TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
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Rated 2 out of 5 by
HeidiHC from
Not thrilled with the time of product
Very cumbersome, not like previous years. Hard to get the info I needed quickly. Never gave me tax credit for previous years I used TT. Tried to double cost when I was going to use tax return to pay for product. Not sure how I feel this year about your product.
Date published: 2022-05-18
Rated 5 out of 5 by
Chris4983 from
Turbo Tax is Awesome!!!
We file our taxes with Turbo Tax every year. This year wee had to do and amendment and had no idea what to do. Turbo Tax walked us step by step making it such an easy process.
Date published: 2022-05-18
Rated 5 out of 5 by
Yevgeny from
Overall very good
have been using for years, overall very good, will continue to use. did not differentiate between selling home/house or land for investment, continued to call land "your home" after showing that the landdid not qualify as a lived in home had trouble printing out final copy, sometimes printed out copies of headers with blank pages
Date published: 2022-05-17
Rated 5 out of 5 by
OLEWIS from
GREAT, EASY TO USE
EASY, VERY QUICK AND SELF EXPLANATORY EASY TO USE!!
Date published: 2022-05-17
Rated 5 out of 5 by
BarbaraMyrlene from
I like using Turbo Tax.
I appreciate the help in filing and then refiling my tax return.
Date published: 2022-05-17
Rated 5 out of 5 by
eraq911 from
good
He was quick to respond and did a great job. I feel comfortable with how he did.
Date published: 2022-05-17
Rated 5 out of 5 by
Kristopher M from
Very impressed with TurboTax Live service
I've used H&R Block for years but their customer experience felt disjointed so I thought I'd give another online service a try. I'm very glad I did. My Tax expert, Douglas' services were impeccable! His attention to detail and quick response times were very impressive. I hope there's a way I can keep Douglas as my tax professional for years to come! Thanks to Doug, I'm definitely planning to use TurboTax Live going forward - this process was seamless.
Date published: 2022-05-17
Rated 5 out of 5 by
kayliebee from
Turbo tax experts very helpful
Turbotax live expert, kyle, was very helpful and patient when there were many issues on my side when trying to fix problem, would love to have help from him again if i needed it
Date published: 2022-05-17
Rated 4 out of 5 by
ArjayEasy from
good one
No problem with the step by step. TurboTax makes it easy
Date published: 2022-05-17
Rated 5 out of 5 by
Elmer12345 from
Turbo tax is easy
Very easy to do takes you trough all the steps. Thank you
All TurboTax® Offerings Reviews - Page 138
Date published: 2022-05-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
HeidiHC from
Not thrilled with the time of product
Very cumbersome, not like previous years. Hard to get the info I needed quickly. Never gave me tax credit for previous years I used TT. Tried to double cost when I was going to use tax return to pay for product. Not sure how I feel this year about your product.
Date published: 2022-05-18
Rated 5 out of 5 by
Chris4983 from
Turbo Tax is Awesome!!!
We file our taxes with Turbo Tax every year. This year wee had to do and amendment and had no idea what to do. Turbo Tax walked us step by step making it such an easy process.
Date published: 2022-05-18
Rated 5 out of 5 by
Yevgeny from
Overall very good
have been using for years, overall very good, will continue to use. did not differentiate between selling home/house or land for investment, continued to call land "your home" after showing that the landdid not qualify as a lived in home had trouble printing out final copy, sometimes printed out copies of headers with blank pages
Date published: 2022-05-17
Rated 5 out of 5 by
OLEWIS from
GREAT, EASY TO USE
EASY, VERY QUICK AND SELF EXPLANATORY EASY TO USE!!
Date published: 2022-05-17
Rated 5 out of 5 by
BarbaraMyrlene from
I like using Turbo Tax.
I appreciate the help in filing and then refiling my tax return.
Date published: 2022-05-17
Rated 5 out of 5 by
eraq911 from
good
He was quick to respond and did a great job. I feel comfortable with how he did.
Date published: 2022-05-17
Rated 5 out of 5 by
Kristopher M from
Very impressed with TurboTax Live service
I've used H&R Block for years but their customer experience felt disjointed so I thought I'd give another online service a try. I'm very glad I did. My Tax expert, Douglas' services were impeccable! His attention to detail and quick response times were very impressive. I hope there's a way I can keep Douglas as my tax professional for years to come! Thanks to Doug, I'm definitely planning to use TurboTax Live going forward - this process was seamless.
Date published: 2022-05-17
Rated 5 out of 5 by
kayliebee from
Turbo tax experts very helpful
Turbotax live expert, kyle, was very helpful and patient when there were many issues on my side when trying to fix problem, would love to have help from him again if i needed it
Date published: 2022-05-17
Rated 4 out of 5 by
ArjayEasy from
good one
No problem with the step by step. TurboTax makes it easy
Date published: 2022-05-17
Rated 5 out of 5 by
Elmer12345 from
Turbo tax is easy
Very easy to do takes you trough all the steps. Thank you
All TurboTax® Offerings Reviews - Page 138
Date published: 2022-05-17