TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from David He helped me with filing my retirement distribution!!!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax charge me a fee when they should not have I signed up for free TurboTax, and at the end TurboTax made me buy the software by telling me that in order to accurately file my taxes I needed to upgrade to turboTax Live Premium because I sold stocks, bonds, or mutual funds. I never sold any of the sort, and yet it would not let me move on to file my taxes, unless I purchased the upgraded software. After the fact I had a TurboTax representative review my taxes and she confirmed that in fact, I did not sell any of the sort. She said there is no way now that I purchased it to get reimbursed. I am very frustrated and upset about this, as I am on a fixed income and living on Social Security. I thought I was going to save by going through TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Less than 4 hours. This was the best experience I have had will TT since we started using it 8 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Took us 1 hour to do our taxes. The amount required for the review is ridiculous.
Date published: 2023-04-18
Rated 5 out of 5 by from Great program Turbotax is user friendly, pretty explanatory and great suggestions
Date published: 2023-04-18
Rated 5 out of 5 by from Used for 20+ years. So easy to use!!! I love your constant improvements and upgrades. You guys are the best!
Date published: 2023-04-18
Rated 1 out of 5 by from WAITED 4 HOURS TO UPDATE AND FILE I WILL NEVER USE TURBOTAX AGAIN!!!!!! TRYED TO GET QUSTIONS ANSWERED AND THEY WANT TO CHARGE YOU NEVER AGAIN
Date published: 2023-04-18
Rated 5 out of 5 by from Esay to Use I like this product and use it every year. It's easy to use you can go back and review everything. It allows you to make edit whenever you need to do it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so Simple Fast, easy, accurate, and secure, not much else you can ask for.
Date published: 2023-04-18
Rated 4 out of 5 by from grateful to turbotax I couldn't do this without you. I don't remember last year let alone the year before. love the double check and question/answer sections as well. the only way it were easier was if I no longer have to file
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1710
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from David He helped me with filing my retirement distribution!!!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax charge me a fee when they should not have I signed up for free TurboTax, and at the end TurboTax made me buy the software by telling me that in order to accurately file my taxes I needed to upgrade to turboTax Live Premium because I sold stocks, bonds, or mutual funds. I never sold any of the sort, and yet it would not let me move on to file my taxes, unless I purchased the upgraded software. After the fact I had a TurboTax representative review my taxes and she confirmed that in fact, I did not sell any of the sort. She said there is no way now that I purchased it to get reimbursed. I am very frustrated and upset about this, as I am on a fixed income and living on Social Security. I thought I was going to save by going through TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Less than 4 hours. This was the best experience I have had will TT since we started using it 8 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Took us 1 hour to do our taxes. The amount required for the review is ridiculous.
Date published: 2023-04-18
Rated 5 out of 5 by from Great program Turbotax is user friendly, pretty explanatory and great suggestions
Date published: 2023-04-18
Rated 5 out of 5 by from Used for 20+ years. So easy to use!!! I love your constant improvements and upgrades. You guys are the best!
Date published: 2023-04-18
Rated 1 out of 5 by from WAITED 4 HOURS TO UPDATE AND FILE I WILL NEVER USE TURBOTAX AGAIN!!!!!! TRYED TO GET QUSTIONS ANSWERED AND THEY WANT TO CHARGE YOU NEVER AGAIN
Date published: 2023-04-18
Rated 5 out of 5 by from Esay to Use I like this product and use it every year. It's easy to use you can go back and review everything. It allows you to make edit whenever you need to do it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so Simple Fast, easy, accurate, and secure, not much else you can ask for.
Date published: 2023-04-18
Rated 4 out of 5 by from grateful to turbotax I couldn't do this without you. I don't remember last year let alone the year before. love the double check and question/answer sections as well. the only way it were easier was if I no longer have to file
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1710