TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's good if your taxes are fairly simple If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
Rated 5 out of 5 by from great Turbo Tax is a great program. To use during any tax year
Date published: 2023-04-18
Rated 5 out of 5 by from Really great for importing stock trading info I was having trouble importing stock info on other tax sites and I loved how easy turbo tax made it to import my Robinhood info
Date published: 2023-04-18
Rated 5 out of 5 by from Well Done Turbo T It's really nice to know I can do my own taxes with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I have been using Turbo Tax Premium for several years to e-file. The interface is very user-friendly and motivational. I LOVE that I don't have to hunt for answers if I get stumped or unsure about what a question is asking or what I can deduct. They have answers built in that make sure everything is clearly explained. The graphics and screen/question transitions make it so easy and almost fun to complete my taxes. I always walk away feeling like I have gotten the best possible refund by using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is so easy! Turbo tax was simple and fast! It made this stressful time seem too easy and hassle free!
Date published: 2023-04-18
Rated 2 out of 5 by from UGH!!~ EVERY YEAR I CAN NEVER E-FILE BECAUSE I ALWAYS GET REJECTD BECAUSE THEY WON'T ACCEPT MY EIN NUMBERS FOR OUR RETIREMENT ACCOUNTS SO FRUSTRATING. I HAVE USE TURBO TAX FOR OVER 10 YEARS AND HAVE YET BEN ABLE TO E-FILE. I WILL PROBABLY HAVE AN AGENCY DO MY TAXES NEXT YEAR.
Date published: 2023-04-18
Rated 1 out of 5 by from hiden fees Probably not good timing to ask for a review? Just after you milked a little more out of me for the online file that is always included when you buy. :-(
Date published: 2023-04-18
Rated 1 out of 5 by from REDUCE THE COST PLEASE THE FEES ARE GOING UP!!!! I REMEMBER FILING AND ONLY GETTING MINIMAL TAKEN OUT FOR SERVICES. NOW IT'S TAKING OUT ABOUT 1/3 OF MY REFUND! THIS IS THE LAST YEAR I FILE WITH TURBOTAX. DEFINITELY NOT WORTH IT ANYMORE!!!
Date published: 2023-04-18
Rated 4 out of 5 by from Great product -- gives me peace of mind I've been a TurboTax user for years and I appreciate that the product improves every year. I don't have a terribly complicated tax situation, but I feel confident when I use TurboTax that I'm getting my filing done right.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1204
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's good if your taxes are fairly simple If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
Date published: 2023-04-18
Rated 5 out of 5 by from great Turbo Tax is a great program. To use during any tax year
Date published: 2023-04-18
Rated 5 out of 5 by from Really great for importing stock trading info I was having trouble importing stock info on other tax sites and I loved how easy turbo tax made it to import my Robinhood info
Date published: 2023-04-18
Rated 5 out of 5 by from Well Done Turbo T It's really nice to know I can do my own taxes with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I have been using Turbo Tax Premium for several years to e-file. The interface is very user-friendly and motivational. I LOVE that I don't have to hunt for answers if I get stumped or unsure about what a question is asking or what I can deduct. They have answers built in that make sure everything is clearly explained. The graphics and screen/question transitions make it so easy and almost fun to complete my taxes. I always walk away feeling like I have gotten the best possible refund by using Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is so easy! Turbo tax was simple and fast! It made this stressful time seem too easy and hassle free!
Date published: 2023-04-18
Rated 2 out of 5 by from UGH!!~ EVERY YEAR I CAN NEVER E-FILE BECAUSE I ALWAYS GET REJECTD BECAUSE THEY WON'T ACCEPT MY EIN NUMBERS FOR OUR RETIREMENT ACCOUNTS SO FRUSTRATING. I HAVE USE TURBO TAX FOR OVER 10 YEARS AND HAVE YET BEN ABLE TO E-FILE. I WILL PROBABLY HAVE AN AGENCY DO MY TAXES NEXT YEAR.
Date published: 2023-04-18
Rated 1 out of 5 by from hiden fees Probably not good timing to ask for a review? Just after you milked a little more out of me for the online file that is always included when you buy. :-(
Date published: 2023-04-18
Rated 1 out of 5 by from REDUCE THE COST PLEASE THE FEES ARE GOING UP!!!! I REMEMBER FILING AND ONLY GETTING MINIMAL TAKEN OUT FOR SERVICES. NOW IT'S TAKING OUT ABOUT 1/3 OF MY REFUND! THIS IS THE LAST YEAR I FILE WITH TURBOTAX. DEFINITELY NOT WORTH IT ANYMORE!!!
Date published: 2023-04-18
Rated 4 out of 5 by from Great product -- gives me peace of mind I've been a TurboTax user for years and I appreciate that the product improves every year. I don't have a terribly complicated tax situation, but I feel confident when I use TurboTax that I'm getting my filing done right.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1204