TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Cess13 from
Awesome UI
Very intuitive and good service, everything was very quick and easy to do
Date published: 2023-04-18
Rated 3 out of 5 by
Nina7777 from
Frustrating
opted to link my bank accounts to record expenses. Wasn't able to go back and make changes at any point, once I submitted the data. Very Frustrating. Not user friendly
Date published: 2023-04-18
Rated 5 out of 5 by
dnaed from
easy and fast
easy to use and fast, was able to do taxes in 2 hours
Date published: 2023-04-18
Rated 2 out of 5 by
Jane9999999 from
Quality has gone down
I have been using Turbo tax for 10 years now and the quality has definitely gone down. It's harder to use and more expensive, not sure what is going on, very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by
mtyhigh from
Anothe awsome return
Another year in the books!! Thank you Turbo Tax!! !
Date published: 2023-04-18
Rated 5 out of 5 by
Rich2022_101 from
TurboTax has and continues to be my GoTo Tax App
I have found TurboTax extremely helpful and very user friendly. There are areas where taxes can become complicated and TurboTax offers many examples to assist in answering those tough questions. TurboTax may not always have a simple answer, but the community of folks have been able to assist in several scenarios I have experienced complex tax issues. This years version of Premier that I utilized did seem more buggy than all past 30+ years, but I was able to make it through to submission without to many issues.
Date published: 2023-04-18
Rated 5 out of 5 by
13579Tony from
good job fast
good job fast...............................................
Date published: 2023-04-18
Rated 2 out of 5 by
angry and unimpressed from
Final Filing is horrible
Trying to file it forces you to pick the deluxe version and took me 20 minutes to figure out how to bypass to the free simple form. Ridiculous!!!! Cheaper to pay someone to do my taxes. Will not use this again.
Date published: 2023-04-18
Rated 4 out of 5 by
Amoo BB from
Turbotax is ok
Turbotax is ok. I recommend using it. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by
TweetyBird7219 from
Turbo Tax To The Rescue
User for 8 years, efficient, and very user friendly
All TurboTax® Offerings Reviews - Page 1359
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cess13 from
Awesome UI
Very intuitive and good service, everything was very quick and easy to do
Date published: 2023-04-18
Rated 3 out of 5 by
Nina7777 from
Frustrating
opted to link my bank accounts to record expenses. Wasn't able to go back and make changes at any point, once I submitted the data. Very Frustrating. Not user friendly
Date published: 2023-04-18
Rated 5 out of 5 by
dnaed from
easy and fast
easy to use and fast, was able to do taxes in 2 hours
Date published: 2023-04-18
Rated 2 out of 5 by
Jane9999999 from
Quality has gone down
I have been using Turbo tax for 10 years now and the quality has definitely gone down. It's harder to use and more expensive, not sure what is going on, very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by
mtyhigh from
Anothe awsome return
Another year in the books!! Thank you Turbo Tax!! !
Date published: 2023-04-18
Rated 5 out of 5 by
Rich2022_101 from
TurboTax has and continues to be my GoTo Tax App
I have found TurboTax extremely helpful and very user friendly. There are areas where taxes can become complicated and TurboTax offers many examples to assist in answering those tough questions. TurboTax may not always have a simple answer, but the community of folks have been able to assist in several scenarios I have experienced complex tax issues. This years version of Premier that I utilized did seem more buggy than all past 30+ years, but I was able to make it through to submission without to many issues.
Date published: 2023-04-18
Rated 5 out of 5 by
13579Tony from
good job fast
good job fast...............................................
Date published: 2023-04-18
Rated 2 out of 5 by
angry and unimpressed from
Final Filing is horrible
Trying to file it forces you to pick the deluxe version and took me 20 minutes to figure out how to bypass to the free simple form. Ridiculous!!!! Cheaper to pay someone to do my taxes. Will not use this again.
Date published: 2023-04-18
Rated 4 out of 5 by
Amoo BB from
Turbotax is ok
Turbotax is ok. I recommend using it. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by
TweetyBird7219 from
Turbo Tax To The Rescue
User for 8 years, efficient, and very user friendly
All TurboTax® Offerings Reviews - Page 1359
Date published: 2023-04-18