TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 1 out of 5 by from Turbo Tax is a scam!! Turbo Tax online's business model is to hide fees and upgrades and trick people into paying $$ they don't need.
Date published: 2021-05-19
Rated 3 out of 5 by from Time consuming glitches The box 14 hang up was so irritating. I finally had to guess. The constant repeat, back and forth was daunting. The connection to credit karma card was excruciating. My taxes were done on the 17th and it took 2 days to link the ecard. I lost almost half of my return because of it.
Date published: 2021-05-19
Rated 5 out of 5 by from I love turbo Tax, they are awesome team TY Even if there are issues the expertise helps so much, consider live help and access to files and the ability to get it all paid and done in one shot, I will continue using them as I have these past years.
Date published: 2021-05-19
Rated 5 out of 5 by from Easy Peasy Everything is spelled out and easy to use. Been using for years and never had an issue.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax was excellent First time using Turbo Tax online. I have used Turbo Tax products. The products are too arge for my Apple Computer
Date published: 2021-05-19
Rated 1 out of 5 by from average would not let me file even though i had the correct AGI for 2019
Date published: 2021-05-19
Rated 5 out of 5 by from Easy and fast Love how the system saves info from last year and now has new features to pull information directly from banking institutions. Super user friendly and fast!
Date published: 2021-05-19
Rated 4 out of 5 by from TurboTax is user friently I have used TurboTax for several years and have no complaints so far. I always get accurate results
Date published: 2021-05-19
Rated 5 out of 5 by from easy to use and efficient quick and easy, wish there were more discounts available
Date published: 2021-05-19
Rated 1 out of 5 by from Failure to file electronically - 2nd year in a row For the second year in a row, I was unable able to file me returns electronically. This year, my return was rejected twice almost immediately. The program provides virtually no guidance as to the cause of the error and the only solution offered is to mail the returns in. IF I had wanted to mail my return and wait 4-6 weeks for processing (Joke!), then I wouldn't have wasted $60 on Turbo Tax and I would have completed my returns by hand. Next year I will be identifying an alternative to Turbo Tax.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax is a scam!! Turbo Tax online's business model is to hide fees and upgrades and trick people into paying $$ they don't need.
Date published: 2021-05-19
Rated 3 out of 5 by from Time consuming glitches The box 14 hang up was so irritating. I finally had to guess. The constant repeat, back and forth was daunting. The connection to credit karma card was excruciating. My taxes were done on the 17th and it took 2 days to link the ecard. I lost almost half of my return because of it.
Date published: 2021-05-19
Rated 5 out of 5 by from I love turbo Tax, they are awesome team TY Even if there are issues the expertise helps so much, consider live help and access to files and the ability to get it all paid and done in one shot, I will continue using them as I have these past years.
Date published: 2021-05-19
Rated 5 out of 5 by from Easy Peasy Everything is spelled out and easy to use. Been using for years and never had an issue.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax was excellent First time using Turbo Tax online. I have used Turbo Tax products. The products are too arge for my Apple Computer
Date published: 2021-05-19
Rated 1 out of 5 by from average would not let me file even though i had the correct AGI for 2019
Date published: 2021-05-19
Rated 5 out of 5 by from Easy and fast Love how the system saves info from last year and now has new features to pull information directly from banking institutions. Super user friendly and fast!
Date published: 2021-05-19
Rated 4 out of 5 by from TurboTax is user friently I have used TurboTax for several years and have no complaints so far. I always get accurate results
Date published: 2021-05-19
Rated 5 out of 5 by from easy to use and efficient quick and easy, wish there were more discounts available
Date published: 2021-05-19
Rated 1 out of 5 by from Failure to file electronically - 2nd year in a row For the second year in a row, I was unable able to file me returns electronically. This year, my return was rejected twice almost immediately. The program provides virtually no guidance as to the cause of the error and the only solution offered is to mail the returns in. IF I had wanted to mail my return and wait 4-6 weeks for processing (Joke!), then I wouldn't have wasted $60 on Turbo Tax and I would have completed my returns by hand. Next year I will be identifying an alternative to Turbo Tax.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 150