TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Maximized my return with rebate I wasn't aware of I like the features that find the best possible return, which garnered me an extra $1,700 this year for the 2020 stimulus rebate I didn't know I was qualified for. The screens are easy to advance and contain all tax issues I might need to address. I did not like that they asked me to upgrade to the advice return options several times during my return process. I do like that they offer ability to submit state/school district returns for a fee.
Date published: 2021-05-08
Rated 5 out of 5 by from Very Helpful I just filed my sons final tax return and even though it was painful, turbo tax made it simple enough.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome easy to use - good reporting - easy to file - using every year for many years
Date published: 2021-05-08
Rated 2 out of 5 by from Needs some work Not enough instructions on a section. Unable to find answers to questions. Each year it seems a harder to follow the forms flow. Charging to file state returns after purchasing Turbo Tax, I can understand a fee to file if the free version is used. Overall the quality seems to go down each year.
Date published: 2021-05-08
Rated 5 out of 5 by from It's Turbo Tax. That's all you need to know! Turbo Tax is the best way to do taxes! So easy and the program is super intuitive! I always use Turbo Tax.
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax low cost but not easy for difficult cases It is a simple and cost effective tool. However, it is weak when it comes to complex situations like selling an investment property. Computing accumulated depreciations and carry forward losses is not easy. The help desk was slow and not well informed. So, I went to a local tax preparation service and paid them to provide me guidance.
Date published: 2021-05-08
Rated 4 out of 5 by from walks you through I am wondering why my federal out of state income and losses didn't transfer to my state taxes on its own? I had to go back and look up the information. It loses a star for that.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy and super helpful Super easy to use. Cheaper than my previous experience with a CPA. Dave was excellent and very helpful. Totally recommend.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is easy to use Hello the software is easy to use and I accessed live chat and phone call twice - Arthur and Felicia were very helpful.
Date published: 2021-05-08
Rated 5 out of 5 by from Super easy to use Wow- taxes done in under 30 minutes- automatic downloads from W2 and mortgage. Very easy to use and painless
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Maximized my return with rebate I wasn't aware of I like the features that find the best possible return, which garnered me an extra $1,700 this year for the 2020 stimulus rebate I didn't know I was qualified for. The screens are easy to advance and contain all tax issues I might need to address. I did not like that they asked me to upgrade to the advice return options several times during my return process. I do like that they offer ability to submit state/school district returns for a fee.
Date published: 2021-05-08
Rated 5 out of 5 by from Very Helpful I just filed my sons final tax return and even though it was painful, turbo tax made it simple enough.
Date published: 2021-05-08
Rated 5 out of 5 by from Awesome easy to use - good reporting - easy to file - using every year for many years
Date published: 2021-05-08
Rated 2 out of 5 by from Needs some work Not enough instructions on a section. Unable to find answers to questions. Each year it seems a harder to follow the forms flow. Charging to file state returns after purchasing Turbo Tax, I can understand a fee to file if the free version is used. Overall the quality seems to go down each year.
Date published: 2021-05-08
Rated 5 out of 5 by from It's Turbo Tax. That's all you need to know! Turbo Tax is the best way to do taxes! So easy and the program is super intuitive! I always use Turbo Tax.
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax low cost but not easy for difficult cases It is a simple and cost effective tool. However, it is weak when it comes to complex situations like selling an investment property. Computing accumulated depreciations and carry forward losses is not easy. The help desk was slow and not well informed. So, I went to a local tax preparation service and paid them to provide me guidance.
Date published: 2021-05-08
Rated 4 out of 5 by from walks you through I am wondering why my federal out of state income and losses didn't transfer to my state taxes on its own? I had to go back and look up the information. It loses a star for that.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy and super helpful Super easy to use. Cheaper than my previous experience with a CPA. Dave was excellent and very helpful. Totally recommend.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is easy to use Hello the software is easy to use and I accessed live chat and phone call twice - Arthur and Felicia were very helpful.
Date published: 2021-05-08
Rated 5 out of 5 by from Super easy to use Wow- taxes done in under 30 minutes- automatic downloads from W2 and mortgage. Very easy to use and painless
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1719