TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Great Great Great Great Great Britain's of music from the
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Instructions are easy to follow - TurboTax is great.
Date published: 2022-04-15
Rated 5 out of 5 by from Better Year to Year Started using turbotax way, way back. Been very happy year to year as to how easy it is to use. There have been improvements all along the way. Great tool
Date published: 2022-04-15
Rated 5 out of 5 by from Trusted tax advisor I've used TT for over 10 years and the fact that TT knows my past tax information, filing info, carryovers, new rules etc. gives me 100% confidence that my filing will be accurate and safe.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Was made simple. Took the stress out of the process
Date published: 2022-04-15
Rated 5 out of 5 by from Another year of a great product and service! I have been a loyal TT user for 8 years now. Each year there have been subtle improvements to workflow. Even better is the 'Live' service. Today I met with Maureen for almost 1 hour and we reviewed all aspects of the return including investment income and rental property. She was very patient and helped me navigate some of the more complex areas of tax code. Would highly recommend!
Date published: 2022-04-15
Rated 1 out of 5 by from Terrible extra fees Terrible extra fees, wish I used a different service
Date published: 2022-04-15
Rated 4 out of 5 by from It was draining It was draining keying in all the information but once I finished, I was good.
Date published: 2022-04-15
Rated 4 out of 5 by from Almost A+! I stopped using Turbo Tax several years ago because it was complicated and slow. I came back this year because Robinhood 1099's can be downloaded, which saves a LOT of time for me. The site has definitely been improved. Return went smoothly and included everything I needed. The only reason I can't give 5 stars is that I got jammed up and couldn't finish and file, but being the last weekend of tax season, I can't fault them for that. I asked for a phone call and received one promptly. Great job Turbo Tax. I'll be back next year!
Date published: 2022-04-15
Rated 2 out of 5 by from disappointed I was sorely disappointed in the now 'live' version to get help or to have a tax agent answer two questions. I bought the download/cd software, and, in the past, I could call to get clarity about my small business. I was maybe going to transfer the download to the live version but got absolutely no where or no real help from a live person to get me the more expensive (ugh) version to get assistance. I was even hung up on when I asked to speak to someone who could help me get that version! I've never been disappointed until now. : (((( Sadly from a previously very satisfied customer until now, Christine
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1432
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Great Great Great Great Britain's of music from the
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Instructions are easy to follow - TurboTax is great.
Date published: 2022-04-15
Rated 5 out of 5 by from Better Year to Year Started using turbotax way, way back. Been very happy year to year as to how easy it is to use. There have been improvements all along the way. Great tool
Date published: 2022-04-15
Rated 5 out of 5 by from Trusted tax advisor I've used TT for over 10 years and the fact that TT knows my past tax information, filing info, carryovers, new rules etc. gives me 100% confidence that my filing will be accurate and safe.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Was made simple. Took the stress out of the process
Date published: 2022-04-15
Rated 5 out of 5 by from Another year of a great product and service! I have been a loyal TT user for 8 years now. Each year there have been subtle improvements to workflow. Even better is the 'Live' service. Today I met with Maureen for almost 1 hour and we reviewed all aspects of the return including investment income and rental property. She was very patient and helped me navigate some of the more complex areas of tax code. Would highly recommend!
Date published: 2022-04-15
Rated 1 out of 5 by from Terrible extra fees Terrible extra fees, wish I used a different service
Date published: 2022-04-15
Rated 4 out of 5 by from It was draining It was draining keying in all the information but once I finished, I was good.
Date published: 2022-04-15
Rated 4 out of 5 by from Almost A+! I stopped using Turbo Tax several years ago because it was complicated and slow. I came back this year because Robinhood 1099's can be downloaded, which saves a LOT of time for me. The site has definitely been improved. Return went smoothly and included everything I needed. The only reason I can't give 5 stars is that I got jammed up and couldn't finish and file, but being the last weekend of tax season, I can't fault them for that. I asked for a phone call and received one promptly. Great job Turbo Tax. I'll be back next year!
Date published: 2022-04-15
Rated 2 out of 5 by from disappointed I was sorely disappointed in the now 'live' version to get help or to have a tax agent answer two questions. I bought the download/cd software, and, in the past, I could call to get clarity about my small business. I was maybe going to transfer the download to the live version but got absolutely no where or no real help from a live person to get me the more expensive (ugh) version to get assistance. I was even hung up on when I asked to speak to someone who could help me get that version! I've never been disappointed until now. : (((( Sadly from a previously very satisfied customer until now, Christine
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1432