TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Unable to Get Help My experience with TurboTax this year was terrible. I needed help with one section. My boyfriend accidentally upgraded me to Deluxe, adding an extra $40 to my total. I was unable to return back to regular. I thought that maybe I would be able to receive an answer to my question . Through the chat option I was unable to get any sort of help after trying many prompts. I chose to be connected to an "expert" via phonecall, who, when I stated I needed help filing my taxes, transferred me to an automated response which at its end disconnected my call. I ended up searching for hours for the answer to my question, I hope that I entered the right code and that the IRS does not come after me. What did I pay $40 for?
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes it easy to do taxes I have been using Turbo Tax for years to file with itemized deductions and it is easy and fast. Support is just a click away if needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is the gold standard of tax software It's easy for none tax professionals to complete their taxes. When I needed help I got a tax specialist to figure what was wrong, not a level one support, and the issue was resolved. In all the years of using turbo tax, I never had tax problems.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is awesome and fast. Turbo Tax made it fast and easy. I LOVED IT and will use it again!!!
Date published: 2021-05-14
Rated 5 out of 5 by from It was incredible! It walked me through most There were a few things hat could have had a better explanation
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great and so easy to use! I've used Turbo Tax for 16 years and it has always been so easy to navigate it's effortless
Date published: 2021-05-14
Rated 5 out of 5 by from Simple and quick! Quick and simple software that walks you through each step
Date published: 2021-05-14
Rated 4 out of 5 by from Review It's alright. It's alright. It's alright. It's alright. It's alright. It's alright.
Date published: 2021-05-14
Rated 5 out of 5 by from 10 years with Turbo Tax I have been using Turbo Tax for 10 years it has always been simple and user friendly.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax so easy Easy to follow process providing peace of mind with filing.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1173
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Unable to Get Help My experience with TurboTax this year was terrible. I needed help with one section. My boyfriend accidentally upgraded me to Deluxe, adding an extra $40 to my total. I was unable to return back to regular. I thought that maybe I would be able to receive an answer to my question . Through the chat option I was unable to get any sort of help after trying many prompts. I chose to be connected to an "expert" via phonecall, who, when I stated I needed help filing my taxes, transferred me to an automated response which at its end disconnected my call. I ended up searching for hours for the answer to my question, I hope that I entered the right code and that the IRS does not come after me. What did I pay $40 for?
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes it easy to do taxes I have been using Turbo Tax for years to file with itemized deductions and it is easy and fast. Support is just a click away if needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is the gold standard of tax software It's easy for none tax professionals to complete their taxes. When I needed help I got a tax specialist to figure what was wrong, not a level one support, and the issue was resolved. In all the years of using turbo tax, I never had tax problems.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is awesome and fast. Turbo Tax made it fast and easy. I LOVED IT and will use it again!!!
Date published: 2021-05-14
Rated 5 out of 5 by from It was incredible! It walked me through most There were a few things hat could have had a better explanation
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great and so easy to use! I've used Turbo Tax for 16 years and it has always been so easy to navigate it's effortless
Date published: 2021-05-14
Rated 5 out of 5 by from Simple and quick! Quick and simple software that walks you through each step
Date published: 2021-05-14
Rated 4 out of 5 by from Review It's alright. It's alright. It's alright. It's alright. It's alright. It's alright.
Date published: 2021-05-14
Rated 5 out of 5 by from 10 years with Turbo Tax I have been using Turbo Tax for 10 years it has always been simple and user friendly.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax so easy Easy to follow process providing peace of mind with filing.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1173