TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Hidden glitch wasted my time I've been very happy with it in the past. This time a glitch kept me from being able to file. Ended up having to delete an expense and re-enter to clear the glitch and move forward. Hours wasted.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use & file 4th year in a row. I think it took less than an hour for both Fed & State. If you have all of your documents it’s “plug & play”. Turbo asks all of the necessary questions, things you would not have thought about.
Date published: 2023-04-17
Rated 5 out of 5 by from Took the anxiety out of tax filing! Very easy. Errors are immediately corrected. Able to file right away.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy Well organized for inputting data from my records and forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax The step by step instructions make the process so easy. I dread my taxes every year and every year I say I don't know why I put this off so long. Less than an hour and done. Thanks Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from super easy and efficient will continue to use this program for taxes. TurboTax makes taxes less stressful.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is irritating It should import all the information from the previous year and if nothing has changed just let you fill in all the Schedule C info. on the appropriate lines. It also should stop trying to get you to click on Turbo "extras" Live, etc.
Date published: 2023-04-17
Rated 4 out of 5 by from Great Tax Filing Tool The Turbo Tool is easy to use and walks you through the process of filing taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome...easy to use...great help and support awesome...easy to use...great help and support; great new features...easy to follow
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, but EXPENSIVE TurboTax is my go to every year. I don't think I have ever done it any other way. It is what the rest of my family uses as well. Using TurboTax makes doing my taxes so much more manageable & I can understand most of the language and explanations they give. Now, I do some freelance gigs (uber, doordash, instacart, VIPKid etc.) They bring in some extra cash, but it requires me to pay for the premium version just need to enter one simple 1099. The price difference is steep. Granted, they walk you through many business deductions, broken down for you to save a lot. I love Turbo tax, but it has gotten expensive over the years.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Hidden glitch wasted my time I've been very happy with it in the past. This time a glitch kept me from being able to file. Ended up having to delete an expense and re-enter to clear the glitch and move forward. Hours wasted.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use & file 4th year in a row. I think it took less than an hour for both Fed & State. If you have all of your documents it’s “plug & play”. Turbo asks all of the necessary questions, things you would not have thought about.
Date published: 2023-04-17
Rated 5 out of 5 by from Took the anxiety out of tax filing! Very easy. Errors are immediately corrected. Able to file right away.
Date published: 2023-04-17
Rated 3 out of 5 by from Easy Well organized for inputting data from my records and forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax The step by step instructions make the process so easy. I dread my taxes every year and every year I say I don't know why I put this off so long. Less than an hour and done. Thanks Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from super easy and efficient will continue to use this program for taxes. TurboTax makes taxes less stressful.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is irritating It should import all the information from the previous year and if nothing has changed just let you fill in all the Schedule C info. on the appropriate lines. It also should stop trying to get you to click on Turbo "extras" Live, etc.
Date published: 2023-04-17
Rated 4 out of 5 by from Great Tax Filing Tool The Turbo Tool is easy to use and walks you through the process of filing taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome...easy to use...great help and support awesome...easy to use...great help and support; great new features...easy to follow
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, but EXPENSIVE TurboTax is my go to every year. I don't think I have ever done it any other way. It is what the rest of my family uses as well. Using TurboTax makes doing my taxes so much more manageable & I can understand most of the language and explanations they give. Now, I do some freelance gigs (uber, doordash, instacart, VIPKid etc.) They bring in some extra cash, but it requires me to pay for the premium version just need to enter one simple 1099. The price difference is steep. Granted, they walk you through many business deductions, broken down for you to save a lot. I love Turbo tax, but it has gotten expensive over the years.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1458