TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 3 out of 5 by from Unable to Get Help My experience with TurboTax this year was terrible. I needed help with one section. My boyfriend accidentally upgraded me to Deluxe, adding an extra $40 to my total. I was unable to return back to regular. I thought that maybe I would be able to receive an answer to my question . Through the chat option I was unable to get any sort of help after trying many prompts. I chose to be connected to an "expert" via phonecall, who, when I stated I needed help filing my taxes, transferred me to an automated response which at its end disconnected my call. I ended up searching for hours for the answer to my question, I hope that I entered the right code and that the IRS does not come after me. What did I pay $40 for?
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes it easy to do taxes I have been using Turbo Tax for years to file with itemized deductions and it is easy and fast. Support is just a click away if needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is the gold standard of tax software It's easy for none tax professionals to complete their taxes. When I needed help I got a tax specialist to figure what was wrong, not a level one support, and the issue was resolved. In all the years of using turbo tax, I never had tax problems.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is awesome and fast. Turbo Tax made it fast and easy. I LOVED IT and will use it again!!!
Date published: 2021-05-14
Rated 5 out of 5 by from It was incredible! It walked me through most There were a few things hat could have had a better explanation
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great and so easy to use! I've used Turbo Tax for 16 years and it has always been so easy to navigate it's effortless
Date published: 2021-05-14
Rated 5 out of 5 by from Simple and quick! Quick and simple software that walks you through each step
Date published: 2021-05-14
Rated 4 out of 5 by from Review It's alright. It's alright. It's alright. It's alright. It's alright. It's alright.
Date published: 2021-05-14
Rated 5 out of 5 by from 10 years with Turbo Tax I have been using Turbo Tax for 10 years it has always been simple and user friendly.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax so easy Easy to follow process providing peace of mind with filing.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Unable to Get Help My experience with TurboTax this year was terrible. I needed help with one section. My boyfriend accidentally upgraded me to Deluxe, adding an extra $40 to my total. I was unable to return back to regular. I thought that maybe I would be able to receive an answer to my question . Through the chat option I was unable to get any sort of help after trying many prompts. I chose to be connected to an "expert" via phonecall, who, when I stated I needed help filing my taxes, transferred me to an automated response which at its end disconnected my call. I ended up searching for hours for the answer to my question, I hope that I entered the right code and that the IRS does not come after me. What did I pay $40 for?
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax makes it easy to do taxes I have been using Turbo Tax for years to file with itemized deductions and it is easy and fast. Support is just a click away if needed.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is the gold standard of tax software It's easy for none tax professionals to complete their taxes. When I needed help I got a tax specialist to figure what was wrong, not a level one support, and the issue was resolved. In all the years of using turbo tax, I never had tax problems.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is awesome and fast. Turbo Tax made it fast and easy. I LOVED IT and will use it again!!!
Date published: 2021-05-14
Rated 5 out of 5 by from It was incredible! It walked me through most There were a few things hat could have had a better explanation
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great and so easy to use! I've used Turbo Tax for 16 years and it has always been so easy to navigate it's effortless
Date published: 2021-05-14
Rated 5 out of 5 by from Simple and quick! Quick and simple software that walks you through each step
Date published: 2021-05-14
Rated 4 out of 5 by from Review It's alright. It's alright. It's alright. It's alright. It's alright. It's alright.
Date published: 2021-05-14
Rated 5 out of 5 by from 10 years with Turbo Tax I have been using Turbo Tax for 10 years it has always been simple and user friendly.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax so easy Easy to follow process providing peace of mind with filing.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1173