TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from It's Deductible Didn't Work Properly in TY2021 When TurboTax went to go look for It's Deductible, my charities listed for TY2020 were not available in TY2021 Tab. Had to enter my charities by hand this year. Similar problems plagued the message board in early Jan-Mar 2022. Not fixed, No Bueno!
Date published: 2022-04-16
Rated 5 out of 5 by from Love the product Turbo Tax always provides me with step by step instructions on how to file my returns. That's worth so much these days.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax - So Easy! Great features, helps you right through every tax situation. Was done in under an hour!
Date published: 2022-04-16
Rated 4 out of 5 by from Overall very good experience (as usual) The only reason I did not give TT a 5-star rating is that it lacks good online support for basic questions. It has gotten better, but searching the forum for answers is still cumbersome and uses outdated search capabilities. TT needs to employ more AI.
Date published: 2022-04-16
Rated 4 out of 5 by from They help me a lot Never filed taxes before, they help me every step of the way
Date published: 2022-04-16
Rated 5 out of 5 by from TURBOTAX 2021 AWESOME AND VERY HELPFULL TURBO TAX IS GREAT AND VERY HELPFULL I'll COME NEXT YEAR AGAIN
Date published: 2022-04-16
Rated 4 out of 5 by from not as smooth this time state email filing not going through. Not getting any prompts for correction. Let's just drop that and I'll file it manually. Have time in Md. First time in six years Turbo tax was a bit of a chore.
Date published: 2022-04-16
Rated 5 out of 5 by from 8 years with satisfaction! Detailed assistance a plus. Turbo-tax comes through.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is easy to use it was easy to use, walks you through step by step
Date published: 2022-04-16
Rated 5 out of 5 by from LOVE TURBO TAX The use of Turbo Tax was easy and helpful. I didn't have to leave my home to get it done.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1288
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It's Deductible Didn't Work Properly in TY2021 When TurboTax went to go look for It's Deductible, my charities listed for TY2020 were not available in TY2021 Tab. Had to enter my charities by hand this year. Similar problems plagued the message board in early Jan-Mar 2022. Not fixed, No Bueno!
Date published: 2022-04-16
Rated 5 out of 5 by from Love the product Turbo Tax always provides me with step by step instructions on how to file my returns. That's worth so much these days.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax - So Easy! Great features, helps you right through every tax situation. Was done in under an hour!
Date published: 2022-04-16
Rated 4 out of 5 by from Overall very good experience (as usual) The only reason I did not give TT a 5-star rating is that it lacks good online support for basic questions. It has gotten better, but searching the forum for answers is still cumbersome and uses outdated search capabilities. TT needs to employ more AI.
Date published: 2022-04-16
Rated 4 out of 5 by from They help me a lot Never filed taxes before, they help me every step of the way
Date published: 2022-04-16
Rated 5 out of 5 by from TURBOTAX 2021 AWESOME AND VERY HELPFULL TURBO TAX IS GREAT AND VERY HELPFULL I'll COME NEXT YEAR AGAIN
Date published: 2022-04-16
Rated 4 out of 5 by from not as smooth this time state email filing not going through. Not getting any prompts for correction. Let's just drop that and I'll file it manually. Have time in Md. First time in six years Turbo tax was a bit of a chore.
Date published: 2022-04-16
Rated 5 out of 5 by from 8 years with satisfaction! Detailed assistance a plus. Turbo-tax comes through.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is easy to use it was easy to use, walks you through step by step
Date published: 2022-04-16
Rated 5 out of 5 by from LOVE TURBO TAX The use of Turbo Tax was easy and helpful. I didn't have to leave my home to get it done.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1288