TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax Is Cool I been doing my taxes for 3 years with turbotax and im amaze how easy and reliable it is with them.
Date published: 2023-05-04
Rated 4 out of 5 by from I like Turbo Tax I have been using Turbo Tax for several years now .and I really like the fact that it is very easy to use.
Date published: 2023-05-04
Rated 2 out of 5 by from $69 for WHAT? i elected to pay $69 for added assistance in case i needed it. turns out, I needed it! now it seems i have to pay $219. what was $69 for?
Date published: 2023-05-04
Rated 5 out of 5 by from Awesome! Very friendly, patient and helpful. Thanks! will use again.
Date published: 2023-05-04
Rated 5 out of 5 by from TurboTax Live is Incredible! The TurboTax Live service is a huge timesaver! I was honestly dreading doing my taxes so I tried the service for the first time this year and am so glad I did. Todd (tax assistant) and Julie (tax expert) were so incredibly kind, easy-going, helpful and knowledgeable. Julie answered all of my questions and even went beyond just filing my taxes to share helpful resources with me as well as offer her time AFTER filing my taxes to answer any follow-up questions I had. If possible, I would love to work with exclusively with Julie moving forward. If it's feasible for you, I would absolutely recommend the TurboTax Live service if you want to remove the hassle and headache of filing your taxes on your own. You'll be so glad you did.
Date published: 2023-05-04
Rated 5 out of 5 by from Impressed with Personal and Business Return I was very hesitant this year to use turbo tax due to starting a new small business. It took more time to go through the process, but I was impressed with how turbotax stepped through even the business stuff.
Date published: 2023-05-04
Rated 5 out of 5 by from Kelly was AMAZING! I having difficulty with an IRS error code, that resulted in continuous rejection of my 2022 return. After my few remaining hairs out, I got into contact and Kelly walked me through the necessary steps to resolve my issue. It truly was simple and convenient as possible.
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo tax is great i have been using this product for 23 years You are the only product I would recommend.
Date published: 2023-05-04
Rated 1 out of 5 by from Mistakes on import of 1099 I used Turbo tax to import my 1099 data from Capital One. It did not properly import all of the interest from my accounts. Specifically it missed the interest on my CD
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo Tax is Good Easy program to use, and e-filing was fast and easy as well.
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 156
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Is Cool I been doing my taxes for 3 years with turbotax and im amaze how easy and reliable it is with them.
Date published: 2023-05-04
Rated 4 out of 5 by from I like Turbo Tax I have been using Turbo Tax for several years now .and I really like the fact that it is very easy to use.
Date published: 2023-05-04
Rated 2 out of 5 by from $69 for WHAT? i elected to pay $69 for added assistance in case i needed it. turns out, I needed it! now it seems i have to pay $219. what was $69 for?
Date published: 2023-05-04
Rated 5 out of 5 by from Awesome! Very friendly, patient and helpful. Thanks! will use again.
Date published: 2023-05-04
Rated 5 out of 5 by from TurboTax Live is Incredible! The TurboTax Live service is a huge timesaver! I was honestly dreading doing my taxes so I tried the service for the first time this year and am so glad I did. Todd (tax assistant) and Julie (tax expert) were so incredibly kind, easy-going, helpful and knowledgeable. Julie answered all of my questions and even went beyond just filing my taxes to share helpful resources with me as well as offer her time AFTER filing my taxes to answer any follow-up questions I had. If possible, I would love to work with exclusively with Julie moving forward. If it's feasible for you, I would absolutely recommend the TurboTax Live service if you want to remove the hassle and headache of filing your taxes on your own. You'll be so glad you did.
Date published: 2023-05-04
Rated 5 out of 5 by from Impressed with Personal and Business Return I was very hesitant this year to use turbo tax due to starting a new small business. It took more time to go through the process, but I was impressed with how turbotax stepped through even the business stuff.
Date published: 2023-05-04
Rated 5 out of 5 by from Kelly was AMAZING! I having difficulty with an IRS error code, that resulted in continuous rejection of my 2022 return. After my few remaining hairs out, I got into contact and Kelly walked me through the necessary steps to resolve my issue. It truly was simple and convenient as possible.
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo tax is great i have been using this product for 23 years You are the only product I would recommend.
Date published: 2023-05-04
Rated 1 out of 5 by from Mistakes on import of 1099 I used Turbo tax to import my 1099 data from Capital One. It did not properly import all of the interest from my accounts. Specifically it missed the interest on my CD
Date published: 2023-05-04
Rated 5 out of 5 by from Turbo Tax is Good Easy program to use, and e-filing was fast and easy as well.
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 156