TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Program I am very very reluctant to do y taxes. I normally pay over $1000 each year. However, after COVID it's been difficult to find a good CPA. Using Turbo tax saved me money and I am grateful the service exists.
Date published: 2023-04-18
Rated 5 out of 5 by from TT makes doing taxes a pleasant experience. Turbo Tax makes doing taxes quick and easy, looking for deductions at every turn, and giving credit where credit is due without partiality.
Date published: 2023-04-18
Rated 4 out of 5 by from TURB IS MUCH EASIER TO GO THROUGH MY SIMPLE TAXES IT WAS GOOD ACCEPT I WASN'T SURE HOW TO DO ANY MONEY I PAID ON STUDENT LOANS.
Date published: 2023-04-18
Rated 5 out of 5 by from Easily navigated TurboTax got you through each step. Customer service was also great when I needed assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Very intuitive, user friendly and informative This was my first time doing deductions for our self-employment. I was nervous and scared but Turbo Tax was super easy to use. It left no stone unturned in helping me maximize my return.
Date published: 2023-04-18
Rated 1 out of 5 by from Used to be free Don't understand why I'm paying now. Last year using.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax beats all the other online tax compainies I was really worried about filing my tax return. This was the first year I took on the challenge myself. Turbotax had step by step instructions and at each step there was a link and the information came up right there on the side of the page. It was friendly with calming illustrations and encouragement each time something happened such as going from one section to the other. It was as if someone was holding my hand and helping me every step of the way. I can't suggest changes because not only did they give me the best tax filing experience but their attention to every detail calmed and cheered me considerably. I never thought I'd find a service like this. I had tried a free service and the experience was horrendous. This is worth every penny and is not expensive at all. I actually kind of enjoyed myself and I am not afraid of tax time anymore.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax I've been using turbo tax for many years, what a surprise, I got an email coupon for 20% off, unfortunately it didn't work!!!! Looks like ill be shopping around next year!!!!
Date published: 2023-04-18
Rated 4 out of 5 by from good Good software for file tax returns, I use it every year
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy & Simple Awesome Service, Super Easy & Fast for last minute folks like me!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1313
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Program I am very very reluctant to do y taxes. I normally pay over $1000 each year. However, after COVID it's been difficult to find a good CPA. Using Turbo tax saved me money and I am grateful the service exists.
Date published: 2023-04-18
Rated 5 out of 5 by from TT makes doing taxes a pleasant experience. Turbo Tax makes doing taxes quick and easy, looking for deductions at every turn, and giving credit where credit is due without partiality.
Date published: 2023-04-18
Rated 4 out of 5 by from TURB IS MUCH EASIER TO GO THROUGH MY SIMPLE TAXES IT WAS GOOD ACCEPT I WASN'T SURE HOW TO DO ANY MONEY I PAID ON STUDENT LOANS.
Date published: 2023-04-18
Rated 5 out of 5 by from Easily navigated TurboTax got you through each step. Customer service was also great when I needed assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Very intuitive, user friendly and informative This was my first time doing deductions for our self-employment. I was nervous and scared but Turbo Tax was super easy to use. It left no stone unturned in helping me maximize my return.
Date published: 2023-04-18
Rated 1 out of 5 by from Used to be free Don't understand why I'm paying now. Last year using.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax beats all the other online tax compainies I was really worried about filing my tax return. This was the first year I took on the challenge myself. Turbotax had step by step instructions and at each step there was a link and the information came up right there on the side of the page. It was friendly with calming illustrations and encouragement each time something happened such as going from one section to the other. It was as if someone was holding my hand and helping me every step of the way. I can't suggest changes because not only did they give me the best tax filing experience but their attention to every detail calmed and cheered me considerably. I never thought I'd find a service like this. I had tried a free service and the experience was horrendous. This is worth every penny and is not expensive at all. I actually kind of enjoyed myself and I am not afraid of tax time anymore.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax I've been using turbo tax for many years, what a surprise, I got an email coupon for 20% off, unfortunately it didn't work!!!! Looks like ill be shopping around next year!!!!
Date published: 2023-04-18
Rated 4 out of 5 by from good Good software for file tax returns, I use it every year
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy & Simple Awesome Service, Super Easy & Fast for last minute folks like me!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1313