TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from It's easy Thought it would be a lot harder but it was easy. I would be doing this again next tear
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent and Complete tax SW with few hiccups I have been using TT for nearly 30 years and find it to be the easiest and most complete The best tax software available. The interview process is very complete and understandable. Yes, there are occasional spots where it can get confused or hung up, but they are very esoteric, like Section 199A income or Intangible Drilling Costs for direct oil investments, and would not normally be encountered by most people. Despite some of these hiccups, I have always been able to work out the needed entries and completed my taxes in a satisfactory manner.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so Easy! This year, taxes were a lot on me as I did not know I was a 1099 for my coaching at Crossfit. So owing hit me hard. Thankfully Turbo Tax helped me through!
Date published: 2023-04-18
Rated 4 out of 5 by from review its okay, saved all info which was nice, but was somewhat difficult to follow
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is great It was very helpful and easy to do. I will definitely use again!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Quick & Easy - and Trustworthy I've been using TurboTax for many years. I keep coming to them every year because of flawless returns and it gets easier every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax keeps getting better! Turbotax with live assistance is incredible. I had a wonderful and kind woman with 30 years experience help me navigate through the confusion of doing your own taxes. Luckily I don't have to do it by myself anymore thanks to Turbotax live and the incredible expert i had. I hope to work with her next year and many more years.
Date published: 2023-04-18
Rated 5 out of 5 by from Long Time User Amazed Again! Once again Turbo Tax made filing our returns so easy! in 1hour and 30 Minutes we were done. Everything was so easy to follow. Have been using on line for 8 years, and for several more years using the program on my computer. This is the Best Tax Software Period.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall better than manual Overall like TurboTax. Although, some areas are confusing without any clarification. If you leave to look up information, it will time out. Sometimes, it comes back to a different area and I don't see those questions again.
Date published: 2023-04-18
Rated 2 out of 5 by from Not as good Old CD version was more user friendly than download version. I had to pay just in order to send my Federal e-file. It used to be buy the CD and get a free Federal e-file. I always wanted to print and mail my state but again this year with the CD I had to pay before I was even given a chance to "save" either return. Why did I have to spend $85.00 on a CD and then pay more to complete it? I don't like the money grab. I have used Turbo Tax for the last 12 years. Last year it was a major headache that "support" could do nothing to fix. I had to get an extension and then just do my taxes by hand even though I bought the Turbo Tax CD. That was a waste of my money in 2022. Now this year I pay for the CD but then that was not enough and I got charged an additional $183. This will be the last of Turbo Tax for me and anyway that will listen to me.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1330
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It's easy Thought it would be a lot harder but it was easy. I would be doing this again next tear
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent and Complete tax SW with few hiccups I have been using TT for nearly 30 years and find it to be the easiest and most complete The best tax software available. The interview process is very complete and understandable. Yes, there are occasional spots where it can get confused or hung up, but they are very esoteric, like Section 199A income or Intangible Drilling Costs for direct oil investments, and would not normally be encountered by most people. Despite some of these hiccups, I have always been able to work out the needed entries and completed my taxes in a satisfactory manner.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is so Easy! This year, taxes were a lot on me as I did not know I was a 1099 for my coaching at Crossfit. So owing hit me hard. Thankfully Turbo Tax helped me through!
Date published: 2023-04-18
Rated 4 out of 5 by from review its okay, saved all info which was nice, but was somewhat difficult to follow
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is great It was very helpful and easy to do. I will definitely use again!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Quick & Easy - and Trustworthy I've been using TurboTax for many years. I keep coming to them every year because of flawless returns and it gets easier every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax keeps getting better! Turbotax with live assistance is incredible. I had a wonderful and kind woman with 30 years experience help me navigate through the confusion of doing your own taxes. Luckily I don't have to do it by myself anymore thanks to Turbotax live and the incredible expert i had. I hope to work with her next year and many more years.
Date published: 2023-04-18
Rated 5 out of 5 by from Long Time User Amazed Again! Once again Turbo Tax made filing our returns so easy! in 1hour and 30 Minutes we were done. Everything was so easy to follow. Have been using on line for 8 years, and for several more years using the program on my computer. This is the Best Tax Software Period.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall better than manual Overall like TurboTax. Although, some areas are confusing without any clarification. If you leave to look up information, it will time out. Sometimes, it comes back to a different area and I don't see those questions again.
Date published: 2023-04-18
Rated 2 out of 5 by from Not as good Old CD version was more user friendly than download version. I had to pay just in order to send my Federal e-file. It used to be buy the CD and get a free Federal e-file. I always wanted to print and mail my state but again this year with the CD I had to pay before I was even given a chance to "save" either return. Why did I have to spend $85.00 on a CD and then pay more to complete it? I don't like the money grab. I have used Turbo Tax for the last 12 years. Last year it was a major headache that "support" could do nothing to fix. I had to get an extension and then just do my taxes by hand even though I bought the Turbo Tax CD. That was a waste of my money in 2022. Now this year I pay for the CD but then that was not enough and I got charged an additional $183. This will be the last of Turbo Tax for me and anyway that will listen to me.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1330