TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Easy! Peazy! The fed and state taxes were finished quickly. My returns were not complicated, however. Deductions that I had not considered were used. To my surprise, I'll receive refunds for both returns.
Date published: 2021-05-12
Rated 5 out of 5 by from Excellent TurboTax Very Thorough! Customer Service was great! Even emailed me Info.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Very easy to use and has clear explanation on each category.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax 2020 I have been using Turbo Tax for I believe 21 years and have always had a very good experience using it. It's easy and they walk you through step by step
Date published: 2021-05-12
Rated 4 out of 5 by from product good - taxes are always confusing The product was very good. A few places where Help on entry/tax explanation were difficult. Used the 'we ask you questions and direct you thru' method. It went very well and helped by comparison to last year's return. I also switched the form method for my review. It was very easy. I recommend the product. Price was very good in my view.
Date published: 2021-05-12
Rated 3 out of 5 by from State I was forced to upgrade because of interest income. I had to pay an additional fee to file the state. Why wouldn't this be included in the upgrade?
Date published: 2021-05-12
Rated 5 out of 5 by from The CPA was awesome I was been thoroughly guided by the CPA (Johann) the follow-ups were up to the mark
Date published: 2021-05-12
Rated 5 out of 5 by from Quick and easy Jonathan was very helpful, and he made it very easy for me to complete it all. Money well spent, I’ll surely do this again to save myself the time it take to go through all of this.
Date published: 2021-05-12
Rated 4 out of 5 by from efile was difficult I got hung up on efiling my state return. It was really my problem because my windows 10 on my PC was not updated. Turbotax should have a message to require windows to be updated on your PC before beginning to complete the tax return. The support center associate was very helpful to walk me through the process. I give an A+ to both support Center associates that helped me.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo is awesome Fantastic way to file your taxes. It's easy and fast
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1422
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy! Peazy! The fed and state taxes were finished quickly. My returns were not complicated, however. Deductions that I had not considered were used. To my surprise, I'll receive refunds for both returns.
Date published: 2021-05-12
Rated 5 out of 5 by from Excellent TurboTax Very Thorough! Customer Service was great! Even emailed me Info.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Very easy to use and has clear explanation on each category.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax 2020 I have been using Turbo Tax for I believe 21 years and have always had a very good experience using it. It's easy and they walk you through step by step
Date published: 2021-05-12
Rated 4 out of 5 by from product good - taxes are always confusing The product was very good. A few places where Help on entry/tax explanation were difficult. Used the 'we ask you questions and direct you thru' method. It went very well and helped by comparison to last year's return. I also switched the form method for my review. It was very easy. I recommend the product. Price was very good in my view.
Date published: 2021-05-12
Rated 3 out of 5 by from State I was forced to upgrade because of interest income. I had to pay an additional fee to file the state. Why wouldn't this be included in the upgrade?
Date published: 2021-05-12
Rated 5 out of 5 by from The CPA was awesome I was been thoroughly guided by the CPA (Johann) the follow-ups were up to the mark
Date published: 2021-05-12
Rated 5 out of 5 by from Quick and easy Jonathan was very helpful, and he made it very easy for me to complete it all. Money well spent, I’ll surely do this again to save myself the time it take to go through all of this.
Date published: 2021-05-12
Rated 4 out of 5 by from efile was difficult I got hung up on efiling my state return. It was really my problem because my windows 10 on my PC was not updated. Turbotax should have a message to require windows to be updated on your PC before beginning to complete the tax return. The support center associate was very helpful to walk me through the process. I give an A+ to both support Center associates that helped me.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo is awesome Fantastic way to file your taxes. It's easy and fast
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1422