has gotten expensive. I remember when it was free to use and file. I do enjoy how it offers a way to input my account information for it to automatically input all the details of my account. I really struggle with doing my taxes, because I get afraid of messing something up. This time I had the pleasure of speaking with Dawn W. for help and let me just say you guys are BEYOND LUCKY to have someone like her! She is more than patient, sweet, kind, and a great person. She really turned my attitude around and has given me the most confidence in filing my taxes this year. If I could get her every year I will be back!
Date published: 2023-04-17
Rated 2 out of 5 by from Go to an accountant. Turbo Tax used to be free but no more. I had no option for not to pay. My refund said 1000.00 but I paid 1000.00. Search questions didn't answer fully. I'm not a fan of turbo tax this year. Not at all.
Date published: 2023-04-17
Rated 5 out of 5 by from turboTax the easiest way to fill the Taxes Easy to fill up the taxes, especially if done every year, and your info need to be updated.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to follow directions! It was a little difficult to go back to pages that i already filled out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Great Service Turbo Tax Great Service and have been using for several years!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1802
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy taxes so easy to do the taxes every year its all in there
Date published: 2023-04-17
Rated 5 out of 5 by from quick & easy Supper easy. Just enter the information requested and then click "Next." It is that simple.
Date published: 2023-04-17
Rated 1 out of 5 by from Bait and Switch! Completed my taxes using TT Deluxe, but was forced to upgrade to Premium just before filing and after the reviews without any clear explanation. This will be the last year I use this service.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Customer Service!! I've been filing with TurboTax for the past few years. Everything is pretty straightforward and filing is very easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast Convenient Service The service has step by step instructions, that are ease to follow, fast and convenient
Date published: 2023-04-17
Rated 3 out of 5 by from Pricing is too much, great customer service Turbotax has gotten expensive. I remember when it was free to use and file. I do enjoy how it offers a way to input my account information for it to automatically input all the details of my account. I really struggle with doing my taxes, because I get afraid of messing something up. This time I had the pleasure of speaking with Dawn W. for help and let me just say you guys are BEYOND LUCKY to have someone like her! She is more than patient, sweet, kind, and a great person. She really turned my attitude around and has given me the most confidence in filing my taxes this year. If I could get her every year I will be back!
Date published: 2023-04-17
Rated 2 out of 5 by from Go to an accountant. Turbo Tax used to be free but no more. I had no option for not to pay. My refund said 1000.00 but I paid 1000.00. Search questions didn't answer fully. I'm not a fan of turbo tax this year. Not at all.
Date published: 2023-04-17
Rated 5 out of 5 by from turboTax the easiest way to fill the Taxes Easy to fill up the taxes, especially if done every year, and your info need to be updated.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to follow directions! It was a little difficult to go back to pages that i already filled out.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Great Service Turbo Tax Great Service and have been using for several years!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1802