TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Terrible product Had to complete twice - was never given option for basic option despite only filing with a single W-2. Was forced to use Premium
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very user friendly and has professionals available if needed.
Date published: 2023-04-17
Rated 4 out of 5 by from Some things are not explained. When there is a diseased spouse, there are some things that are not explained, like entering a valid state ID or driver's license.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy if you are prepared I filed my taxes in about 45 minutes. Make sure you have your AGI ( adjusted gross income) from the previous year so at the end of the process you are ready.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax It is thorough & comprehensive. It is a training tool, to help you understand your deductions & credits.
Date published: 2023-04-17
Rated 1 out of 5 by from wish i didn't use only used because they said they supported my uncommon tax form, but then they didn't. They provided no support unless i paid even more money. I had multiple issues with the UI and was overall very frustrated and disappointed with their product given how expensive it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy and Great First time using Turbo Tax and it was super easy and fast. I was able to do my taxes in the comfort of my home and each step was explained to me.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple easy to do. Great experience as always. A variety of offers that best fits your purpose as an individual.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Thorough! Jen was awesome - she knew exactly what I was looking for!
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks because I have to pay. Why do i have to pay for something that is legally required. This is stupid.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Terrible product Had to complete twice - was never given option for basic option despite only filing with a single W-2. Was forced to use Premium
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very user friendly and has professionals available if needed.
Date published: 2023-04-17
Rated 4 out of 5 by from Some things are not explained. When there is a diseased spouse, there are some things that are not explained, like entering a valid state ID or driver's license.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy if you are prepared I filed my taxes in about 45 minutes. Make sure you have your AGI ( adjusted gross income) from the previous year so at the end of the process you are ready.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax It is thorough & comprehensive. It is a training tool, to help you understand your deductions & credits.
Date published: 2023-04-17
Rated 1 out of 5 by from wish i didn't use only used because they said they supported my uncommon tax form, but then they didn't. They provided no support unless i paid even more money. I had multiple issues with the UI and was overall very frustrated and disappointed with their product given how expensive it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy and Great First time using Turbo Tax and it was super easy and fast. I was able to do my taxes in the comfort of my home and each step was explained to me.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple easy to do. Great experience as always. A variety of offers that best fits your purpose as an individual.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Thorough! Jen was awesome - she knew exactly what I was looking for!
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks because I have to pay. Why do i have to pay for something that is legally required. This is stupid.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1431