TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is great It was quick and easy. It took less than an hour. See you next year
Date published: 2021-05-15
Rated 5 out of 5 by from Turbox Tax is Amazing! It was very easy to follow through all of the parts with excellent explanations for each section. I found this to be a great process.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Tool Very easy to use. Will be using next year as well.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is quick and easy!!! It's always a breeze with TurboTax. The ease of use and information is outstanding!
Date published: 2021-05-15
Rated 5 out of 5 by from Always nervous to file taxes - TurboTax is great Always nervous to attempt adulting on my own, but for many years now (many) Turbo Tax has helped me file my taxes in my own home to get the best return. Owning my own company seemed overwhelming at first, but experiences like this help me greatly (and at a lower cost)!!
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to navigate Not really happy with the person that contacted me
Date published: 2021-05-15
Rated 4 out of 5 by from Thank Goodness for TurboTax A little confusing at first otherwise once I got used to it my effort paid off.
Date published: 2021-05-15
Rated 5 out of 5 by from Saves time and worry Used it for a couple of decades - never had an issue.
Date published: 2021-05-15
Rated 3 out of 5 by from Good for basic taxes As my tax returns have become complicated, Turbo Tax has become less user friendly and less effective at saving money on my returns. Worked well for simple to moderate returns. My tax needs appear to have outgrown its usefulness.
Date published: 2021-05-15
Rated 4 out of 5 by from Left some blanks unfilled due to program problem I have used turbo tax for more than 15 years. Have always trusted the program. This year the program failed to transfer certain numbers from Federal to state. Federal w-2 showed all income earned in Alabama. When transferred to state form the program changed one w-2 to out of state and did not fill in a spot on the form leaving it blank. When reviewed no error was found. Electronically filed tax returns federal accepted State rejected. Program told me where error was but as to help correcting the problem none was given. I had to find the related page and guess what was omitted and fill in blank. Hoping I got it right. Big disappointment from the company I trust. Trying again.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1230
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great It was quick and easy. It took less than an hour. See you next year
Date published: 2021-05-15
Rated 5 out of 5 by from Turbox Tax is Amazing! It was very easy to follow through all of the parts with excellent explanations for each section. I found this to be a great process.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Tool Very easy to use. Will be using next year as well.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is quick and easy!!! It's always a breeze with TurboTax. The ease of use and information is outstanding!
Date published: 2021-05-15
Rated 5 out of 5 by from Always nervous to file taxes - TurboTax is great Always nervous to attempt adulting on my own, but for many years now (many) Turbo Tax has helped me file my taxes in my own home to get the best return. Owning my own company seemed overwhelming at first, but experiences like this help me greatly (and at a lower cost)!!
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to navigate Not really happy with the person that contacted me
Date published: 2021-05-15
Rated 4 out of 5 by from Thank Goodness for TurboTax A little confusing at first otherwise once I got used to it my effort paid off.
Date published: 2021-05-15
Rated 5 out of 5 by from Saves time and worry Used it for a couple of decades - never had an issue.
Date published: 2021-05-15
Rated 3 out of 5 by from Good for basic taxes As my tax returns have become complicated, Turbo Tax has become less user friendly and less effective at saving money on my returns. Worked well for simple to moderate returns. My tax needs appear to have outgrown its usefulness.
Date published: 2021-05-15
Rated 4 out of 5 by from Left some blanks unfilled due to program problem I have used turbo tax for more than 15 years. Have always trusted the program. This year the program failed to transfer certain numbers from Federal to state. Federal w-2 showed all income earned in Alabama. When transferred to state form the program changed one w-2 to out of state and did not fill in a spot on the form leaving it blank. When reviewed no error was found. Electronically filed tax returns federal accepted State rejected. Program told me where error was but as to help correcting the problem none was given. I had to find the related page and guess what was omitted and fill in blank. Hoping I got it right. Big disappointment from the company I trust. Trying again.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1230