TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very Easy to use The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by from it sucks absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Wonderful! I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by from Super Simple-Been a User for Years I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by from I Love Turbo Tax Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
Date published: 2023-04-17
Rated 5 out of 5 by from Good software Easy to use. But need to improve if the items for investment are over 30, tax preparer still can e-fill state tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use for nontax prepares I am glad to be able to do this myself despite paying for the use of the software. It is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is an amazing tool to help people prepare their returns on their own and can have more help when needed. The tools to ask and answer questions using the Tool question box is so helper and incredible.
Date published: 2023-04-17
Rated 3 out of 5 by from fair This is wasting my time. this is wasting my time. this is wasting my time
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax gets the job done. Turbo Tax guided me through the process with ease. I was able to use the live rep when ever I needed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy to use The prompts are very well-worded and easy to understand. The system fills in the return as you answer the questions.
Date published: 2023-04-17
Rated 1 out of 5 by from it sucks absolutely horrible such an obvious cash grab not helpful or streamlined like it thinks it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Wonderful! I had previously used Turbo Tax to prepare our taxes but last year used an accountant. This year I went back to Turbo Tax and am thrilled that I did. With the expert advice of Ross, I was able to complete my taxes by today's deadline with confidence. THANK YOU, Turbo Tax - we'll be back next year!
Date published: 2023-04-17
Rated 5 out of 5 by from Super Simple-Been a User for Years I love that you can import and it saves your progress throughout. I don't like that the cost has increased significantly over the years...it used to really be free to file your Federal Return.
Date published: 2023-04-17
Rated 5 out of 5 by from I Love Turbo Tax Quick and easy to understand questions and answers that guided me through the process of filing my taxes this year!
Date published: 2023-04-17
Rated 5 out of 5 by from Good software Easy to use. But need to improve if the items for investment are over 30, tax preparer still can e-fill state tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use for nontax prepares I am glad to be able to do this myself despite paying for the use of the software. It is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is an amazing tool to help people prepare their returns on their own and can have more help when needed. The tools to ask and answer questions using the Tool question box is so helper and incredible.
Date published: 2023-04-17
Rated 3 out of 5 by from fair This is wasting my time. this is wasting my time. this is wasting my time
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax gets the job done. Turbo Tax guided me through the process with ease. I was able to use the live rep when ever I needed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1719