TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbtax Ricky did a great job answering my questions and we got back a great deal more then what was expected...
Date published: 2021-05-14
Rated 5 out of 5 by from awesome Great experience. The software was easy to work with
Date published: 2021-05-14
Rated 5 out of 5 by from Worked out to my benefit I had a big change this year with accounting for a rental property and having to file in two states, but Turbo Tax helped me through the situation. Thank you!
Date published: 2021-05-14
Rated 4 out of 5 by from Continues to find my deductions 10 years on I love the tips as I use them for strategy for next year as well.
Date published: 2021-05-14
Rated 1 out of 5 by from Live Agent was Slow and Not Helpful The live agent didn't answer my question quickly or well. Regular product is great, but not the live service.
Date published: 2021-05-14
Rated 4 out of 5 by from the live help was a good addition I liked an expert to review my taxes with me.aaaaa
Date published: 2021-05-14
Rated 5 out of 5 by from AMAZED AT THE SUPPORT THIS WAS MY FIRST YEAR DOING MY 1120S BY MYSELF. I WAS COMPLETELY FRAZZLED WITHIN THE FIRST 5 MINUTES. I CONTACTED THE ASSISTANCE CENTER AND WAS HELPED WITH EASE. I CAN NOW SAY I HAVE DONE MY OWN TAXES ( AND SAVED A BUNCH OF MONEY ON HAVING A CPA DO IT)
Date published: 2021-05-14
Rated 1 out of 5 by from turbo tax download was awful.. i will never download again...I save the complete tax file and close the software then come back later, it can't open anymore then i have to redo all over again. it said file one state free but i have to pay additional $25 to file my state tax. I pay total of 80 to dowload 40 for download state 25 to file state which is $145 to complete file my state and federal tax this yr.
Date published: 2021-05-14
Rated 5 out of 5 by from Switched to TurboTax Desktop and I love it. This was the first time I used TT for desktop (online only before) and it was very easy, intuitive to use. The software is constantly updated - it even allowed me to enter my crypto transaction via the 1099-B form. Thank you TurboTax for making the tax filing process easy and convenient for me year after year.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbtax Ricky did a great job answering my questions and we got back a great deal more then what was expected...
Date published: 2021-05-14
Rated 5 out of 5 by from awesome Great experience. The software was easy to work with
Date published: 2021-05-14
Rated 5 out of 5 by from Worked out to my benefit I had a big change this year with accounting for a rental property and having to file in two states, but Turbo Tax helped me through the situation. Thank you!
Date published: 2021-05-14
Rated 4 out of 5 by from Continues to find my deductions 10 years on I love the tips as I use them for strategy for next year as well.
Date published: 2021-05-14
Rated 1 out of 5 by from Live Agent was Slow and Not Helpful The live agent didn't answer my question quickly or well. Regular product is great, but not the live service.
Date published: 2021-05-14
Rated 4 out of 5 by from the live help was a good addition I liked an expert to review my taxes with me.aaaaa
Date published: 2021-05-14
Rated 5 out of 5 by from AMAZED AT THE SUPPORT THIS WAS MY FIRST YEAR DOING MY 1120S BY MYSELF. I WAS COMPLETELY FRAZZLED WITHIN THE FIRST 5 MINUTES. I CONTACTED THE ASSISTANCE CENTER AND WAS HELPED WITH EASE. I CAN NOW SAY I HAVE DONE MY OWN TAXES ( AND SAVED A BUNCH OF MONEY ON HAVING A CPA DO IT)
Date published: 2021-05-14
Rated 1 out of 5 by from turbo tax download was awful.. i will never download again...I save the complete tax file and close the software then come back later, it can't open anymore then i have to redo all over again. it said file one state free but i have to pay additional $25 to file my state tax. I pay total of 80 to dowload 40 for download state 25 to file state which is $145 to complete file my state and federal tax this yr.
Date published: 2021-05-14
Rated 5 out of 5 by from Switched to TurboTax Desktop and I love it. This was the first time I used TT for desktop (online only before) and it was very easy, intuitive to use. The software is constantly updated - it even allowed me to enter my crypto transaction via the 1099-B form. Thank you TurboTax for making the tax filing process easy and convenient for me year after year.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1378