TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
Bill dot from
2023 Review
Very easy to use and follow along. Step by step instructions were clear.
Date published: 2023-04-18
Rated 5 out of 5 by
MoBetterMe53 from
Turbo tax is great
Quick and easy. Very helpful and directions are clear.
Date published: 2023-04-18
Rated 2 out of 5 by
karyn3 from
User friendly/pricey fees w/ lack of transparency
Very user friendly, but not much different than other self-filing tax services with the helpful tips and transferring data from last year. Certainly not worth the fees when there are other services offering the same thing at much lower rates. Of course you find out about an additional $39 processing fee after already taking the time to complete everything, at that point you don't want to start over with another service. I understand turbotax has become huge and has had to involve partners to help process tax refunds for all of their customers, however the lack of transparency on all of the fees is disappointing.
Date published: 2023-04-18
Rated 5 out of 5 by
Sihlol from
Seamless
This was much less stressful to use than HR Block.
Date published: 2023-04-18
Rated 5 out of 5 by
matt3113 from
fantastic experience, easy to use
last minute tax filer here. great service. makes things very easy.
Date published: 2023-04-18
Rated 2 out of 5 by
ughggghh from
blah
it was good but i thought turbo tax was free i clicked on no to every but still got charged 189
Date published: 2023-04-18
Rated 1 out of 5 by
DaxRen from
turbo tax took my money
I was forced into the premium option and I did not enjoy it
Date published: 2023-04-18
Rated 4 out of 5 by
Boobzzz from
Pretty Good overall
My only complaint is you need to be cognizant of in what state income was made, and some of the defaults are not correct for military pay.
Date published: 2023-04-18
Rated 5 out of 5 by
Winter0235 from
TurboTax is great
Great experience with those I spoke with, however there were some schedules e.g. depreciation that could be more user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
F Sanchez from
Easy Peasy
first time we did not buy the software and did it on line! Super easy and helpful
All TurboTax® Offerings Reviews - Page 1288
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bill dot from
2023 Review
Very easy to use and follow along. Step by step instructions were clear.
Date published: 2023-04-18
Rated 5 out of 5 by
MoBetterMe53 from
Turbo tax is great
Quick and easy. Very helpful and directions are clear.
Date published: 2023-04-18
Rated 2 out of 5 by
karyn3 from
User friendly/pricey fees w/ lack of transparency
Very user friendly, but not much different than other self-filing tax services with the helpful tips and transferring data from last year. Certainly not worth the fees when there are other services offering the same thing at much lower rates. Of course you find out about an additional $39 processing fee after already taking the time to complete everything, at that point you don't want to start over with another service. I understand turbotax has become huge and has had to involve partners to help process tax refunds for all of their customers, however the lack of transparency on all of the fees is disappointing.
Date published: 2023-04-18
Rated 5 out of 5 by
Sihlol from
Seamless
This was much less stressful to use than HR Block.
Date published: 2023-04-18
Rated 5 out of 5 by
matt3113 from
fantastic experience, easy to use
last minute tax filer here. great service. makes things very easy.
Date published: 2023-04-18
Rated 2 out of 5 by
ughggghh from
blah
it was good but i thought turbo tax was free i clicked on no to every but still got charged 189
Date published: 2023-04-18
Rated 1 out of 5 by
DaxRen from
turbo tax took my money
I was forced into the premium option and I did not enjoy it
Date published: 2023-04-18
Rated 4 out of 5 by
Boobzzz from
Pretty Good overall
My only complaint is you need to be cognizant of in what state income was made, and some of the defaults are not correct for military pay.
Date published: 2023-04-18
Rated 5 out of 5 by
Winter0235 from
TurboTax is great
Great experience with those I spoke with, however there were some schedules e.g. depreciation that could be more user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
F Sanchez from
Easy Peasy
first time we did not buy the software and did it on line! Super easy and helpful
All TurboTax® Offerings Reviews - Page 1288
Date published: 2023-04-18