TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from RurboTax is Fantastic! It is SO simple, especially with the way it automatically imports the personal data and data from my return from last year. I plan to continue to use it forever. It is much better than other similar products. I have two suggestions, however. First, please make it clearer on the conclusion page after I've entered my Itemized Deductions, that, if there's no tax consequence difference between filing the Standard Deduction versus using my Itemized deductions, that TurboTax defaults to using the Standard Deduction, EVEN if my Itemized Deductions are larger than the Standard Deduction. If my tax liability is no different (e,g, zero tax liability), then it would be simpler to use the Standard Deduction. My second suggestion has to do with my California return, and is related to my first concern above. If I've chosen to use the Standard Deduction for my Federal return, please make it VERY CLEAR that you will use my Itemized Deductions for my California return when you finish it up so I can go back and claim more deductions, if necessary. In my case, I owed zero on my Federal Return, so I used my Standard Deduction. If I needed to use my Itemized Deductions to reduce my California tax liability, YOU NEED TO TELL ME THAT. before I find out only when I go to print out my returns.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax sucks When I first started filing with TurboTax it was free, then it was like $10, then it was $30… now when everyone needs THEIR money the most TurboTax has gone up to $147 for me to file this year. I made less than $25,000 this year!
Date published: 2022-04-18
Rated 5 out of 5 by from I love TurboTax As a long-time user, I'm always impressed with the improvements from one year to the next.
Date published: 2022-04-18
Rated 2 out of 5 by from Thought there was still a free version? Turbotax is convenient, but the "upgrade to premium" or whatever prompts are annoying and confusing. I thought there was still a free version, but at no time was I given that option.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is simple and easy to use. I used the free filing option and managed to complete my simple tax return with ease.
Date published: 2022-04-18
Rated 5 out of 5 by from Very happy with Turbo Tax online With being in high school and having a little part time job it was nice having it 100% free to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes filing easy I've used Turbo Tax for four years in a row. I always get answers to my questions, and I like how they monitor my credit and have additional services. Turbo Tax makes tax filing easy and understandable.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax gives you the warm and fuzzies. I appreciate that usaa endorses TurboTax and TurboTax checks all the gray areas.
Date published: 2022-04-18
Rated 3 out of 5 by from It is a bit frustrating It is frustrating not to be able to see the forms you are filling out, easy to do, but not so reassuring.
Date published: 2022-04-18
Rated 5 out of 5 by from So easy to use! Very user friendly, easy to upload docs, I use TurboTax every year
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1167
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from RurboTax is Fantastic! It is SO simple, especially with the way it automatically imports the personal data and data from my return from last year. I plan to continue to use it forever. It is much better than other similar products. I have two suggestions, however. First, please make it clearer on the conclusion page after I've entered my Itemized Deductions, that, if there's no tax consequence difference between filing the Standard Deduction versus using my Itemized deductions, that TurboTax defaults to using the Standard Deduction, EVEN if my Itemized Deductions are larger than the Standard Deduction. If my tax liability is no different (e,g, zero tax liability), then it would be simpler to use the Standard Deduction. My second suggestion has to do with my California return, and is related to my first concern above. If I've chosen to use the Standard Deduction for my Federal return, please make it VERY CLEAR that you will use my Itemized Deductions for my California return when you finish it up so I can go back and claim more deductions, if necessary. In my case, I owed zero on my Federal Return, so I used my Standard Deduction. If I needed to use my Itemized Deductions to reduce my California tax liability, YOU NEED TO TELL ME THAT. before I find out only when I go to print out my returns.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax sucks When I first started filing with TurboTax it was free, then it was like $10, then it was $30… now when everyone needs THEIR money the most TurboTax has gone up to $147 for me to file this year. I made less than $25,000 this year!
Date published: 2022-04-18
Rated 5 out of 5 by from I love TurboTax As a long-time user, I'm always impressed with the improvements from one year to the next.
Date published: 2022-04-18
Rated 2 out of 5 by from Thought there was still a free version? Turbotax is convenient, but the "upgrade to premium" or whatever prompts are annoying and confusing. I thought there was still a free version, but at no time was I given that option.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is simple and easy to use. I used the free filing option and managed to complete my simple tax return with ease.
Date published: 2022-04-18
Rated 5 out of 5 by from Very happy with Turbo Tax online With being in high school and having a little part time job it was nice having it 100% free to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes filing easy I've used Turbo Tax for four years in a row. I always get answers to my questions, and I like how they monitor my credit and have additional services. Turbo Tax makes tax filing easy and understandable.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax gives you the warm and fuzzies. I appreciate that usaa endorses TurboTax and TurboTax checks all the gray areas.
Date published: 2022-04-18
Rated 3 out of 5 by from It is a bit frustrating It is frustrating not to be able to see the forms you are filling out, easy to do, but not so reassuring.
Date published: 2022-04-18
Rated 5 out of 5 by from So easy to use! Very user friendly, easy to upload docs, I use TurboTax every year
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1167