TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Easy to work with Easy to work with, all my questions were answered as well
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Great Everything worked great as it does every year plus gets better every year..
Date published: 2021-05-06
Rated 5 out of 5 by from Love Doing my taxes from my couch I've always had my taxes done by someone else. This is the second year in a row I have used Turbo Tax. I highly recommend it!
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent as always 'Been using TTax now for many years. Still super happy Very easy to follow and use, written in plain english, cant beat the price
Date published: 2021-05-06
Rated 5 out of 5 by from I love TurboTax Live Premier! I had some uncommon situations last year and I was a little hesitant to prepare my returns without some oversight. It was awesome to be able to receive a call and have a conversation to get ALL of my questions answered. I will most likely use this option going forward.
Date published: 2021-05-06
Rated 3 out of 5 by from Too many ads It's pretty good but it's annoying to have to click past the ads to upgrade all the time, especially when I want to go back and check something.
Date published: 2021-05-06
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Tax Software The sequence of pages and guides are helpful. Difficult return this year handled by TurboTax - MUCH less expensive than H&R!.
Date published: 2021-05-06
Rated 5 out of 5 by from As Easy as they claimed it would be The only easier way of doing my taxes is CPA; I can't afford that though.
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS GREAT It was great! Kathi was very nice to talk to. thank you!
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1789
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to work with Easy to work with, all my questions were answered as well
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax Great Everything worked great as it does every year plus gets better every year..
Date published: 2021-05-06
Rated 5 out of 5 by from Love Doing my taxes from my couch I've always had my taxes done by someone else. This is the second year in a row I have used Turbo Tax. I highly recommend it!
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent as always 'Been using TTax now for many years. Still super happy Very easy to follow and use, written in plain english, cant beat the price
Date published: 2021-05-06
Rated 5 out of 5 by from I love TurboTax Live Premier! I had some uncommon situations last year and I was a little hesitant to prepare my returns without some oversight. It was awesome to be able to receive a call and have a conversation to get ALL of my questions answered. I will most likely use this option going forward.
Date published: 2021-05-06
Rated 3 out of 5 by from Too many ads It's pretty good but it's annoying to have to click past the ads to upgrade all the time, especially when I want to go back and check something.
Date published: 2021-05-06
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Tax Software The sequence of pages and guides are helpful. Difficult return this year handled by TurboTax - MUCH less expensive than H&R!.
Date published: 2021-05-06
Rated 5 out of 5 by from As Easy as they claimed it would be The only easier way of doing my taxes is CPA; I can't afford that though.
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS GREAT It was great! Kathi was very nice to talk to. thank you!
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1789