TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by lissut from TurboTax Disappointment I have used TurboTax in past years with no issues. This year using TurboTax was a nightmare. I could not log in and when I did there was constant buffering by the site. Nothing would open. I had to shut off and restart my computer because TurboTax site was frozen. I needed multiple attempts to finally get in. Frustrating uggh!!
Date published: 2023-04-18
Rated 5 out of 5 by Mark X from I've used Turbo Tax for over 20 years I keep coming back. Wish they wouldn't try to constantly upsell me but I'm wise enough to click "No thanks"
Date published: 2023-04-18
Rated 5 out of 5 by ERONALD from EXCELLANCE VERY HELPFUL I WOULD DEFINTELY REFER MY FAMILE AND FRIENDS
Date published: 2023-04-18
Rated 5 out of 5 by Mikeolga from Turbo tax Great job with the questions good job in getting g it done in a good time
Date published: 2023-04-18
Rated 2 out of 5 by ForrestRog from Had trouble with App and desktop versions I went to file my taxes well first it failed to catch that i did not upload a 1095-a then when the filing was rejected I clicked the refile on my phone and the website kept taking me in a loop and was not helpful in refiling or where i could add the 1095-a even the video just said to follow instructions on next page but there was non just asking me to click start and put in my license info after which it would just cycle back to the same page again. Finally i was able to get to the side bar after it wasn't working the first few times logging in and navigated myself without instruction to the 1095-a information page and added that all in then clicked the refile button and everything worked after that had to re input my diver license info again tho.
Date published: 2023-04-18
Rated 1 out of 5 by HORRIBLE This year from HORRIBLE THIS YEAR!@ What happened to honoring the veteran. On top of it darn confusing this year.
Date published: 2023-04-18
Rated 5 out of 5 by Jdan79 from Excellent service and support First time user, impressive ease, intuitive use,highly recommend
Date published: 2023-04-18
Rated 2 out of 5 by Ann25368 from Turbo Tax fee is too much Turbo tax is nice but the fee is too much, choose a different provider to do your tax.
Date published: 2023-04-18
Rated 5 out of 5 by Ben and Kel from Great Program We have been using Turbo Tax for 8 years and couldn't be happier.
Date published: 2023-04-18
Rated 2 out of 5 by Sue05 from Costs I clicked on Deluxe when I was completing my taxes. When I got done it was the Premium. We take the standard deductions and do not have any investments or business expenses. Not sure why I was charged the Premium.
All TurboTax® Offerings Reviews - Page 1757
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by lissut from TurboTax Disappointment I have used TurboTax in past years with no issues. This year using TurboTax was a nightmare. I could not log in and when I did there was constant buffering by the site. Nothing would open. I had to shut off and restart my computer because TurboTax site was frozen. I needed multiple attempts to finally get in. Frustrating uggh!!
Date published: 2023-04-18
Rated 5 out of 5 by Mark X from I've used Turbo Tax for over 20 years I keep coming back. Wish they wouldn't try to constantly upsell me but I'm wise enough to click "No thanks"
Date published: 2023-04-18
Rated 5 out of 5 by ERONALD from EXCELLANCE VERY HELPFUL I WOULD DEFINTELY REFER MY FAMILE AND FRIENDS
Date published: 2023-04-18
Rated 5 out of 5 by Mikeolga from Turbo tax Great job with the questions good job in getting g it done in a good time
Date published: 2023-04-18
Rated 2 out of 5 by ForrestRog from Had trouble with App and desktop versions I went to file my taxes well first it failed to catch that i did not upload a 1095-a then when the filing was rejected I clicked the refile on my phone and the website kept taking me in a loop and was not helpful in refiling or where i could add the 1095-a even the video just said to follow instructions on next page but there was non just asking me to click start and put in my license info after which it would just cycle back to the same page again. Finally i was able to get to the side bar after it wasn't working the first few times logging in and navigated myself without instruction to the 1095-a information page and added that all in then clicked the refile button and everything worked after that had to re input my diver license info again tho.
Date published: 2023-04-18
Rated 1 out of 5 by HORRIBLE This year from HORRIBLE THIS YEAR!@ What happened to honoring the veteran. On top of it darn confusing this year.
Date published: 2023-04-18
Rated 5 out of 5 by Jdan79 from Excellent service and support First time user, impressive ease, intuitive use,highly recommend
Date published: 2023-04-18
Rated 2 out of 5 by Ann25368 from Turbo Tax fee is too much Turbo tax is nice but the fee is too much, choose a different provider to do your tax.
Date published: 2023-04-18
Rated 5 out of 5 by Ben and Kel from Great Program We have been using Turbo Tax for 8 years and couldn't be happier.
Date published: 2023-04-18
Rated 2 out of 5 by Sue05 from Costs I clicked on Deluxe when I was completing my taxes. When I got done it was the Premium. We take the standard deductions and do not have any investments or business expenses. Not sure why I was charged the Premium.
All TurboTax® Offerings Reviews - Page 1757
Date published: 2023-04-18