TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Difficulty with online not populating. Not a great product and expensive considering little that Turbo provides. Also difficulty with populating certain pages online. And adding an additional expense for using credit card to pay is ridiculous.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy as can be Simple and to the point question with direction on how to answer
Date published: 2021-05-14
Rated 1 out of 5 by from Sux this year It would not update forcing me to file by mail. This is not what I paid for!
Date published: 2021-05-14
Rated 5 out of 5 by from Good Guide Guides you through the facets of each crook-and-nanny.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo tax is more than I expected. It was easier than I thought so I will definitely use it next time. Really nice people, helpful respectful, and knowledgeable. I didn't care for chat that much however. Live is really really good!
Date published: 2021-05-14
Rated 3 out of 5 by from Great product with sneaky fees The walkthrough is easy to follow, meticulous, and thorough. You can explore and get information on a wide variety of tax subjects. The additive fees left me feeling price gouged. I paid over $80 for TurboTax Premier with State Returns. What the software didn't state was I had to pay for the State filing, which is misleading. Then there's the add-on Audit Assist that states it's $40. Not written in numeric format is the additional forty dollar fee for setting up Audit Assist. And if you elect to pay the fees from your return, there's a fee for that. When the final offer of product to jumpstart my taxes in November popped up, I saw another wallet grab. Just be up front and clear about the charges, then I might I purchased the upsell.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is a very good tool Great life chat and follow up with good and sound advice
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Is Great. The website is easy to navigate and easy to use. I will definitely us TurboTax in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from awesome Turbo tax is extraordinary awesome, I am happy to recommend Turbo Tax to friends.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy for a first time filer I appreciate the ease of use and guidance throughout the process.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Difficulty with online not populating. Not a great product and expensive considering little that Turbo provides. Also difficulty with populating certain pages online. And adding an additional expense for using credit card to pay is ridiculous.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy as can be Simple and to the point question with direction on how to answer
Date published: 2021-05-14
Rated 1 out of 5 by from Sux this year It would not update forcing me to file by mail. This is not what I paid for!
Date published: 2021-05-14
Rated 5 out of 5 by from Good Guide Guides you through the facets of each crook-and-nanny.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo tax is more than I expected. It was easier than I thought so I will definitely use it next time. Really nice people, helpful respectful, and knowledgeable. I didn't care for chat that much however. Live is really really good!
Date published: 2021-05-14
Rated 3 out of 5 by from Great product with sneaky fees The walkthrough is easy to follow, meticulous, and thorough. You can explore and get information on a wide variety of tax subjects. The additive fees left me feeling price gouged. I paid over $80 for TurboTax Premier with State Returns. What the software didn't state was I had to pay for the State filing, which is misleading. Then there's the add-on Audit Assist that states it's $40. Not written in numeric format is the additional forty dollar fee for setting up Audit Assist. And if you elect to pay the fees from your return, there's a fee for that. When the final offer of product to jumpstart my taxes in November popped up, I saw another wallet grab. Just be up front and clear about the charges, then I might I purchased the upsell.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is a very good tool Great life chat and follow up with good and sound advice
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Is Great. The website is easy to navigate and easy to use. I will definitely us TurboTax in the future.
Date published: 2021-05-14
Rated 4 out of 5 by from awesome Turbo tax is extraordinary awesome, I am happy to recommend Turbo Tax to friends.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy for a first time filer I appreciate the ease of use and guidance throughout the process.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1348