TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Not thrilled with the time of product Very cumbersome, not like previous years. Hard to get the info I needed quickly. Never gave me tax credit for previous years I used TT. Tried to double cost when I was going to use tax return to pay for product. Not sure how I feel this year about your product.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!! We file our taxes with Turbo Tax every year. This year wee had to do and amendment and had no idea what to do. Turbo Tax walked us step by step making it such an easy process.
Date published: 2022-05-18
Rated 5 out of 5 by from Overall very good have been using for years, overall very good, will continue to use. did not differentiate between selling home/house or land for investment, continued to call land "your home" after showing that the landdid not qualify as a lived in home had trouble printing out final copy, sometimes printed out copies of headers with blank pages
Date published: 2022-05-17
Rated 5 out of 5 by from GREAT, EASY TO USE EASY, VERY QUICK AND SELF EXPLANATORY EASY TO USE!!
Date published: 2022-05-17
Rated 5 out of 5 by from I like using Turbo Tax. I appreciate the help in filing and then refiling my tax return.
Date published: 2022-05-17
Rated 5 out of 5 by from good He was quick to respond and did a great job. I feel comfortable with how he did.
Date published: 2022-05-17
Rated 5 out of 5 by from Very impressed with TurboTax Live service I've used H&R Block for years but their customer experience felt disjointed so I thought I'd give another online service a try. I'm very glad I did. My Tax expert, Douglas' services were impeccable! His attention to detail and quick response times were very impressive. I hope there's a way I can keep Douglas as my tax professional for years to come! Thanks to Doug, I'm definitely planning to use TurboTax Live going forward - this process was seamless.
Date published: 2022-05-17
Rated 5 out of 5 by from Turbo tax experts very helpful Turbotax live expert, kyle, was very helpful and patient when there were many issues on my side when trying to fix problem, would love to have help from him again if i needed it
Date published: 2022-05-17
Rated 4 out of 5 by from good one No problem with the step by step. TurboTax makes it easy
Date published: 2022-05-17
Rated 5 out of 5 by from Turbo tax is easy Very easy to do takes you trough all the steps. Thank you
Date published: 2022-05-17
All TurboTax® Offerings Reviews - Page 138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not thrilled with the time of product Very cumbersome, not like previous years. Hard to get the info I needed quickly. Never gave me tax credit for previous years I used TT. Tried to double cost when I was going to use tax return to pay for product. Not sure how I feel this year about your product.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!! We file our taxes with Turbo Tax every year. This year wee had to do and amendment and had no idea what to do. Turbo Tax walked us step by step making it such an easy process.
Date published: 2022-05-18
Rated 5 out of 5 by from Overall very good have been using for years, overall very good, will continue to use. did not differentiate between selling home/house or land for investment, continued to call land "your home" after showing that the landdid not qualify as a lived in home had trouble printing out final copy, sometimes printed out copies of headers with blank pages
Date published: 2022-05-17
Rated 5 out of 5 by from GREAT, EASY TO USE EASY, VERY QUICK AND SELF EXPLANATORY EASY TO USE!!
Date published: 2022-05-17
Rated 5 out of 5 by from I like using Turbo Tax. I appreciate the help in filing and then refiling my tax return.
Date published: 2022-05-17
Rated 5 out of 5 by from good He was quick to respond and did a great job. I feel comfortable with how he did.
Date published: 2022-05-17
Rated 5 out of 5 by from Very impressed with TurboTax Live service I've used H&R Block for years but their customer experience felt disjointed so I thought I'd give another online service a try. I'm very glad I did. My Tax expert, Douglas' services were impeccable! His attention to detail and quick response times were very impressive. I hope there's a way I can keep Douglas as my tax professional for years to come! Thanks to Doug, I'm definitely planning to use TurboTax Live going forward - this process was seamless.
Date published: 2022-05-17
Rated 5 out of 5 by from Turbo tax experts very helpful Turbotax live expert, kyle, was very helpful and patient when there were many issues on my side when trying to fix problem, would love to have help from him again if i needed it
Date published: 2022-05-17
Rated 4 out of 5 by from good one No problem with the step by step. TurboTax makes it easy
Date published: 2022-05-17
Rated 5 out of 5 by from Turbo tax is easy Very easy to do takes you trough all the steps. Thank you
Date published: 2022-05-17
All TurboTax® Offerings Reviews - Page 138