TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Solid platform - bad transparency Ok so I get charging folks 60 dollars to file their taxes, you have to make money and I certainly won't hold that against you. What I am confused by, is why was I charged 40 dollars just to pay the 60 dollars with my refund? Be more honest with your pricing. People get more irritated by sudden fees than by simply being honest and direct. It's not like we have a choice, it's either TurboTax or going through the IRS and we all know what a joke they are on the best of days. Just be honest.
Date published: 2021-05-10
Rated 5 out of 5 by from turbo tax Very easy to follow, was very thourgh and would use it again next year
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent Easy to use and filing with Turbo Tax; also, check any error if any, good product.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome tax help Turbo tax is so easy and always makes doing taxes stress free
Date published: 2021-05-10
Rated 5 out of 5 by from very good very helpful customer service and electronic file ability
Date published: 2021-05-10
Rated 5 out of 5 by from Simple and efficient Many years of using TurboTax. Answer the questions and get the tax filing done.
Date published: 2021-05-10
Rated 5 out of 5 by from Go Turbo Tax The instructions are clear. I was able to follow them without any problems. I will return next year.
Date published: 2021-05-10
Rated 3 out of 5 by from Turbo Tax Premier Unexplained error on Schedule K-1, Line 20, prevents E-filing for Federal and State. Experienced problems with K-1 information and was required to call a Turbo Tax representative only to find out it was Turbo's error. Could not be corrected for E-filing. Unexplained request for Low Income Credit Worksheet for Virginia when income was in excess of the level allowed to be eligible for this credit. Have used Turbo Tax numerous times in the past. Very disappointed. past without issues. Very disappointed.
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo tax was a good product After a few issues with the download, it was up and running and the process was easy to follow
Date published: 2021-05-10
Rated 5 out of 5 by from I LOVE TURBO TAX UNTIL TURBO TAX I ALWAYS HAD A HARD TIME DOING MY TAXES...NOW THIS PROGRAM HAS MADE DOING TAXES A BREAZE
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1710
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Solid platform - bad transparency Ok so I get charging folks 60 dollars to file their taxes, you have to make money and I certainly won't hold that against you. What I am confused by, is why was I charged 40 dollars just to pay the 60 dollars with my refund? Be more honest with your pricing. People get more irritated by sudden fees than by simply being honest and direct. It's not like we have a choice, it's either TurboTax or going through the IRS and we all know what a joke they are on the best of days. Just be honest.
Date published: 2021-05-10
Rated 5 out of 5 by from turbo tax Very easy to follow, was very thourgh and would use it again next year
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent Easy to use and filing with Turbo Tax; also, check any error if any, good product.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome tax help Turbo tax is so easy and always makes doing taxes stress free
Date published: 2021-05-10
Rated 5 out of 5 by from very good very helpful customer service and electronic file ability
Date published: 2021-05-10
Rated 5 out of 5 by from Simple and efficient Many years of using TurboTax. Answer the questions and get the tax filing done.
Date published: 2021-05-10
Rated 5 out of 5 by from Go Turbo Tax The instructions are clear. I was able to follow them without any problems. I will return next year.
Date published: 2021-05-10
Rated 3 out of 5 by from Turbo Tax Premier Unexplained error on Schedule K-1, Line 20, prevents E-filing for Federal and State. Experienced problems with K-1 information and was required to call a Turbo Tax representative only to find out it was Turbo's error. Could not be corrected for E-filing. Unexplained request for Low Income Credit Worksheet for Virginia when income was in excess of the level allowed to be eligible for this credit. Have used Turbo Tax numerous times in the past. Very disappointed. past without issues. Very disappointed.
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo tax was a good product After a few issues with the download, it was up and running and the process was easy to follow
Date published: 2021-05-10
Rated 5 out of 5 by from I LOVE TURBO TAX UNTIL TURBO TAX I ALWAYS HAD A HARD TIME DOING MY TAXES...NOW THIS PROGRAM HAS MADE DOING TAXES A BREAZE
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1710