TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from tubro tax is great i loved how it walked me through each and every step
Date published: 2023-08-25
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years to do both my tax returns, my husband's tax returns, my father's tax returns and my business tax returns. It is easy and accurate.
Date published: 2023-08-25
Rated 5 out of 5 by from fast quick and easy fast quick and easy. military free! definitely a little easier if someone explains it to you but the software gives you all the instructions you need, just takes a little time to read through it but if you're capable. It's worth doing your taxes yourself if you don't have extensive non-typical deductions and income
Date published: 2023-08-25
Rated 5 out of 5 by from Awesome Very easy to process and understandable how to file.
Date published: 2023-08-25
Rated 5 out of 5 by from Great and user friendly! Turbo Tax is easy to use and they offer great help, tips, and tools.
Date published: 2023-08-25
Rated 5 out of 5 by from Easy and fast I have been using Turbo Tax for over twenty-five years. It's only getting better.
Date published: 2023-08-25
Rated 5 out of 5 by from Simply the best Three years straight no problem. Make sure to review your numbers with your cheaters on!
Date published: 2023-08-25
Rated 3 out of 5 by from Still has bugs that havent been fixed for years! Turbotax is a very comprehensive tool but it has 2 basic flaws: 1) It constantly updates versions but never tells you what has been fixed 2) When you find bugs, it is very hard to find a workaround and the bugs persist for many years. Example of bugs: 1) There are states that provide the option of itemizing even though you take federal standard deduction. These states require you to provide the federal forms and turbotax does not include those forms, so you cannot efile state. Example is the 8283 charitable contributions - you can dediuct from state and not federal. If you try to efile the state, you will not get the 8283. So you need to print the 8283 by selecting itemize under federal, print it and then go back to standard deduction and mail in your state return with the 8283. Another bug: If you use a personal car for business use and personal use and want to deduct the personal property tax - if you go through easystep, guaranteed you will get the wrong numbers plugged in the tax return. Turbotax will not warn you there is a problem and you will file an incorrect return. These bugs have been there for years and havent been ever addressed. Turbotax is for simple returns only,
Date published: 2023-08-25
Rated 5 out of 5 by from Good service Melaine was great. Thank you for helping owe so much.
Date published: 2023-08-25
Rated 2 out of 5 by from Turbo tax is great but has become too expensive I use to be able to pay my turbotax via my refund, now to do it they added an extra 39 processing fee which is ridiculous. I was already too far away to cancel and restart with another software. Next year i will look at different options. I hate how it slipped on me at the end
Date published: 2023-08-25
All TurboTax® Offerings Reviews - Page 137
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from tubro tax is great i loved how it walked me through each and every step
Date published: 2023-08-25
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for years to do both my tax returns, my husband's tax returns, my father's tax returns and my business tax returns. It is easy and accurate.
Date published: 2023-08-25
Rated 5 out of 5 by from fast quick and easy fast quick and easy. military free! definitely a little easier if someone explains it to you but the software gives you all the instructions you need, just takes a little time to read through it but if you're capable. It's worth doing your taxes yourself if you don't have extensive non-typical deductions and income
Date published: 2023-08-25
Rated 5 out of 5 by from Awesome Very easy to process and understandable how to file.
Date published: 2023-08-25
Rated 5 out of 5 by from Great and user friendly! Turbo Tax is easy to use and they offer great help, tips, and tools.
Date published: 2023-08-25
Rated 5 out of 5 by from Easy and fast I have been using Turbo Tax for over twenty-five years. It's only getting better.
Date published: 2023-08-25
Rated 5 out of 5 by from Simply the best Three years straight no problem. Make sure to review your numbers with your cheaters on!
Date published: 2023-08-25
Rated 3 out of 5 by from Still has bugs that havent been fixed for years! Turbotax is a very comprehensive tool but it has 2 basic flaws: 1) It constantly updates versions but never tells you what has been fixed 2) When you find bugs, it is very hard to find a workaround and the bugs persist for many years. Example of bugs: 1) There are states that provide the option of itemizing even though you take federal standard deduction. These states require you to provide the federal forms and turbotax does not include those forms, so you cannot efile state. Example is the 8283 charitable contributions - you can dediuct from state and not federal. If you try to efile the state, you will not get the 8283. So you need to print the 8283 by selecting itemize under federal, print it and then go back to standard deduction and mail in your state return with the 8283. Another bug: If you use a personal car for business use and personal use and want to deduct the personal property tax - if you go through easystep, guaranteed you will get the wrong numbers plugged in the tax return. Turbotax will not warn you there is a problem and you will file an incorrect return. These bugs have been there for years and havent been ever addressed. Turbotax is for simple returns only,
Date published: 2023-08-25
Rated 5 out of 5 by from Good service Melaine was great. Thank you for helping owe so much.
Date published: 2023-08-25
Rated 2 out of 5 by from Turbo tax is great but has become too expensive I use to be able to pay my turbotax via my refund, now to do it they added an extra 39 processing fee which is ridiculous. I was already too far away to cancel and restart with another software. Next year i will look at different options. I hate how it slipped on me at the end
Date published: 2023-08-25
All TurboTax® Offerings Reviews - Page 137