TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax was quick and easy! Lots of double checking and reviewing to help me file easily and confidently!
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use The step by step instructions and the help options make this software so easy to use. I didn't use the expert option but I liked knowing that I would be able to at anytime by simply upgrading.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax premier Simple to use, clear, good help pages, have used for years
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome efficient fast and worth time. TurboTax is awesome efficient fast and worth time.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes it so simple to do taxes. And there's always the ability to ask questions and to check over everything multiple times.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and Easy The step by step instructions were very easy to follow.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is cool GREAT. Its easy, its cool. I love it. I would recomend it to everyone.
Date published: 2023-04-17
Rated 4 out of 5 by from IS A SIMPLE TAX FILLING SOFWARE. i HAVE BEEN USING TURBO TAX FOR MANY YEARS. I USED TO WORK WITH H&R BLOCK. I FIND TURBOTAX TO BE EASY TO WALK THROUGH AND IT GIVES YOU INFORMATION WITH YOU ARE NOT CLEAR ABOOUT SOMETNIG. ONE THING THAT I ALWAYS STROUGLE WITH WHEN I AM FILLING MY TAXES, IS WHEN I HAVE TO ENTER MY HUSBAND ROYALTIES (SMALL AMOUNT) AND THE SYSTEM TAKES THE INFORMATION AS A MISSC AND WANTS ME TO ENTER EXPENES WHEN THERE ARE NO EXPENSES ON ROYALTIES. I WISH THERE WILL BE A SIMPLER WAY TO ENTER THE AMOUNT FOR ROYALTIES WITOUT THE TROUBLE. FOR NEW USERS, I WILL RECOMMNED TO HAVE AN EXPERT, REVIEWING YOUR RETURN BEFORE YOU FILE IT WITH THE IRS. THIS IS RECOMMENDED IF YOU HAVE DIFERENT TYPE OF INCOME AND NEED TO BE SURE THAT YOU ENTER THE INFORMATION CORRECLTY OR TO MAKE SURE THAT YOU ARE NOT MISSING A CREDIT THAT YOU WEREN'T AWARE OF.
Date published: 2023-04-17
Rated 3 out of 5 by from Price w/ RSUs Being Received/Discount Email Broken Hello, I hope all is well. The reason for providing this rating is due to two factors. The price of $119 and $59 (federal and state, respectively) for RSU income being received and no other transactions occurring seems rather steep. Curious if there is a way to implement a different pricing model where only RSUs disbursed with no other transactions present could be in a lower-priced bracket (especially those that are reporting a loss as mine did). Secondly, I had also received an email for 20% off my federal returns (sent to the email address indicated in this review) and upon clicking the discount link, it took me to the payment page where the discount was not applied. I appreciate the convenience and the streamlined nature of this platform, but I may look at other options such as OLT or similar if the pricing continues to trend as it is. Thank you for your time and consideration.
Date published: 2023-04-17
Rated 2 out of 5 by from Duped me into buying up I feel like I was duped into buying a higher bracket than I needed. I tried to go back to the normal/ simple version, but I was stuck with the high costing premium version. I want some of my money back!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was quick and easy! Lots of double checking and reviewing to help me file easily and confidently!
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use The step by step instructions and the help options make this software so easy to use. I didn't use the expert option but I liked knowing that I would be able to at anytime by simply upgrading.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax premier Simple to use, clear, good help pages, have used for years
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome efficient fast and worth time. TurboTax is awesome efficient fast and worth time.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes it so simple to do taxes. And there's always the ability to ask questions and to check over everything multiple times.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and Easy The step by step instructions were very easy to follow.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is cool GREAT. Its easy, its cool. I love it. I would recomend it to everyone.
Date published: 2023-04-17
Rated 4 out of 5 by from IS A SIMPLE TAX FILLING SOFWARE. i HAVE BEEN USING TURBO TAX FOR MANY YEARS. I USED TO WORK WITH H&R BLOCK. I FIND TURBOTAX TO BE EASY TO WALK THROUGH AND IT GIVES YOU INFORMATION WITH YOU ARE NOT CLEAR ABOOUT SOMETNIG. ONE THING THAT I ALWAYS STROUGLE WITH WHEN I AM FILLING MY TAXES, IS WHEN I HAVE TO ENTER MY HUSBAND ROYALTIES (SMALL AMOUNT) AND THE SYSTEM TAKES THE INFORMATION AS A MISSC AND WANTS ME TO ENTER EXPENES WHEN THERE ARE NO EXPENSES ON ROYALTIES. I WISH THERE WILL BE A SIMPLER WAY TO ENTER THE AMOUNT FOR ROYALTIES WITOUT THE TROUBLE. FOR NEW USERS, I WILL RECOMMNED TO HAVE AN EXPERT, REVIEWING YOUR RETURN BEFORE YOU FILE IT WITH THE IRS. THIS IS RECOMMENDED IF YOU HAVE DIFERENT TYPE OF INCOME AND NEED TO BE SURE THAT YOU ENTER THE INFORMATION CORRECLTY OR TO MAKE SURE THAT YOU ARE NOT MISSING A CREDIT THAT YOU WEREN'T AWARE OF.
Date published: 2023-04-17
Rated 3 out of 5 by from Price w/ RSUs Being Received/Discount Email Broken Hello, I hope all is well. The reason for providing this rating is due to two factors. The price of $119 and $59 (federal and state, respectively) for RSU income being received and no other transactions occurring seems rather steep. Curious if there is a way to implement a different pricing model where only RSUs disbursed with no other transactions present could be in a lower-priced bracket (especially those that are reporting a loss as mine did). Secondly, I had also received an email for 20% off my federal returns (sent to the email address indicated in this review) and upon clicking the discount link, it took me to the payment page where the discount was not applied. I appreciate the convenience and the streamlined nature of this platform, but I may look at other options such as OLT or similar if the pricing continues to trend as it is. Thank you for your time and consideration.
Date published: 2023-04-17
Rated 2 out of 5 by from Duped me into buying up I feel like I was duped into buying a higher bracket than I needed. I tried to go back to the normal/ simple version, but I was stuck with the high costing premium version. I want some of my money back!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1757