TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Overall great Like the IPad version better than desktop version which will not recognize your previous settings if you’ve switched.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax services are great! TurboTax made doing my taxes a breeze yet again. I recommend them to everyone I know!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Does a Great Job I have been using TurboTax for many years now, and it gets easier and quicker to do my taxes each year. I really like that all my information is kept from the previous year, and I can check the information that is pre-filled on the return, which saves time and I can compare it with the present year. Probably one of the main reasons I use TurboTax each year is that I trust the company. I feel that the accountants with TurboTax have diligently researched the federal tax code along with the different state tax codes and know what is required each year. It really has made my job so much easier, and I don't dread doing my taxes like I once did.
Date published: 2023-04-17
Rated 5 out of 5 by from COOL Amazing tool, I use it every year, makes my life easy
Date published: 2023-04-17
Rated 4 out of 5 by from Simple Pretty easy to use, but a little expensive I didn't use any Live expert features, just answered each question.
Date published: 2023-04-17
Rated 1 out of 5 by from Odd Charges The amount I was charged by turbo tax seemed wrong. I was charged $60 for federal, $60 for state, and then an extra $40 for e-filing. This seemed wrong but no matter how many times I looked through my taxes I could not figure out why turbo tax charged me that much. For reference, I do not own property or a home, or a business, and I use the standard filing forms and do not claim any exceptions.
Date published: 2023-04-17
Rated 5 out of 5 by from easy and helpful thru a painful process i did not use live but have in the past very helpful
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Easy to use...sets everything up for you and makes sure you get every tax break you are entitled to...removes the stress of filing your return
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax is outpricing itself Turbotax almost "forces" one to purchase additional support. The mileage worksheet is not user friendly. Naturally, "fix my return" is quite beneficial. However, there is no valid explanation as to "what is incorrect." The consumer must "guess" or search the internet for additional support. Or, one can purchase additional support from the TEAM.
Date published: 2023-04-17
Rated 3 out of 5 by from Slowly Declining!!! TurboTax used to be simple and free! Now they make you pay to use the "Deluxe' or 'Pro". The kicker is, you don't use any of the additional services! Sounds like a scam to me and I will be taking my business elsewhere next tax season.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall great Like the IPad version better than desktop version which will not recognize your previous settings if you’ve switched.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax services are great! TurboTax made doing my taxes a breeze yet again. I recommend them to everyone I know!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Does a Great Job I have been using TurboTax for many years now, and it gets easier and quicker to do my taxes each year. I really like that all my information is kept from the previous year, and I can check the information that is pre-filled on the return, which saves time and I can compare it with the present year. Probably one of the main reasons I use TurboTax each year is that I trust the company. I feel that the accountants with TurboTax have diligently researched the federal tax code along with the different state tax codes and know what is required each year. It really has made my job so much easier, and I don't dread doing my taxes like I once did.
Date published: 2023-04-17
Rated 5 out of 5 by from COOL Amazing tool, I use it every year, makes my life easy
Date published: 2023-04-17
Rated 4 out of 5 by from Simple Pretty easy to use, but a little expensive I didn't use any Live expert features, just answered each question.
Date published: 2023-04-17
Rated 1 out of 5 by from Odd Charges The amount I was charged by turbo tax seemed wrong. I was charged $60 for federal, $60 for state, and then an extra $40 for e-filing. This seemed wrong but no matter how many times I looked through my taxes I could not figure out why turbo tax charged me that much. For reference, I do not own property or a home, or a business, and I use the standard filing forms and do not claim any exceptions.
Date published: 2023-04-17
Rated 5 out of 5 by from easy and helpful thru a painful process i did not use live but have in the past very helpful
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Easy to use...sets everything up for you and makes sure you get every tax break you are entitled to...removes the stress of filing your return
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax is outpricing itself Turbotax almost "forces" one to purchase additional support. The mileage worksheet is not user friendly. Naturally, "fix my return" is quite beneficial. However, there is no valid explanation as to "what is incorrect." The consumer must "guess" or search the internet for additional support. Or, one can purchase additional support from the TEAM.
Date published: 2023-04-17
Rated 3 out of 5 by from Slowly Declining!!! TurboTax used to be simple and free! Now they make you pay to use the "Deluxe' or 'Pro". The kicker is, you don't use any of the additional services! Sounds like a scam to me and I will be taking my business elsewhere next tax season.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1504