TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alaska Alaska from
Excellent Product!
Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by
ArbiterTiberius from
Easy to Use
Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by
annoyd from
still has some annoying features
The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by
Pat Gorham from
Didn't get taxes last year.
Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by
Big_Rog4672 from
Last Minute Tax
The process was quite easy, but it was a little bit more expensive than I thought it would be.
Date published: 2023-04-17
Rated 5 out of 5 by
GManIdaho from
TurboTax Loyal!
So easy and intuitive (see what I did there, Intuit?! Haha). I've used TurboTax for years and continue to stay loyal. And it's good to know they have advisors when I need them. Used the advisor service once and loved it!
Date published: 2023-04-17
Rated 5 out of 5 by
JadeMarie31 from
TurboTax is quick and efficient
Quick and efficient with TurboTax. Very easy to understand
Date published: 2023-04-17
Rated 4 out of 5 by
Howie3133 from
Good experience overall but with issues
Overall, the process went smoothly. There were glitches with missing information on some options I traded. The screens showing these issues were garbled and I could not understand what the problems were.
Date published: 2023-04-17
Rated 5 out of 5 by
JamesB_TX from
Turbo Tax is Awesome!
It was quick, easy, and efficient. Was a complete joy to use.
Date published: 2023-04-17
Rated 4 out of 5 by
Judy152 from
Only one problem
When doing the NM state return I accidently chose "yes" for do you need to amend a return. I went back and clicked no. But turbo tax kept asking me to fill in info so I had to type that I didn't want to amend a return on the form. Only issue I had but it was annoying that I didn't have an option to Not Amend.
All TurboTax® Offerings Reviews - Page 1516
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alaska Alaska from
Excellent Product!
Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by
ArbiterTiberius from
Easy to Use
Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by
annoyd from
still has some annoying features
The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by
Pat Gorham from
Didn't get taxes last year.
Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by
Big_Rog4672 from
Last Minute Tax
The process was quite easy, but it was a little bit more expensive than I thought it would be.
Date published: 2023-04-17
Rated 5 out of 5 by
GManIdaho from
TurboTax Loyal!
So easy and intuitive (see what I did there, Intuit?! Haha). I've used TurboTax for years and continue to stay loyal. And it's good to know they have advisors when I need them. Used the advisor service once and loved it!
Date published: 2023-04-17
Rated 5 out of 5 by
JadeMarie31 from
TurboTax is quick and efficient
Quick and efficient with TurboTax. Very easy to understand
Date published: 2023-04-17
Rated 4 out of 5 by
Howie3133 from
Good experience overall but with issues
Overall, the process went smoothly. There were glitches with missing information on some options I traded. The screens showing these issues were garbled and I could not understand what the problems were.
Date published: 2023-04-17
Rated 5 out of 5 by
JamesB_TX from
Turbo Tax is Awesome!
It was quick, easy, and efficient. Was a complete joy to use.
Date published: 2023-04-17
Rated 4 out of 5 by
Judy152 from
Only one problem
When doing the NM state return I accidently chose "yes" for do you need to amend a return. I went back and clicked no. But turbo tax kept asking me to fill in info so I had to type that I didn't want to amend a return on the form. Only issue I had but it was annoying that I didn't have an option to Not Amend.
All TurboTax® Offerings Reviews - Page 1516
Date published: 2023-04-17