TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Turbo Tax: Turbo tax was very thorough but my experience this tax season while using intuit was not all that simple. I feel that the tracking of info could be better so that the EU is prompted less... I guess I would just like more automation. Overall a 4/5
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great My experience wa S so great latasha helped me so much
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is a life saver. I've used Turbo tax before and have always gotten a full refund. This year was a little scary since we sold a second home and worried about taxes. Turbo tax found all the deductions and explained everything so easily. Stress reduced. Got a full refund. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome as always! No matter what my tax situation is, Turbo Tax guides me through. Thank you for empowering me and saving me money!
Date published: 2022-04-16
Rated 5 out of 5 by from great It was very easy to use. will use again. will recommend to others
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to navigate Very user friendly. Support was quick to answer question in chat
Date published: 2022-04-16
Rated 5 out of 5 by from AWESOME IT WAS SUCH A GREAT HELP. SHE WAS VERY NICE AND HELPFUL
Date published: 2022-04-16
Rated 5 out of 5 by from Gets better (easier) every year For some reason I found the questions and prompts to be more helpful and detailed than former years
Date published: 2022-04-16
Rated 2 out of 5 by from Expensive and mediocre So many things lacking or done poorly. Just a couple for instances... -- Somehow didn't enter federal pin. After rejection only given vague directions to fill in. Why not a link to the proper location? -- Selling a rental house the only boxes are "Sales Price" and "Sales Expenses" with no prompts for the types of expenses. (Also doesn't have the simple calculation to divide asset/land percentage.) -- Could list plenty of other issues...
Date published: 2022-04-16
Rated 3 out of 5 by from 2021 Turbo Tax I have used TT for the last several years. This is the first time I've had issues with it. My return was rejected several times by the IRS. I made corrections only to have it come back to me with the same errors. TT did not make the corrections per the program. Needless to say, I have been very frustrated and disappointed.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1384
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax: Turbo tax was very thorough but my experience this tax season while using intuit was not all that simple. I feel that the tracking of info could be better so that the EU is prompted less... I guess I would just like more automation. Overall a 4/5
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great My experience wa S so great latasha helped me so much
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is a life saver. I've used Turbo tax before and have always gotten a full refund. This year was a little scary since we sold a second home and worried about taxes. Turbo tax found all the deductions and explained everything so easily. Stress reduced. Got a full refund. Thank you.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome as always! No matter what my tax situation is, Turbo Tax guides me through. Thank you for empowering me and saving me money!
Date published: 2022-04-16
Rated 5 out of 5 by from great It was very easy to use. will use again. will recommend to others
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to navigate Very user friendly. Support was quick to answer question in chat
Date published: 2022-04-16
Rated 5 out of 5 by from AWESOME IT WAS SUCH A GREAT HELP. SHE WAS VERY NICE AND HELPFUL
Date published: 2022-04-16
Rated 5 out of 5 by from Gets better (easier) every year For some reason I found the questions and prompts to be more helpful and detailed than former years
Date published: 2022-04-16
Rated 2 out of 5 by from Expensive and mediocre So many things lacking or done poorly. Just a couple for instances... -- Somehow didn't enter federal pin. After rejection only given vague directions to fill in. Why not a link to the proper location? -- Selling a rental house the only boxes are "Sales Price" and "Sales Expenses" with no prompts for the types of expenses. (Also doesn't have the simple calculation to divide asset/land percentage.) -- Could list plenty of other issues...
Date published: 2022-04-16
Rated 3 out of 5 by from 2021 Turbo Tax I have used TT for the last several years. This is the first time I've had issues with it. My return was rejected several times by the IRS. I made corrections only to have it come back to me with the same errors. TT did not make the corrections per the program. Needless to say, I have been very frustrated and disappointed.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1384