TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Staff helpful. First time filer and it was easy Easy breezy. I found all the necessary paperwork and info and let me file same day.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome help Kylee very calming and helpful and we resolved the problem
Date published: 2021-05-14
Rated 4 out of 5 by from good it's a good experience online. they connected as soon as i requested for help
Date published: 2021-05-14
Rated 5 out of 5 by from Lots of help I like that the extra forms are just created without my help
Date published: 2021-05-14
Rated 5 out of 5 by from So Easy! I hate doing taxes, but Turbo Tax makes it about as easy and painless as it gets. Almost fool proof to mess your return up.
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for returns and have always loved it!
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax is sometimes annoying I find it obnoxious that I can never see the way that forms are filled out prior to actually completing and filing the forms. It was not, in my memory, always the case and I have used TurboTax for many years. I would really like to see not just separate calculations of taxes on qualified dividends or ordinary income or capital gains, but the taxes as they appear in the tax form. I am quite happy with the thoroughness and accuracy that I get, but dislike the "hidden" nature of what is being done with the data.
Date published: 2021-05-14
Rated 5 out of 5 by from Can't do without it I have used Turbo Tax for many many years. I love how it keeps track of carry forward info and all of the previous year's data.
Date published: 2021-05-14
Rated 3 out of 5 by from Online help is not helpful The online help is not helpful. My questions were not answered. I asked how to delete duplicate 1099 DIVs. None of the responses I received answered the question. It would be helpful if there were an online chat.
Date published: 2021-05-14
Rated 5 out of 5 by from Complex - yes but thorough - great Have been using Turbo Tax for at least 10 years with favorable experience.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1355
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Staff helpful. First time filer and it was easy Easy breezy. I found all the necessary paperwork and info and let me file same day.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome help Kylee very calming and helpful and we resolved the problem
Date published: 2021-05-14
Rated 4 out of 5 by from good it's a good experience online. they connected as soon as i requested for help
Date published: 2021-05-14
Rated 5 out of 5 by from Lots of help I like that the extra forms are just created without my help
Date published: 2021-05-14
Rated 5 out of 5 by from So Easy! I hate doing taxes, but Turbo Tax makes it about as easy and painless as it gets. Almost fool proof to mess your return up.
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for returns and have always loved it!
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax is sometimes annoying I find it obnoxious that I can never see the way that forms are filled out prior to actually completing and filing the forms. It was not, in my memory, always the case and I have used TurboTax for many years. I would really like to see not just separate calculations of taxes on qualified dividends or ordinary income or capital gains, but the taxes as they appear in the tax form. I am quite happy with the thoroughness and accuracy that I get, but dislike the "hidden" nature of what is being done with the data.
Date published: 2021-05-14
Rated 5 out of 5 by from Can't do without it I have used Turbo Tax for many many years. I love how it keeps track of carry forward info and all of the previous year's data.
Date published: 2021-05-14
Rated 3 out of 5 by from Online help is not helpful The online help is not helpful. My questions were not answered. I asked how to delete duplicate 1099 DIVs. None of the responses I received answered the question. It would be helpful if there were an online chat.
Date published: 2021-05-14
Rated 5 out of 5 by from Complex - yes but thorough - great Have been using Turbo Tax for at least 10 years with favorable experience.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1355