TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Amazing system and emplyees I was a bit apprehensive using Turbo Tax for the first time. What was I thinking - there was nothing to be nervous about. I am so pleased with how user friendly it is. I would have been lost without your live chat staff - Abebe, Virginia and Chrystal. Thank you ALL!
Date published: 2021-05-08
Rated 5 out of 5 by from Online help Hi, the lady who helped me online was outstanding and saved me tons of time. I work in VA and live in NC and she was able to guide me through the process quickly.
Date published: 2021-05-08
Rated 3 out of 5 by from Great until you threw a $25 charge on my e-Filing You just lost a 20 year customer by hiding a $25 charge for e-filing my state return until the very end!! GOOD BYE!!!
Date published: 2021-05-08
Rated 5 out of 5 by from Surprisingly easy to use My first time doing my taxes pleasantly surprised with how direct and simple it was. The lil info tabs were super helpful and made it all the more easier. Will definitely be considering doing the same next year!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax - Easy Peasy! Turbo Tax always is straightforward, explanations generally quite helpful and it is far quicker, more efficient, and money-efficient to use than either trying to prepare my own taxes or use a tac accountant.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is Awesome I had to use the experts on two separate occasions. Both time the experts helped me out Greatly!! There was no guessing or gambling that I done everything correctly!!
Date published: 2021-05-08
Rated 4 out of 5 by from Lots of Improvements Tons of improvements since I last used Turbo Tax. The Chat specialist was not great though. Gave slightly incomplete information about tax filing preparation expenses, which used to be tax deductible. However the software made things really easy.
Date published: 2021-05-08
Rated 4 out of 5 by from taxes i was advised of all the paperwork that i needed snd it was easy to upload
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is great!!! Walk through was easy. I like the error checker. It was easy to go to forms when needed.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax is through but exhausting Could be streamlined especially for ones who Turbo Tax year after year.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1678
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Amazing system and emplyees I was a bit apprehensive using Turbo Tax for the first time. What was I thinking - there was nothing to be nervous about. I am so pleased with how user friendly it is. I would have been lost without your live chat staff - Abebe, Virginia and Chrystal. Thank you ALL!
Date published: 2021-05-08
Rated 5 out of 5 by from Online help Hi, the lady who helped me online was outstanding and saved me tons of time. I work in VA and live in NC and she was able to guide me through the process quickly.
Date published: 2021-05-08
Rated 3 out of 5 by from Great until you threw a $25 charge on my e-Filing You just lost a 20 year customer by hiding a $25 charge for e-filing my state return until the very end!! GOOD BYE!!!
Date published: 2021-05-08
Rated 5 out of 5 by from Surprisingly easy to use My first time doing my taxes pleasantly surprised with how direct and simple it was. The lil info tabs were super helpful and made it all the more easier. Will definitely be considering doing the same next year!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax - Easy Peasy! Turbo Tax always is straightforward, explanations generally quite helpful and it is far quicker, more efficient, and money-efficient to use than either trying to prepare my own taxes or use a tac accountant.
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo tax is Awesome I had to use the experts on two separate occasions. Both time the experts helped me out Greatly!! There was no guessing or gambling that I done everything correctly!!
Date published: 2021-05-08
Rated 4 out of 5 by from Lots of Improvements Tons of improvements since I last used Turbo Tax. The Chat specialist was not great though. Gave slightly incomplete information about tax filing preparation expenses, which used to be tax deductible. However the software made things really easy.
Date published: 2021-05-08
Rated 4 out of 5 by from taxes i was advised of all the paperwork that i needed snd it was easy to upload
Date published: 2021-05-08
Rated 5 out of 5 by from TurboTax is great!!! Walk through was easy. I like the error checker. It was easy to go to forms when needed.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax is through but exhausting Could be streamlined especially for ones who Turbo Tax year after year.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1678