TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Just felt direct deposit processing fees were high
Date published: 2023-04-18
Rated 5 out of 5 by from SWEET!! Thank you Turbo Tax!! This is an awsome service!! I started doing it manually because cause of some confusion and it would have taken 2-3 days!! My situation was rectified and went back online. THANK GOD!!
Date published: 2023-04-18
Rated 1 out of 5 by from corporate weasels Bad. Asked me a bunch of additional detail questions at the end, and I couldn't even tell which rental property the questions were referring to.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I appreciate how easy it is to use and the Customer Service help I've received *trying to resolve 2021's rejected tax returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is the best Turbo tax makes filing your taxes easy. It explains everything so well and it's not expensive.
Date published: 2023-04-18
Rated 3 out of 5 by from Getting expensive folks Your pricing is getting too high. Please give a discount to multi year users or something ;)
Date published: 2023-04-18
Rated 1 out of 5 by from Better than jail Turbotax is a product that exists. In a real country the government would just send you a bill. Unfortunately, we don't live in a real country, so we have to use products like Turbotax to navigate a bunch of labyrinthine nonsense to avoid going to jail. Yay. Can I have my Sunday back please?
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to work with Easy to use and I love the fact that it asks you life changes before you begin, it reminds you of things that you might have forgotten, is cool...
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and effective I’m not an expert filling my taxes, however, Turbo Tax makes it easy to file and double checks my information for any errors.
Date published: 2023-04-18
Rated 4 out of 5 by from The 'cartoon characters' are a little ridiculous. All seemed fairly normal (have used Turbo Tax since its 1st edition), except for the SMILE emoji's and cartoonish graphics. I liked the choice of depositing our Refund into Credit Karma account, until we were declined ---- I assume becuase we already have a CreditKarma Money Spend (and Save) accounts so it wouldn't open another one??? Wish we could have used it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1547
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Just felt direct deposit processing fees were high
Date published: 2023-04-18
Rated 5 out of 5 by from SWEET!! Thank you Turbo Tax!! This is an awsome service!! I started doing it manually because cause of some confusion and it would have taken 2-3 days!! My situation was rectified and went back online. THANK GOD!!
Date published: 2023-04-18
Rated 1 out of 5 by from corporate weasels Bad. Asked me a bunch of additional detail questions at the end, and I couldn't even tell which rental property the questions were referring to.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I appreciate how easy it is to use and the Customer Service help I've received *trying to resolve 2021's rejected tax returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is the best Turbo tax makes filing your taxes easy. It explains everything so well and it's not expensive.
Date published: 2023-04-18
Rated 3 out of 5 by from Getting expensive folks Your pricing is getting too high. Please give a discount to multi year users or something ;)
Date published: 2023-04-18
Rated 1 out of 5 by from Better than jail Turbotax is a product that exists. In a real country the government would just send you a bill. Unfortunately, we don't live in a real country, so we have to use products like Turbotax to navigate a bunch of labyrinthine nonsense to avoid going to jail. Yay. Can I have my Sunday back please?
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to work with Easy to use and I love the fact that it asks you life changes before you begin, it reminds you of things that you might have forgotten, is cool...
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and effective I’m not an expert filling my taxes, however, Turbo Tax makes it easy to file and double checks my information for any errors.
Date published: 2023-04-18
Rated 4 out of 5 by from The 'cartoon characters' are a little ridiculous. All seemed fairly normal (have used Turbo Tax since its 1st edition), except for the SMILE emoji's and cartoonish graphics. I liked the choice of depositing our Refund into Credit Karma account, until we were declined ---- I assume becuase we already have a CreditKarma Money Spend (and Save) accounts so it wouldn't open another one??? Wish we could have used it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1547