TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Pretty simple I like turbo tax because it is pretty easy to use. I’ve run into a few situations when I can’t figure out what it is prompting me to “fix” and it was no help reading the excerpt on how to fix it.
Date published: 2023-04-18
Rated 5 out of 5 by from Yay Turbo Tax! Turbo tax consistently makes filing taxes easy and stress-free!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is an easy way to do my taxes I enjoy using turbo tax because they talk you through every step and give explanations for the parts you are confused on. I like how I can transfer my info from last year and now take pictures/upload pictures of my W-2's to make the process even quicker. I'd recommend it to anyone.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax is convenient. I appreciate having TurboTax available. But the fact you want to upcharge for every little extra thing makes it feel more and more like a sale than what you advertise it to be. Especially the fact that we have to upgrade in order to add our deductions for the self employed. That should be illegal.
Date published: 2023-04-18
Rated 5 out of 5 by from Always Awesome, wish the tax code where.. I have been using Turbo tax for over 5 years and it has been the best system and most EZ to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is horrible Most frustrating program Ive ever used. Charged me when I already paid $85 for the softwre and charged $179, for Premium and I didn't need Premium! The forms wouldnt except the information, and wouldnt allow you to change it.
Date published: 2023-04-18
Rated 1 out of 5 by from turbotax will charge you as much as possible Turbotax will gladly stick you with the premium version and charge you $120 for something that should be free or cheap. Once you get to the end, the only way to switch to the basic version is to clear the whole thing and start again. As if they couldn't just switch over, all the same info is already there. But they know you won't spend another 1.5 hours to save $60.
Date published: 2023-04-18
Rated 5 out of 5 by from Made taxes very simple for first time! TurboTax made filing for a first-timer very easy!!
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic Loved It Aweeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesommmmmmmmmmmme
Date published: 2023-04-18
Rated 4 out of 5 by from Incredible Service! It Can Only Get Smarter My experience with TurboTax was extremely user-friendly. Not only did I file my taxes last-minute stress-free, but I feel like I understood the process and what information I was being asked for along the way. My only request: I wish TurboTax could have been even smarter and realized I was logged in on a new account and taken me back to my old one; could have saved me even more time. Besides my user error, this is the most peaceful tax filing experience one could ask for.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1507
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty simple I like turbo tax because it is pretty easy to use. I’ve run into a few situations when I can’t figure out what it is prompting me to “fix” and it was no help reading the excerpt on how to fix it.
Date published: 2023-04-18
Rated 5 out of 5 by from Yay Turbo Tax! Turbo tax consistently makes filing taxes easy and stress-free!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is an easy way to do my taxes I enjoy using turbo tax because they talk you through every step and give explanations for the parts you are confused on. I like how I can transfer my info from last year and now take pictures/upload pictures of my W-2's to make the process even quicker. I'd recommend it to anyone.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax is convenient. I appreciate having TurboTax available. But the fact you want to upcharge for every little extra thing makes it feel more and more like a sale than what you advertise it to be. Especially the fact that we have to upgrade in order to add our deductions for the self employed. That should be illegal.
Date published: 2023-04-18
Rated 5 out of 5 by from Always Awesome, wish the tax code where.. I have been using Turbo tax for over 5 years and it has been the best system and most EZ to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is horrible Most frustrating program Ive ever used. Charged me when I already paid $85 for the softwre and charged $179, for Premium and I didn't need Premium! The forms wouldnt except the information, and wouldnt allow you to change it.
Date published: 2023-04-18
Rated 1 out of 5 by from turbotax will charge you as much as possible Turbotax will gladly stick you with the premium version and charge you $120 for something that should be free or cheap. Once you get to the end, the only way to switch to the basic version is to clear the whole thing and start again. As if they couldn't just switch over, all the same info is already there. But they know you won't spend another 1.5 hours to save $60.
Date published: 2023-04-18
Rated 5 out of 5 by from Made taxes very simple for first time! TurboTax made filing for a first-timer very easy!!
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic Loved It Aweeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesommmmmmmmmmmme
Date published: 2023-04-18
Rated 4 out of 5 by from Incredible Service! It Can Only Get Smarter My experience with TurboTax was extremely user-friendly. Not only did I file my taxes last-minute stress-free, but I feel like I understood the process and what information I was being asked for along the way. My only request: I wish TurboTax could have been even smarter and realized I was logged in on a new account and taken me back to my old one; could have saved me even more time. Besides my user error, this is the most peaceful tax filing experience one could ask for.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1507